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    Storage King USA

    3.0 (2 reviews)
    Open 9:30 am - 5:00 pm

    Services - Storage King USA

    Self storage

    Truck rental

    Storage King USA Photos

    Recommended Reviews - Storage King USA

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    1 month ago

    friendly customer service. always there to help. if the front desk doe know anything, she will ask. I will 100% recommend

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    1 year ago

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    Ask the Community - Storage King USA

    Budget Car & Truck Rental

    Budget Car & Truck Rental

    (8 reviews)

    Never ever use this car rental! I picked up the car at Budget rental (which I've had trouble with…read morethem before) the front desk person was rude, got no paperwork got the keys got my luggage and I realized they did not tell me where the car was, it was 20 degrees out and sleet. I tried to use the alarm on the car, it did not work. I walked back inside and they were gone! There was noone there in that airport to help me. After another hour I found the car. It was not prechecked. Did not have a full tank of gas, lights started coming up on the dash, low tires, needed an oil change ect. I called the corporate office to complain and they said they would give me three days free, fine. Sent me an email stating 3 free days. The bill just came on my credit card its for the full amount! When I called now they say the 3 days is for my next car rental! This just uncalled for! I will never use this company again! And I would suggest you do the same!

    I work for a business that uses so many rental cars that *most* of the rental companies we work…read morewith will come to us to pick up the cars. Not Budget. So as I pulled into work, I was asked if I'd help return two cars. Said yes, got off my motorcycle and jumped right into the rental - leaving my brand new helmet in the back seat. We returned the cars at Budget and left. Back at work 35 min later I discovered my mistake. I'd left my helmet in the car. I returned immediately to Budget. But can you guess? The helmet was no longer in the car. The car had been moved to be washed. Of course, NO ONE ever saw the helmet - perhaps I'd left it somewhere else! Three people touched the car in the hour that I'd left it with Budget. One of them is a thief. I'd advise you to look to ANY of the other car rental companies there at the airport. Can you guess which one my business doesn't use anymore? All they had to do was say, "Yes! We found that helmet." Huge financial mistake.

    U-Haul Moving & Storage of South Bend

    U-Haul Moving & Storage of South Bend

    (14 reviews)

    The only reason why I give this place 3 stars and not lower is because of a helpful employee named…read moreBrandy. We had a horrible experience with Brandy's fellow employee, Cherie (Avoid her!) She was rude and condescending to my father when he first arrived to drop off the truck. All that she told my father was that we would have to pay a fee to drop the truck off at the location because the rental did not show up in her computer. She was very curt, did not listen to our story, and did not provide any information as to how to resolve this issue. She provided horrible customer service. I'm not sure if this was an off day for her or if this is the manner in which she treats all customers, but this is unacceptable. She should receive training from Brandy because Brandy was a model employee. Brandy politely explained to us why our rental did not show up in the system and why there was a fee associated with dropping off the rental. Through our discussion, I learned that I was supposed to call the 1-800 number on the contract that I should have received when I picked up the rental--a contract that was never emailed to me as promised. And then there was the issue with the fuel tank. We returned the truck with the gauge at the level at which we received the truck, but supposedly the gauge was closer to the 3/4 line. This was a minor hiccup, which was inconvenient and could have been prevented had the tank been full when we received it. It's easier to fill a tank up to full rather than try to estimate how much gas to put in to reach an obscure level. But even with this minor problem, Brandy was polite and kept composure as she explained everything. We really appreciated the excellent customer service she provided us. It was the ONLY redeeming factor in our U-Haul experience. Thank you Brandy!

    Some how no ones ever in the frint desk or anywhere around the premises but when u do find some…read moreone is a Horrible customer service horrible employees, dirty unorganized and rude staff. They should just shut this location down.

    Storage King USA - selfstorage - Updated May 2026

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