Angie was very helpful,knowledgeable and kind! I would recommend and will recommend everyone to use…read morethis storage company and ask for Angie!

Facility - The facility is clean, secure and the climate control is top notch. I needed to store my…read more- well, everything, for a couple years. I was concerned about my books and photos when I found this place. I recently retrieved them, and not only were they undamaged by humidity, but very little dust was on any of my stuff. The carts are very helpful and the indoor loading/ unloading area is fabulous in inclement weather. HOWEVER, one or both of those doors seems to be terminally inoperable. I have been too the facility about 6 times in the last 2 years and side from the day I moved in, the doors haven't been fully functioning at any other visit. Also, I understand not having climate control in the "garage" area, but a fan of some sort is desperately needed when the weather is hot or muggy. It was hotter in there than outside this week. Staff - IS there a staff here? I've occasionally seen the woman who checks the storage area, but no one is EVER in the office. In fact, the office is always locked when I've been there. During business hours. Value - I knew the rate i started at was for a limited time. I expected one or two rent increases, but not several. Certainly not too the point that it doubled in less than 2 years. I wouldn't have even been upset at the price IF THEY HAD BEEN UPFRONT ABOUT IT. I know a couple people who also have units, the same size as mine, who haven't had any increase in rates and have been there over a year. The rate increases were not only unpredictable in timing but also in amount. Recommend? Yes, with caveats. The facility for storage i would recommend. The business practices... I would warn others away from.

Paula was very helping is showing us to our desired units, upfront with pricing and made the whole…read moreprocess very easy

Excellent customer service! Paula was super friendly and made everything so easy!! We have used in…read morethe past and will definitely use again if we need storage.

Buyer beware: They increased the price of my storage unit 50% after 6 months…read more An absolute scam. My storage container had scores of mice, incredible amounts of dirt and water intrusion, and I had to throw away several things in there that were damaged. Do yourself a favor and find another, more scrupulous vendor.

I love how easy it was to pick a storage unit, and have the lock & insurance all ready for me the…read moreday I went to move my things in! They were right on with exactly what size I needed for a 1 bd apartment. I like that my first month of storage was $1.00 dollar & only $15.00 dollars for my lock, that helped a lot considering move-out fees, renting a truck, ECT.... Not to mention move-in fees to rent somewhere new, with all the app fees, admin fees, deposits, ECT..... The Public Storage unit I rent from is in Burnsville right off Hwy 13 & County Road 5, it's drive-up access & it's conveniently located! I wish they were open later than 9pm, because both days of moving lasted until 10pm.....but other than that, they have been a good place to rent a storage unit from!!

Scam alert...This location is clean and the local staff is friendly but that is where the positives…read moreend. They raised my rate 88% in 2 1/2 years with a almost 40% increase after the first 5 months and a price increase of 20% every additional "11 months". 7/19/23- $132 Move in 12/19/23- $182 11/19/24 $204 10/19/25 $249

Prices change once you get there. I reserved my 10x10 unit on ground level. The manager called me…read moreto confirm my reservation saying they did not have any but would put me in a 10x15 for the same price. Then confirmed my move in date saying it would not be a problem. I show up on that date, they back out of the offer for the larger unit. Now I am a reasonable person and I understand if a mistake was made and can't do that, but I would also expect some attempt to make it right. I am here with a truck full of stuff on the verge of moving my residence and they offer me a 10x10 non ground floor unit for 50% MORE money?! No thank you.

I stored my household goods at Superlock Storage for 1.5 years, and they are very clean, safe, and…read moreprofessional. I had a twin mattress and box spring in my unit, unwrapped, and it didn't have any critter or bug damage. They provided pallets to help me set up my space and I felt that my belongings were very safe. They have a gated entrance, staff living on-site, and they keep everything clean - and in the winter they are good about plowing and snow removal. The price was also very competitive. I highly recommend this business if you want a convenient, cost effective, and reputable location to store your valuable belongings. I would definitely use them again.

From the owner: Self-storage facility with eight unit sizes ranging from 5' x 5' to 10' x 35'…read more Closed circuit video surveillance & recording. Code controlled automated gate access. Easy drive up access to all units. Tractor trailer accessible. Facility access hours 5:00 am to 9:00 pm. Professional on site management. On line account management & bill pay. Conveniently located in downtown Apple Valley. Locally owned & operated since 1986. Storage for cars, boats, snowmobiles, motorcycles, business or personal needs. Pallets available at no extra charge.

I would absolutely recommend I-Storage in Shakopee! I just had the best experience with Rebecca the…read morenew manager at this location. She took the time needed to figure out our problem and solve it, over the phone with me so I didn't need to go in to the store. She was a delight to deal with & I appreciated her help! Sincerely, Kellie D

You may see that a representative left a comment on my previous review, but that was all they did…read more They did not reach out to me or make any attempt to remedy the situation. I have continued to have to use much of my personal time on the phone/on hold with this company. Several times I have been promised a check was in the mail, and nothing has come. Next week will be one year since I canceled my rental because TWICE they rented me storage units that were unusable. This company is fine if everything goes right, but beware, because if anything goes wrong, you will have to work very hard to have it corrected.