Well, not much I can say other than this professional is a wonderful doctor. I have seen him twice…read more(2024,2026), both being referrals from 2 different hospitals. He is a true gentleman and professional. I have no hesitation in recommending him. The only thing I regret is that he could not perform the operations on me himself. In the first case, he referred me to Retna Associates, and in the second, he referred me back to the same surgeon. I have no problem with Retna Associates either.

I don't believe you can find a better Ophthalmologist, really, especially if you're in need of…read morecataract surgery. Efficient, effortless, and straightforward, his lighthearted approach makes it easier to picture him manning the grill at a backyard BBQ than performing surgery, but his professionalism and results are second to none. His patient's love for him is obvious for all to see, and I think a big part of his happy attitude. He's restoring their sight. The office is clean & professional, efficiently and effortlessly managed by a friendly and purposeful staff.

We really appreciate Iris in Duncan for all our optical needs. We especailly love being assisted by…read moreTiami. She is very helpful and courteous and is extremely good at helping us chose the right frame for our eyes and the best lenses at a good price. Thanks Tiami.

From the owner: The IRIS network includes over 300 Optometrists and Ophthalmologists across Canada. Our…read moreprofessionals maintain the highest standards of technical skills and are equipped with the latest advances in eyecare technology. Book your eye exam and our professionals will build a plan to improve your vision and to protect your eye health based on your health history, daily activities and budget. IRIS offers a large selection of prescription eyeglasses, sunglasses and contact lenses and we look forward to helping you select the perfect products so you will look and see your best!

Avoid "Dr." Ford at all costs. Appears her goal is to spend the least time possible with a client…read more Truly question her competency or her desire to carry out even a perfunctory eye exam. Spent no more than 5 minutes with me for an "exam."

The whole team is amazing! I've seen several optometrists at the practice and they all took their…read moretime to speak with me and answer all my questions. They also gave good recommendations for contact lenses and helped me choose my best option, with price in consideration. The reception staff is very friendly as well. I've been a patient here for about two years but I plan to stay here as long as possible.

If there was an option to give a no star rating to Victoria Eye and especially Dr. Behn, I would do…read moreit. I reported a problem two days. after cataract surgery, but any suggestions of a problem was dismissed and I felt I was talked down to by Dr. Behn. After many months of repeated visits I was told there was nothing they could do for me because they could not find a problem. When I went back to my optometrist he found that I had an epi retinal membrane. I put in a complaint with the College of Physicians and Surgeons and after many months of correspondence back and forth they wrongly sided with Dr. Behn. However, the complaint stays on his file and I suggest that anybody having problems put in a report to COPAS. It's a long process, but doctors that don't provide good medical care need to be taken to task.

Just absolutely disgusted with this eye clinic. My elderly mother came home after being contacted…read moreby them for a random appointment, making her feel like she was referred by another Doctor. As we found out in the end, they were not a referral. They apparently had her in their system from many many moons ago. They proceeded to tell her she should NOT be driving as she was going blind (she literally had just finished driving a truck and trailer from Palm Springs to Victoria with no issues). They also told her she had to have cataracts surgery and that would be $6000.00. They then tried to book her in for this procedure asap but also claim she was going totally blind, which makes you go hummmmmm. As she had just renewed her drivers license and had 20/20 vision, I of course instantly knew there was a serious issue here and had her contact her regular eye Doctor and go in for an appointment. SHOCKING SHE IS NOT GOING BLIND! PLEASE BEWARE AND KEEP AN EYE ON YOUR LOVED ONES THAT ARE VULNERABLE!!!

as physically assaulted in the Duncan location today. Went in to return glasses that I said from…read morethe first day that everything was blurry. Told them it is either the wrong prescription or the makers put the wrong one in, because there was no way that I could read anything with them. They tried to accuse me of it being "ME" the reason I could not see out of them and that was not looking out of them properly. From day one I said I could not see out of them. They wanted to charge me OVER $100 for a handling fee, even when i said from day one while I was still in the store, that I could not read out of them. On that first day picking them up, the manager Erin, urged me multiple times to give them a chance for 2 weeks then i could return them if needed. She kept saying that all people have trouble at first. I had an instant headache. I gave her the benefit of the doubt, BUT at NO TIME did she say there would be a charge if they didn't work.. I was reluctant to take them because I was worried I would be out $897.00 if they didn't work, and they wee already soooooo bad. So when she said I could bring them back, I decided to try them. Then today I came to bring them back and while talking and explaining WHY I didn't think I deserved to have to pay this fee, and she was arguing with me and talking to me like a 5 year old, I pointed at the chair I sat in two weeks prior, to remind her that "I sat right in that chair and said I could not read or see right, and that it was blurrier with the glasses on than off". the office manager grabbed my hand, dug her fingernails in and pushed my hand down quite forcibly and said don't point at me. She was obviously NOT listening to me because WHY WOULD I POINT AT HER AND SAY, "I SAT RIGHT IN THAT CHAIR....." I was pointing past her, to the right of her, at the chair, WHICH I repeated 3 times!! When asked to speak with the owner, Dr. Trevor Miranda, he smirked at me with a half grin, and said " and what would you like me to do about it?" He never once asked if I was ok, or understand my frustration or offer an apology. He never saw it happen but two others and a customer did, and yet he couldn't even say "i'm sorry that you were treated this way"....he made ME feel like I WAS BEING REPRIMANDED!!! , and he said there is a video, which was unwilling to share. Anyways, NO apology, nothing!!!!! HE did not care that his office manager just assaulted a customer!! SO BEWARE people, you could be assaulted and there are no warnings about this fee!! There was no telling me BEFORE she kept PUSHING the WRONG glasses on me, she just didn't care. There was nothing on my receipt either. ALSO, when I first got the glasses, I was sat down, a piece of paper put in front of me and explained which ones I needed, and told that some were better than others. This WAS MY ONLY OPTION GIVEN TO ME. Then when I went to pick the glasses up, I asked this office manager to why I could not get a different kind of reader or contacts or something and she said that I could have but these glasses are what I chose. WRONG! I was NOT given ANY other option....NONE!!!!!! I was shown that piece of paper for 3 different quality type lenses, that is ALL!!

From the owner: Cowichan Eyecare has four location in the Cowichan Valley: Cobble Hill, Chemainus, Duncan, and Lake…read moreCowichan. We believe that our communities deserve the best vision and eye care available. Using state of the art technology, our five optometrists provide thorough eye examinations to patients of all ages, and are committed to the preservation of eye health and enhanced quality of life. Our staff is fully educated and trained to inform you of all the options that are best suited to your vision and lifestyle. Call or email us to schedule an appointment with our office today.

While their surgical work was excellent, they have tried to bill me twice now for tele-health…read moresessions THAT I NEVER HAD, and have ignored my requests to disenroll me from that aftercare program. Do I have to take this to state regulators just to get a response???

Qualified professionals that take care of their patients and achieve the best results! My…read moretroublesome eyes have required two different surgeries and both time I was very grateful for good results!

Twice now has saved my eyes from the ravages of diabetes. Laser eye surgery yesterday to remove an…read moreocclusion that was causing a halo effect. Woke up this morning to clear vision. Amazing. Thank you Dr. Gottner.

Very nice, professional, and knowledgeable team & Dr…read more Quick to assist with emergencies and willing to answer any questions.

Excellent service and follow-up. From pre- to post-op, the personnel were very courteous and…read moreaccomodating.

I have always had a great experience with Dr. Kuhnline She is friendly, knowledgeable and always…read morehas time to chat with me and give me answers to my questions. I would give her the highest rating possible:)

Dr Kuhnline has always treatment with respect and compassion. Dr Kuhnline understands my medical…read moreproblems and she always take her time treating me and never appears to be in a rush.