I split my review in 2. Doctor care component at 5 stars…read more And I'll add staff are nice. However DO NOT buy your glasses at the Langford location. Ordered a set of glasses with clip on shades to match Nov 4th 2022. Two weeks they said. At 3 weeks I called, they will call the lab and call me back. They did not. Two weeks further, I repeat request for update. Again they call the lab. Glasses made but broke. They are making them again. Shortly before Christmas, they are ready for pick up. At this point they discover my shades missing. They then ask me grey or brown shades which indicates to me they never got ordered Nov 4th as I was not asked at that time. Now I wait for shades fully paid for. Shades will be mailed directly to me from the lab. We will see if my order will take 8 or 9 weeks. No compensation offered. At over $1400 I am not happy.

I have been a patient of Dr. Trevor Miranda's for many years. Due to extremely dry eyes, I require…read morean eyecare procedure every 6 months. I am always reassured that the diagnosis Dr. T. delivers is a team effort between the state-of-the-art equipment he has and the exceptional skill and expertise he has gained through the 20+ years he has practiced optometry. Any procedures required are completed professionally and timely by Dr. T. and his well-trained, very competent technicians. Due to the exceptional service he and his staff give me (and I'm sure all their patients) I continue to drive from Victoria to have all my eyecare needs met at this clinic. May I also add, the selection of eyewear is excellent as well! Thank you for your incredible patient service Dr. T.!

Very impressed with the service! Wasn't a client, but walked in with expensive eyeglasses that had…read morethe nose clips broken. After driving 3 times to original optometrist in Gordon Head area, with NO Satisfaction. Then within 4 minutes of my place to WestShore Mall I walked in to OPTICANADA EYECARE. Within a short time eyeglasses were repaired for free & now months later are still OK! They have gained a client 4 sure. I have been recommending them to everyone I know that wears glasses! Sending my son to see them this coming week! Their service is exceptional.

My visit to Opticanada Westshore was great. The eye health assessment was thorough and extensive.(…read moreand I got to see the inside of my eyball !) Sherry the eye examination tech was friendly ,focused and detailed. Then the interview with the Dr. finallized my specific needs. Moe , took a lot of time and care to help me pick a suitable pair of glasses. Such a good service.

Last night, the arm fell off of my eyeglasses. That arm had been loose. I could not find the screw…read more I do not have a spare of glasses with the same prescription; only a pair from 8 years ago that have a weaker prescription. I feared that it might take a week to have them replaced during the era of COVID-19. I need my glasses to work at the computer. I did a search and found Goo Goo Goggles that repaired eyeglasses. I sent in an online request last night. This morning, I had a reply and an appointment time later in the morning. I am just returning from my visit to Goo Goo Goggles. I was greeted at the door by Sam, who took my glasses and worked on them while I waited outside. (For those reading this in the future, during the COVID-19 pandemic, this was the norm for most establishments.) After about 10 minutes, my glasses were ready. The arm was reattached and was no longer loose! They are like new. I tried to pay, but was told that it was on them. This might not be your experience, but I was very impressed with the service. I will definitely return if I ever need my glasses repaired.

All time favourite eyewear place on the island. From prescription eyewear to custom sunglasses, the…read morestaff at Goo Goo have you covered. Excellent assortment of frames (including some very rare brands and designs). The expertise and knowledge offered at this establishment is second to none. Kind of get the feeling that the staff love to be there, love eyewear and would love to help you love your eyewear. Do yourself a favour and visit Goo Goo Goggles first, before visiting any other optical place in Victoria.

I went to Maycock eyewear to see the optometrist periodically as I felt my vision was changing…read more They assured me it was stable. However, after seeing an ophthalmologist I was told my corrected vision was deteriorating, I was developing Strabismus, and had a central scotoma. All of which wasn't detected by them. It was completely useless or detrimental for me to see them. I also mentioned I though I had a "scotoma" he erroneous corrected me and said "it's not called scotoma; it's called glaucoma" and referred me to the wrong experts. I really feel like I was completely let down by them. I feel even though assessing someone's vision may just be a job to them. However, their incompetence or lack of care may negatively impact their client's quality of life.

Visiting Victoria and my husband required emergency eye care. Dr Vallance and his team were top…read morenotch. Very grateful for their professionalism!!!

I had my yearly exam on July 15/26 the receptionist signed me in with paperwork that needed to be…read moredone very pleasant and knowledgeabl, the girls taking blood pressure were also very knowledgeable kind and professional. Dr.Mann went above and beyond my expectations she answered all my questions and created a plan for my eye Health I can't Thank her enoughMy eye technician Alyssa was very knowledgeable well read kind polite and helped me pick out my frames while I was sitting down I was so impressed I had a walkerThank you to all the Staff for your great service

Having my annual eye exam at Sooke Optometrists is a pleasure. I appreciate that they take such…read moregood care of me (and my wife has had similar treatment as well). The office is very well-equipped and Dr. Morin and her support team (including Gillian, Katherine, and Melanie to name just a few) are very pleasant, competent and helpful. Despite being a very busy practice, they manage to treat their clients with sincere friendly interest and cheerful "focus". Definitely a recommended local operation...and their pricing is quite modest compared to some of the large boutique eye-wear shops in Victoria. Melanie thoroughly explained my options, pricing, warranty, and usage factors when selecting coatings, etc. and was completely professional and respectful throughout.

The customer service experience is light and day compared to the dark establishment up the street…read morecalled Peninsula lifetime eye-care, that place was rude, horrible customer service and should be closed. The staff at Iris Eye-care are wonderful, friendly and 110% customer service driven.

I have lived in Sidney, BC for years and wouldn't go anywhere else to buy or fix my glasses. Iris…read moreis top of the line service. They treat all of their costumers like rock stars. Due to not being able to find the right glasses for my face in store, I purchased a pair on line. Risky business. When they arrived 2 sizes to big, with no return, I was not happy. Then, remembering the service I had received in prior years, thought, " I bet Iris on Beacon can help me ". And without question, they did. Treating me like a local loyal customer, regardless of my mistaken purchase on line.

Great overall service from Dr Poon and team - efficient, knowledgeable and professional. The staff…read moreteam were friendly, welcoming and helpful to everyone who came in. Highly recommend.

I went to see Dr. Poon for the very first time and I had an amazing experience…read more He really cared about my eyes and took his time to explain things. I would highly recommend him to my friends and family.

Thorough Eye Exams, large selection of great quality glasses at affordable prices. Knowledgeable…read morestaff ready to provide excellent service.