When I called to get a storage unit, it was an easy process. The storage unit was clean. It's easy…read moreto get in and out. I would recommend this site.

Great facility, Staff is friendly and good to work with. Convenient locations with easy accessread more

This place has been so easy to work with since I started with them almost 2 years ago. I was able…read moreto get a unit without ever having to meet anyone. They did it all virtually, which was awesome! Getting in and out has never been an issue, as I use an app on my phone so the gate is ready to open as soon as I approach. The property is always well lit and clean. The couple of times I've had to contact the offices with questions, they have always been extremely helpful and polite. At one time, my debit card was stolen so my payment declined and they were never rude or judgemental about the declined payment (before they knew it was because of a stolen card). That speaks volumes about their professionalism. For me, this location is just a couple blocks from my apartment at Northpointe so it's also super convenient as I can literally walk to my unit in 5 minutes. Thanks and keep up the great work. I am planning on continuing with my unit as long as I remain in this area. It's super nice having extra storage for clothing, seasonal items, great deals, gifts, etc. Thanks again Martin

Go see Amanda. She is fantastic! Knowledge and friendly. A clean secure facility. Short and…read morelong-term rentals. No long-term contracts required. Will definitely do business with again.

Extremely disappointed with this place. After a whole year being a customer with this people I went…read morein last month (end of June/2015) to give my notice, the manager told me that I was going to get charged for another month because I have to give them a month notice so I was ok with it. On July 31st I started moving out of the storage and before the end of the day I was done with the moving. First thing in the morning on August 1st I went back into the storage to sweep the floor because I didn't wanted to risk getting some kind of charge for not cleaning after the move out but.... BIG FREAKING MISTAKE! On August 3rd when I was looking at my bank account online I noticed that they had already charged me for the corrent month when I wasn't supposed to be charged anymore. So I called mini storage depot and this is what I got from the manager, since I didn't moved out on July 31st like I was supposed to, I was getting charged for a whole month just because I decided to go back in and clean up the stupid storage unit. He also told me a bunch of lies claiming that he had another customer lined up that was going to rent the same unit that I was in and that the customer ended up going somewhere else because of me, I told him that he was lying because I was there for a whole year and saw the bunch of empty units they have everywhere, what a stupid excuse! Finally I told him that I would never make business with them again and that I was going to do my best to stop other people from getting abused from them just for trying to leave a good impression and be a good customer. He didn't care, He added this; "well sir, make sure you tell your friends to read our teams and conditions to avoid getting charged like you did". I just said; "what a way to treat your customers". EXTREMELY UNHAPPY WITH THIS PLACE!!!!

Very nice and clean facility with large drives. Local family owned business. Haven't had any…read moreissues, they always answered the phone when I had a question.

From the owner: At StoreAway.com, we want to help you find the rest storage for your needs. Visit us in Mishawaka,…read moreIN, and see what storage options we have available!

Haven't dealt with such an UNprofessional outfit like this in a while. After 15 phone calls,…read moretrying to get them a copy of my insurance papers (sent two copies to two differing addresses given) so they would stop debiting my account an additonal $8/mo. per locker, they still haven't rescinded the charges or refunded my money. We also lost our key to one locker. That was over 10 days and 3 phone calls ago. When I was finally contacted by Manager?/owner?/caretaker? (never did ascertain what kind of chain of command they have), the person was rude and patronizing, even laughing at me and then denying it!! We are going to have to drill out the lock at our own cost, (the person finally offered, but my trust was so badly shaken at this point, I didn't trust this person) and then move our things. When a customer presents a problem, the person in charge should not be LAUGHING AND INSULTING to that customer. I wanted to yell at this hole so badly, but I kept my tongue. What I got in return was appalling in its scope. I would advise NO ONE to do business with these people ever! ( sorry my writing is so erratic; I just got off the phone with that Bozo!)

As a Traveling Respiratory Therapist, I traveled around quite a bit and was tired of the continuing…read moreexpense of Uhaul. I went into several places around Elkhart, but the MSI sales people took the time, listened to my needs and matched me up with a great enclosed trailer by Haulmark that fit my needs to a "tee". The price was good and they "threw in " a few extras, too! This business Deserves 6 stars.

Well, there is not bad customer service, there is none. We own a local business and bought two…read moretrailers from them, but had an issue with one. All they do is giving you a sheet with numbers to call for warranty repair and leave you on youR own. They don't take ownership and help you out. I WOULD NOT RECOMMEND THIS BUSINESS TO ANYBODY!