My laptop decided to give up the ghost after several years- ironically, on the VERY day I was…read moreplanning to download all my photos onto a hard drive. It started with my taskbar freezing, then disappearing. After a hard reboot, I had a blank screen. Not being terribly computer savvy, I tried several times over the next few days to restart the computer and would get a message while it was going through its startup cycle, but then it would just cycle endlessly or eventually display a blank screen. After multiple attempts at internet fixes using my phone, I took the computer to a local repair shop, but it was too severely corrupted to repair. The proprietor did take out the hard drive and reinstalled Windows 10, and also gave me a business card for Cascadia Data Recovery. I decided to go ahead and try the service, because they advertised a set rate with no payment if no data was recovered. I called Cascadia and spoke to a very helpful person who detailed how to send my corrupted drive to them and what to expect. I was sent instructions and a shipping label via email as well. A couple of days after I shipped the drive, Cascadia sent me a message that my data was recovered, and included a view-only attachment that showed the names of the recovered files. Everything was there! I was given the option to pay the fee at that time if I wanted to continue with the data recovery, as well as to have the data downloaded to a new external hard drive (for the cost of the drive- they will not accept one from the customer). I paid the fees via credit card and was shipped the drive shortly afterward. I couldn't be more pleased with the service and customer care I received. I have recommended Cascadia to a few people already and will continue to do so!

From the owner: We specialize in flat-rate data recovery. There is no charge if the data is unrecoverable and we…read morecover shipping both ways. Evaluation is always free! We recover from all media types including internal/external hard drives, Mac, PC, RAID, SD cards, SSDs, etc. We have a Class 100 cleanroom and all the latest equipment for recovering from a wide range of data disasters.

We were looking to replace our existing computers and not getting the undivided attention of any of…read morethe major computer companies. We then decided to call I-5 computers to inquire about upgrading our existing computers. Darrin fix our computers for us, did way more than expected (our computers were in pretty bad shape) and did so in a timely manner, despite some challenges. Thank you so much, you saved us thousands!

Great service! Stopped in on a weekend and they took care of my issue while I waited. Really…read moreappreciated the service!

Butch came to my house to fix several computer issues. I thought it would take 2 hours, it look a…read morelittle more than 1 hour- for multiple issues! I was ready to buy a new computer and printer, but he was able to fix both printers --mechanical issue on one, software on another- you know, win7 has 64bit and 32bit and when the updates segmented the two, you can not longer use the universal driver.... blah blah blah.... not something I can solve myself using Google- believe me, I tried! He even gave me some tips for future issues, and issues I used to have with my monitor. So now I have things to try when the monitor goes out again, before I call him again to fix it. I've used other computer repair places, but Butch is the one I'll be returning to since the other places couldn't fix my other issues. My computer is my baby and I need it for light room and photo management, so I can't let it die so easily. Price was very competitive and I'm so happy with the work done.

From the owner: We specialize in personal and small business support and repair. We also do data recovery, website…read morebuilding and maintenance, and educational classes.

I've been using Friendly Computers for six years and am always impressed with their efficiency and…read moreservice. Matt came over and put a new SSD in my desktop unit and it took about 30 mins. All programs were copied perfectly and now the machine flies! While he was here he also answered questions about Windows 10 and helped my sister with her fried laptop. They are extremely knowledgeable.

Friendly Computers was pretty reliable. Today, not so much. After making an appointment, last…read moreFiday, 03/30/18 and telling them the brand and model of my laptop, I was told a tech. would be out Today, 04/03/18 at approx. 1:00pm. At 1:45pm, I called, and asked where the tech was, as no one had shown up yet. The woman, come to find out, the owner, never made an appointment. But would send someone right away. He finally showed up at 2:45pm. I asked if he had the equipment to fix my memory limatations and was told he isn't trusted with stock, would have to take my laptop in to the shop and it would be there about a week. Upon examination, he advised disk replacement again saying he'd have to take my laptop to the shop with a week turn around. I advised him I could not be down that long and would have to seek another repair company. He then told me it would be hard to find someone else and threatened to take care of my attitude himself, at which time I demanded he vacate the property, then calling the police about him hanging around outside my residence and threatening me. Consequently, I write this review hoping no one else utilizes this company as it's not as reputable as it used to be a few years ago, when Frank Loomis worked there. I can understand why Frank left, now. The ownwer is a complete whack-a-doodle.

I needed to resuscitate a vintage Windows machine (2009 Vintage, running Windows 7) to use with a…read moreCADD Program. I've been solely on Mac since then, but there just isn't a Mac-CADD Application that comes close to the value and ease of use of Visual CADD. Gareld was able to revive my Windows machine in one day. This was a non-trivial task. After first running a complete and comprehensive diagnostic, he discovered the ancient (spinning) hard drive was failing. I also needed to upgrade the available RAM to be able to host Windows 11. In the end, I received a completely functional Windows machine, with an upgraded Processor, an SSD, maxed-out RAM and a Windows 11 License - for pennies on the dollar of what a replacement machine would cost. Gareld is simply the best - great communications of how the 'surgery' progressed, and superlative work actually making this thing work. Highly recommended for keeping your digital life running.

I brought my computer in here to get it diagnosed because it kept shutting down on me randomly…read more Gerald was very friendly and gave the Computer a thorough look through while i was there in case it was an easy fix. He ended up figuring out the issue later that evening and text me with updates along the way. After talking with him I ended up ordering a new computer that he's going to help build even though the old computer is back up and running at 100%. I appreciate all of his attention to detail and pride in the work that he does. I would recommend this place for any of your computer issues to all of my friends and family

I have been a customer of CCSI for many years. I own a small company and my computer needs are not…read moremajor, but they are professional and courteous just the same. They provide outstanding customer service, with prompt and professional service from everyone, from the owner to the person who visits you at your location. I highly recommend them!

From the owner: CCSI is a local computer services company that installs and takes care or your business networks to…read moremake your staff more productive. We keep your systems working non-stop so that you can focus on your customers and make more money

My laptop crashed and I didn't have any idea where to take it. I chose to try Jason because of the…read morequick response time. He didn't disappoint - answered my inquiry almost immediately with a quote and drop off time options, and once I dropped it off he identified the problem quickly and I picked it up the next day. Simple, straightforward - I'll go to him again!

Jason was awesome! Super good communication and efficiency…read more Reached out and he got back to me with times he was available immediately even when I had a somewhat inconvenient schedule. I handed my laptop off to him to be repaired (broken screen hinge) and he said he'd give me a quote within 2 days or so. He ended up giving me the exact price for the part needed as well as his service fee within less than 24 hours. And of course, I'm very happy my laptop is working again! :)

I've hired several computer guys in my life and Jon is hands-down the best. Doesn't upsell, gets…read morestraight to work, keeps me informed of what he's doing, suggests several great options that I hadn't heard of, knows the industry backwards and forwards, keeps on telling me he's not great at printers but he's helped me with them too. Upbeat, considerate, totally professional.

Jon was professional, knowledgeable, and personable. We had a range of computer issues, and he…read moreresolved them all! Fortunate we found this gem!

This is my second time with this business. Guess, second time shame on me…read more His follow thru the first time around was not impressive. I bought a piece I didn't need and he dropped the ball on helping me find a receiver for my system. He was over 1/2 hour late to our appointment this past weekend (Saturday morn). I paid him the full $40 (his per hour rate) for 1/2 hour appointment. Our antennae didn't seem to be pulling signal. He removed the DVD player from the converter box and the signal came thru. It lasted for the remainder (5 min) our appointment, then died when he left, and no signal for remainder of Saturday. I texted and called prior to his closing hours. I received a text 4 hours later he would be contacting me Sunday morning Sunday came and went. 4:30 Sunday afternoon I called and left a voice mail. Still waiting for contact. Since then I've fixed the issue--connected the antennae directly to the TV, which should have been done from the get go. You are much smarter than this guy and deserving of good customer service, take my word for it. Spend your time and money elsewhere.

I called in a panic Monday morning and Jeremy was there by 11am. By 1pm everything was back up and…read morerunning. My staff and I agree that not only is he knowledgeable but he's not condescending. He explains things well. Jeremy at NW Tech Solutions is our IT guy. I'd highly recommend him.

I had a wonderful time getting my professional headshot taken by Ben. He is a joy to work with, and…read morean excellent photographer. I am someone who generally does not like having my photo taken because I tend to pose awkwardly (or do strange things with my face and/or arms). Ben knows how to work with people who need help in this area, in a way that is empathetic, respectful, educational, and even fun! One of his greatest talents is that he knows how to recognize and capture your authentic expressions, even in a studio environment. This is evident when you look through his portfolio. When he gives guidance on posing/angles, he walks through the "why" of each step and how even subtle changes affect the final product. He takes the time to understand what you want to portray and what you don't, and the end result is MAGIC. Other details: The studio itself is spacious and well designed. It was easy for me to get to, and not in a super crowded, loud, or busy area. Prices are straightforward and fair - there are no surprises. Another thing that I appreciated, even before the photo session, is that his website is impressive and extremely easy to navigate. Most, if not all of your questions, are likely answered on the website. You can easily book your session directly. Bonus points - he made it himself! If you want a photo of yourself that you actually love, look no further.

Best photo shoot ever. My wife needed a professional headshot and Kenneth was able to make that…read morehappen and so much more. He was able to capture pictures that no other photographer could get. Within no time at all I had 3 pictures that blew us away. He made the experience fun and easy. He knew little tricks to help with glare from the glasses and how to relax and get natural looking photos. I highly recommend!