I went to Maycock eyewear to see the optometrist periodically as I felt my vision was changing…read more They assured me it was stable. However, after seeing an ophthalmologist I was told my corrected vision was deteriorating, I was developing Strabismus, and had a central scotoma. All of which wasn't detected by them. It was completely useless or detrimental for me to see them. I also mentioned I though I had a "scotoma" he erroneous corrected me and said "it's not called scotoma; it's called glaucoma" and referred me to the wrong experts. I really feel like I was completely let down by them. I feel even though assessing someone's vision may just be a job to them. However, their incompetence or lack of care may negatively impact their client's quality of life.

Visiting Victoria and my husband required emergency eye care. Dr Vallance and his team were top…read morenotch. Very grateful for their professionalism!!!

Last night, the arm fell off of my eyeglasses. That arm had been loose. I could not find the screw…read more I do not have a spare of glasses with the same prescription; only a pair from 8 years ago that have a weaker prescription. I feared that it might take a week to have them replaced during the era of COVID-19. I need my glasses to work at the computer. I did a search and found Goo Goo Goggles that repaired eyeglasses. I sent in an online request last night. This morning, I had a reply and an appointment time later in the morning. I am just returning from my visit to Goo Goo Goggles. I was greeted at the door by Sam, who took my glasses and worked on them while I waited outside. (For those reading this in the future, during the COVID-19 pandemic, this was the norm for most establishments.) After about 10 minutes, my glasses were ready. The arm was reattached and was no longer loose! They are like new. I tried to pay, but was told that it was on them. This might not be your experience, but I was very impressed with the service. I will definitely return if I ever need my glasses repaired.

All time favourite eyewear place on the island. From prescription eyewear to custom sunglasses, the…read morestaff at Goo Goo have you covered. Excellent assortment of frames (including some very rare brands and designs). The expertise and knowledge offered at this establishment is second to none. Kind of get the feeling that the staff love to be there, love eyewear and would love to help you love your eyewear. Do yourself a favour and visit Goo Goo Goggles first, before visiting any other optical place in Victoria.

I have been going to Dr Taylor for many years and so have most of my family. We've always had…read moreexcellent service and care. Dr Taylor really knows his profession, he's kind and caring and treats each patient as a priority. He has very good staff also. His opticians are great and Jewel really stands out for her patience, ingenuity and resourcefulness. It's nice to feel valued and not like just another customer.

I was very impressed by the professionalism and friendliness of the Mayfair Optical staff. Doctor…read morePeddle was very professional and composed. I did not feel any pressure to purchase additional optical products. The sales staff was very knowledgeable and friendly.

I had a wonderful experience at the Broadmead Artsee. Miles asked me a few questions and…read moreimmediately set to work picking glasses for me. Every pair picked was a winner - perhaps the only problem was making a choice. Miles was patient, helpful and fun to work with. There was a wide variety of frames and the final result is fantastic! I can see and the frames are wonderful. Thank you Miles and Artsee!

I have been extremely impressed with Artsee Eyewear at Broadmead. Chrissy expertly assisted me…read moreselect the glasses that were perfect for me. She is clearly talented, friendly and professional. I really like my glasses and I have received many compliments about them. I highly recommend Chrissy and Artsee Eyewear, Broadmead.

It took about 20 minutes for staff to serve me but once they had they were pretty on top of their…read moregame. I felt respected and they helped me pick out some really nice frames which I was exhausted at searching through by that point. My issue comes into play with the "Groupon deal" that they had going on. The groupon was said to save $150 off of the frames and also to get a free pair of frames. It was a classic too good to be true marketing strategy and the TWO frames that I purchased ended up costing about the same it would cost to buy TWO frames with correction lenses from another store... Another note to put in. The in-house optometrist was very thorough I felt extremely well looked after with him. Summary: Pretty good service/staff but marketing gimmicks need to go. I'd prefer to be given honest prices rather than round-about "savings".

I purchased 2 pairs of glasses 1 progressive prescription, and another for sunglasses…read more I was told 5-7 business days; they took 16 Days. When I picked them up, one pair had a scratched lens. They told me that they would order another pair and contact me when they were ready. This is the first optical place I have ever purchased glasses from, that never even ask me to try them on in incase they needed adjustments. Nope. Just put them in their case and said to come back if there were issues....??

I have used their services serveral times. Always very helpful. Did excellent repairs to my glasses…read moreframe which saved me buying new ones at the time. I will be back.

Service was gracious and efficient. I had seen a pair of glasses in the Sydney Eyeland branch a…read moremonth ago when I was visiting from the US and called Victoria to see if they could get them for me. They were friendly and responsive. Everything went very smoothly .And it's in a great little shopping area within walking distance of downtown Victoria.

As a person on a pension, I went to Lenscafters with my eyeglass prescription expect the kind od…read moregood deals I've had with them in previous years. What a letdown. First of all, my helper's main job seemed to be sales. She suggest I replace glasses and lenses, and gave me a quote north of a thousand dollars. For just the lenses, in my current glasses, over 700. Then I went to a boutique eyeglass pace downtown. The price for lens and glasses? 550 bucks. Beware of LensCrafters -- and their so-called discount schemes. Shop around.

I was shopping for replacement bifocals in person and by phone. My prescription was too complicated…read morefor Costco or Walmart, so I was left to the wolves. I was treated rudely by some places and hard sold at others.Had to endure the discomfort of fighting for a good price until LensCrafters. Their estimate was equal to the best prices I was able to negotiate elsewhere even with a Groupon. Their timeline for completion was the shortest.Their staff was professional, knowledgeable and very pleasant and friendly. This is a good store.