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    Ask the Community - Iron Mountain

    Cascadia Data Recovery

    Cascadia Data Recovery

    (1 review)

    Kenton, North Portland

    My laptop decided to give up the ghost after several years- ironically, on the VERY day I was…read moreplanning to download all my photos onto a hard drive. It started with my taskbar freezing, then disappearing. After a hard reboot, I had a blank screen. Not being terribly computer savvy, I tried several times over the next few days to restart the computer and would get a message while it was going through its startup cycle, but then it would just cycle endlessly or eventually display a blank screen. After multiple attempts at internet fixes using my phone, I took the computer to a local repair shop, but it was too severely corrupted to repair. The proprietor did take out the hard drive and reinstalled Windows 10, and also gave me a business card for Cascadia Data Recovery. I decided to go ahead and try the service, because they advertised a set rate with no payment if no data was recovered. I called Cascadia and spoke to a very helpful person who detailed how to send my corrupted drive to them and what to expect. I was sent instructions and a shipping label via email as well. A couple of days after I shipped the drive, Cascadia sent me a message that my data was recovered, and included a view-only attachment that showed the names of the recovered files. Everything was there! I was given the option to pay the fee at that time if I wanted to continue with the data recovery, as well as to have the data downloaded to a new external hard drive (for the cost of the drive- they will not accept one from the customer). I paid the fees via credit card and was shipped the drive shortly afterward. I couldn't be more pleased with the service and customer care I received. I have recommended Cascadia to a few people already and will continue to do so!

    From the owner: We specialize in flat-rate data recovery. There is no charge if the data is unrecoverable and we…read morecover shipping both ways. Evaluation is always free! We recover from all media types including internal/external hard drives, Mac, PC, RAID, SD cards, SSDs, etc. We have a Class 100 cleanroom and all the latest equipment for recovering from a wide range of data disasters.

    Friendly Computers

    Friendly Computers

    (7 reviews)

    $$

    I've been using Friendly Computers for six years and am always impressed with their efficiency and…read moreservice. Matt came over and put a new SSD in my desktop unit and it took about 30 mins. All programs were copied perfectly and now the machine flies! While he was here he also answered questions about Windows 10 and helped my sister with her fried laptop. They are extremely knowledgeable.

    Friendly Computers was pretty reliable. Today, not so much. After making an appointment, last…read moreFiday, 03/30/18 and telling them the brand and model of my laptop, I was told a tech. would be out Today, 04/03/18 at approx. 1:00pm. At 1:45pm, I called, and asked where the tech was, as no one had shown up yet. The woman, come to find out, the owner, never made an appointment. But would send someone right away. He finally showed up at 2:45pm. I asked if he had the equipment to fix my memory limatations and was told he isn't trusted with stock, would have to take my laptop in to the shop and it would be there about a week. Upon examination, he advised disk replacement again saying he'd have to take my laptop to the shop with a week turn around. I advised him I could not be down that long and would have to seek another repair company. He then told me it would be hard to find someone else and threatened to take care of my attitude himself, at which time I demanded he vacate the property, then calling the police about him hanging around outside my residence and threatening me. Consequently, I write this review hoping no one else utilizes this company as it's not as reputable as it used to be a few years ago, when Frank Loomis worked there. I can understand why Frank left, now. The ownwer is a complete whack-a-doodle.

    Computech Solutions

    Computech Solutions

    (7 reviews)

    I needed to resuscitate a vintage Windows machine (2009 Vintage, running Windows 7) to use with a…read moreCADD Program. I've been solely on Mac since then, but there just isn't a Mac-CADD Application that comes close to the value and ease of use of Visual CADD. Gareld was able to revive my Windows machine in one day. This was a non-trivial task. After first running a complete and comprehensive diagnostic, he discovered the ancient (spinning) hard drive was failing. I also needed to upgrade the available RAM to be able to host Windows 11. In the end, I received a completely functional Windows machine, with an upgraded Processor, an SSD, maxed-out RAM and a Windows 11 License - for pennies on the dollar of what a replacement machine would cost. Gareld is simply the best - great communications of how the 'surgery' progressed, and superlative work actually making this thing work. Highly recommended for keeping your digital life running.

    I brought my computer in here to get it diagnosed because it kept shutting down on me randomly…read more Gerald was very friendly and gave the Computer a thorough look through while i was there in case it was an easy fix. He ended up figuring out the issue later that evening and text me with updates along the way. After talking with him I ended up ordering a new computer that he's going to help build even though the old computer is back up and running at 100%. I appreciate all of his attention to detail and pride in the work that he does. I would recommend this place for any of your computer issues to all of my friends and family

    Kenneth Benjamin Reed

    Kenneth Benjamin Reed

    (47 reviews)

    Eliot, North Portland

    I had a wonderful time getting my professional headshot taken by Ben. He is a joy to work with, and…read morean excellent photographer. I am someone who generally does not like having my photo taken because I tend to pose awkwardly (or do strange things with my face and/or arms). Ben knows how to work with people who need help in this area, in a way that is empathetic, respectful, educational, and even fun! One of his greatest talents is that he knows how to recognize and capture your authentic expressions, even in a studio environment. This is evident when you look through his portfolio. When he gives guidance on posing/angles, he walks through the "why" of each step and how even subtle changes affect the final product. He takes the time to understand what you want to portray and what you don't, and the end result is MAGIC. Other details: The studio itself is spacious and well designed. It was easy for me to get to, and not in a super crowded, loud, or busy area. Prices are straightforward and fair - there are no surprises. Another thing that I appreciated, even before the photo session, is that his website is impressive and extremely easy to navigate. Most, if not all of your questions, are likely answered on the website. You can easily book your session directly. Bonus points - he made it himself! If you want a photo of yourself that you actually love, look no further.

    Best photo shoot ever. My wife needed a professional headshot and Kenneth was able to make that…read morehappen and so much more. He was able to capture pictures that no other photographer could get. Within no time at all I had 3 pictures that blew us away. He made the experience fun and easy. He knew little tricks to help with glare from the glasses and how to relax and get natural looking photos. I highly recommend!

    Iron Mountain - datarecovery - Updated May 2026

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