I went to Maycock eyewear to see the optometrist periodically as I felt my vision was changing…read more They assured me it was stable. However, after seeing an ophthalmologist I was told my corrected vision was deteriorating, I was developing Strabismus, and had a central scotoma. All of which wasn't detected by them. It was completely useless or detrimental for me to see them. I also mentioned I though I had a "scotoma" he erroneous corrected me and said "it's not called scotoma; it's called glaucoma" and referred me to the wrong experts. I really feel like I was completely let down by them. I feel even though assessing someone's vision may just be a job to them. However, their incompetence or lack of care may negatively impact their client's quality of life.

Visiting Victoria and my husband required emergency eye care. Dr Vallance and his team were top…read morenotch. Very grateful for their professionalism!!!

The optometry examination itself went fine, and Dr. Narang is very personable. The examination…read moreincluded some imaging of the meibomian glands around my eyes, showing that they were blocked. I had gone in to get glasses and had not expected this part of the exam. Dr. Narang recommended a very expensive treatment (several thousand dollars) not covered by health insurance. When I said I could not afford that, she said the clinic sold an omega oil supplement that could help. That cost $70 for the bottle. I was able to get relatively cheap frames, which was great. However, the initial glasses did not help my vision and gave me a bad headache. I returned them, and they replaced the lenses at no additional cost. When I asked what they had done to improve them, they said they had put in higher-quality lenses. I wondered why I hadn't been given the better lenses from the get-go. The clinic up-sells more expensive products, as other reviews have indicated. It also offers various skin treatments and thus has a spa vibe, which means the reception area and most of the back area are highly scented, which isn't good for anyone who reacts to scented products.

No problem with Doctor Narang but on the business side they fail miserably. I was not given a break…read moredown of what I was paying for, I should have received a detailed statement. The selection of eye frames was very poor, but I did chose one, not my favorite. They sort of have a way of putting you in an awkward spot. First you see the doctor, then in the middle of the visit with her, she brings you to another desk, and a gentleman starts talking about various lens choices, then he takes you to the wall of frames, which does not have many choices, then you feel you have to agree to the glasses. Then you return to the doctor and she proceeds to talk to you about other eye problems she has discovered, which should be addressed by a special treatment, particularly the dry eye treatment which is very expensive, but they do have a payment plan. Of course you do not have to agree to this right away. Then you go to the front desk and you are given the cost, no itemized statement, they have a kit which the doctor has prepared with various items, which I have taken before, all in a plastic pouch for $162.00 way over priced, The eye mask I already had so I did not have to buy it, so where the $162,00 came from I have no idea. When my glasses are ready I will pick them up and that is the last they will ever see of me. No business should be allowed to operate this way. From what I observed when I was there most of the clients were seniors, and seniors are vulnerable, and I feel they are taken advantage of.

I have been seeing Dr. Sangha now for six years and I would never go anywhere else. She is…read morethorough, prompt, pleasant, very knowledgeable, and amazing - just like all the staff there. I recently started their IPL Treatment and am I ever glad I did!! Only three treatments (out of four) completed, and I rarely use the eye drops anymore. I have my life back! Kim is a fantastic tech, with wonderful patient care. If you are having dry eye issues, call for an appointment now. My insurance didn't cover it, but some do.

Excellent customer service & very friendly staff. They cleaned up my glasses for free which was…read morevery helpful. I would recommend this shop for anyone looking for new lenses, beautiful frames & eye care services

Service and everything is great. I decided to leave as they require you to have an eye examine…read moreevery year ($135), which is unlike every other optometry office which is every two years. As a student, an eye exam in addition to purchasing contacts every year is not feasible. Would not recommend.

The staff were courteous and friendly. They gave me the info that was useful and relevant to my…read morequeries. The optometrist was pleasant, patient, and showed expertise in her work.

It was wonderful to have my eyes checked by Dr. Sangha. She was thorough and explained a lot about…read moremy eyes that I didn't know about. I'm giving her 5 stars for her professionalism and knowledge. I would definitely recommend her. PS. I hear she has moved to Victoria, BC.

As a person on a pension, I went to Lenscafters with my eyeglass prescription expect the kind od…read moregood deals I've had with them in previous years. What a letdown. First of all, my helper's main job seemed to be sales. She suggest I replace glasses and lenses, and gave me a quote north of a thousand dollars. For just the lenses, in my current glasses, over 700. Then I went to a boutique eyeglass pace downtown. The price for lens and glasses? 550 bucks. Beware of LensCrafters -- and their so-called discount schemes. Shop around.

I was shopping for replacement bifocals in person and by phone. My prescription was too complicated…read morefor Costco or Walmart, so I was left to the wolves. I was treated rudely by some places and hard sold at others.Had to endure the discomfort of fighting for a good price until LensCrafters. Their estimate was equal to the best prices I was able to negotiate elsewhere even with a Groupon. Their timeline for completion was the shortest.Their staff was professional, knowledgeable and very pleasant and friendly. This is a good store.

Gorgeous store with an amazing selection and the best ever customer service. Went on a recent trip…read morefrom seattle.

Before covid Them: come on in and use our space to study…read more Me: wow! what a nice place to be. During covid me: picking up my glasses that are paid for Them: wtf are you doing? How dare you be here?! Use hand sanitizer and don't touch anything while you walk to the counter to pick up your glasses! Hopefully it will be more pleasant after covid.