Have wanted to check out this local business for a few weeks however their hours are quite limited…read morewith my work schedule. Great selection of cute gifts for brides , religious themed items and gifts for men who may already have everything. A few sale items . Expect to pay full price but definitely worth a browse. Their staff is friendly and found out they have been in business for over 20 years initially starting as a much smaller boutique. Return: likely.

Popped in while in town for the Junior Olympics--day 5 of our trip, and we've been outdoors all…read moreday, every day for my daughter's competitions. We were dressed in activewear, of course. The moment we walked in, the staff began following us around like we were about to steal something... It wasn't subtle, and it definitely wasn't welcoming. We came specifically to shop for Jellycats. While my daughter was picking one out, my 2 year old accidentally knocked over a $15 trinket that was placed right next to the toys. It broke. I immediately apologized and offered to pay for the accident, but the old woman maybe manager/owner just turned her back and walked off without saying a word. No professionalism, no acknowledgment. Still, we made a purchase, about $50 for Jellycat and a small toy. The store tries hard to give off an upscale, curated vibe, but the service is pure snooty attitude and fake class. We're in town from Rockwall, Texas the smallest and wealthiest county in the state, about 20 minutes from Dallas, fortunately we don't need to steal outdated trinkets. The fake-classy attitude here is laughable. snooty staff, zero warmth, and absolutely no sense of how to treat customers. If you're expecting grace, charm, or even basic decency, keep looking.

Stumbled upon this cute local gifts hope in Memorial area…read more The delicious smells draw you in as you walk through each carefully thought out areas of the shop. They have wonderful hand lotions and men's gifts that would make great stocking stuffers. Several associates came to assist with finding things in the store so I was pretty impressed with their customer service. Prices were typical of what might see in Memorial however if you want to find some fun, creative and unique gifts this might just be worth a look!

I bought my mom a nice pair of earrings here for Mother's Day. Within a month, the post on one of…read morethe earrings had broken off. I went back to the store to see if they could offer a replacement. I received an unempathetic response there was nothing they could do. I'm not planning to shop here again if they can't stand behind the quality of their products or customer service.

This is NOT the monogram shop for you!! The staff needs to fix their faces when customers walk…read morethrough the doors. I came to this store three times, hoping to be treated better each time. I felt like I was looked down upon by the staff. They gave each other snarky looks as if walk in. Don't get me wrong the inventory is amazing. But customer service NEEDS to be improved. I was ready and willing to spend BANK on the selection they have to offer but- Customer service had changed my mind.

I absolutely love shopping at Swoon and The Monogram Shop! It's truly one of my favorite places to…read morefind unique gifts that you just can't get anywhere else. Every time I walk in, I know I'm going to find something special, whether it's for a birthday, holiday, or just because. The staff has always been friendly, helpful, and genuinely excited to help you create the perfect personalized item. They go above and beyond to make sure everything turns out exactly how you want it. Another thing I love is their free gift wrap--it always looks beautiful and makes gift-giving so easy. It's such a thoughtful touch that really shows how much they care about their customers. If you're looking for thoughtful, unique gifts with amazing customization options, Swoon and The Monogram Shop is the place to go. I can't recommend them enough!

I absolutely loved the work done here for monogramming some items for a special anniversary gift…read morefor my parents, so I decided to return for another gift for my Yelpies son. The quality was a little sub~par this time, unfortunately, as they mixed up my order with another item I gave them .I think the sweet person who does the monogramming that day was having some personal issues, and I appreciated the fact that she owned up to messing up my order. I was leaving for South Florida the next day, so she did redo an item I gave her, although the 1st one was unable to replace it. I never did hear from the owner, so I'm pretty sure it was not mentioned but would likely want to return, but I would probably not give them multiple items as it may be confusing to the person who monogrammed. They do have some really cute items in stock, so I would absolutely return for those cute specialty items.

Incredibly dissatisfied and disappointed in the quality of work, the lack of attentiveness to minor…read moredetails, & overall terrible experience. Read the bad reviews to determine if you want to put yourself through what myself and countless others have dealt with regarding the owner and the way they treat their paying customers. We bought two brand new bags for our two babies to use for school and we wanted their names (12 letters total) sown on the front. Took the bags in and discussed different designs with owner, Brittany, and we came up with a design for each bag. We paid for the bags and left them with Brittany and were told they should be done by the end of the week, if not we will call you and they should be ready the week of spring break. 3 weeks went by and my wife and I both called the store, sent messages via IG and emails with no response. I decided to drop (30 minutes away) by to the store to see if the bags were ready after over 3 weeks of being ghosted and no returned phone calls or updates. I walk in to an employee named Georgia who asks about our order. I tell her we dropped off a few weeks ago and we're waiting to hear back about whether they were ready or not. Georgia goes into back room and cannot find our bags. She finally finds them at the top shelf in a bigger bag and they looked like they had not moved from that spot since the day we dropped them off with Brittany, 3 weeks ago. Georgia says they will get with Brittany and have these ready for us in a few days. My wife asks me 5+ times if she needs to clarify with them the designs and color scheme to make sure they don't forget so she even reaches out to Brittany and asks if we need to go back over what we talked about some 3 1/2 weeks ago now and Brittany simply responded something like "no, all good." As predicted, it was not all good, when my wife went to pick up the bags the next day, my son's name was spelled wrong. Brittany said she would fix it, no problem. We get a call a few days later that his bag is ready for pick up. Some 4 weeks later now. When we show up to pick up my son's bag, the quality is terrible and it is off-centered. My son's name is "ONIX" she spelt it "ONYX" then unstitched the "YX" and replaced it with the "IX". It was off-center due to this. Brittany actually told me that she took all the letters out and re-stitched the entire "ONIX" off-centered meaning she didn't center it or she is lying about removing all 4 letters and starting over. Back to the quality of the bags, stitching is coming out and I pointed it out to her and she told me "not to mess with it or it would come out" I looked at her and said, these bags are for kids, they are going to get knocked around. At this point, Brittany was rattled. I think she thought we're just going to accept these bags the way they were as she told me she did not feel she needed to reimburse us for anything as we paid her to embroider the names and the names were clearly on the bags like we asked. It did not matter whether we were satisfied and that is the real reason for this review. Not only is Brittany an unorganized liar, she is also very rude and really never treated us like paying customers after she took our money. I asked Brittany why there was a delay with our bags, she said that was her fault and she takes responsibility for that. It was only then, that Brittany was starting to understand the situation here. She then, almost within 5 minutes, changed her mind and now did feel compelled to "fix" the bag and reimburse us. After leaving her store for the 4th time empty handed, I finally came back the next week to find the bag in the condition you see in the pictures of this post. Brittany never said another word to us about the bags. At one point I even asked her if she wanted US to buy a new bag so SHE could start from scratch. She said no of course and that she could fix it and we wouldn't even be able to tell there had been stitching placed and then pulled and re-stitched and then removed again. As of today, we still have not been reimbursed by Brittany or the store.

If you're into art outside of the norm (but not too far to the weird side) and want to support…read morelocal, definitely stop by this shop! The owner is absolutely lovely and the space they've curated is very inclusive, diverse, and exciting. There's everything from crotchet pokemon to psychedelic paintings. I loved learning that artists can apply to have their items there The shop is quite small, but you can spend a lot of time shopping - either taking in all the art on the walls or flipping through art in bins. It has a nice intimate environment that's welcoming and friendly I also like that it's off the beaten path in the heights. I wouldn't have found it had I not been driving by, but I'm so glad I did! It's part of a shopping center with a few other unique shops, so it does share parking with those. That being said, I got a parking spot right in front of the door (midday on wednesday). I'm very excited to go back and spend some more time checking things out. They also do themed art shows which is neat!

Very cool art shop featuring over 180+ local artists work and something for everyone. A great place…read moreto look for gifts or support local artists. As small as it seems there is about a million different types of products in here including jewelry, wall art, and home decor! You for sure have to take a few laps around the store and look at every angle to make sure you saw it all. I was in a bit of a rush when I was here so i definitely will have to come back. I felt very welcomed and appreciated the kind energy of the employee! It had a few parking spots out front but I'm sure there's street parking nearby if it fills.

Love the selection and vibes!…read more Selection: There's a diverse selection of items from furniture to home goods to kids items. Lots of options for gifts too (I'll definitely be shopping here for the holidays!) Prices: The prices are high end but do match with the quality Service: The staff was nice and welcoming. I had my baby in tow and they were all very nice about how much space we took up with our stroller and seemed genuinely excited to have a little shopper Parking : They're in a shopping center with plenty of uncovered parking spots. There are a few spots reserved for the store right in front of the door Other things to note: I don't think it is handicap accessible. There are 2 steps up to the front door and the aisles are narrow . We had to be strategic getting the stroller around They do have a restroom but there's no changing table

Very expensive for no reason. There is a lot to choose from but the prices are ridiculous. A lot of…read morethe pieces looked worn down and were going to break if you moved them. I saw a literal framed piece of paper that was $400. Who is going to buy that? The staff are ok but the lady in charge there was extremely rude. She made me decide to not buy anything there. Would not recommend.

What a enchanting little cottage that is easy to find offers a variety of items and unique products…read moreand some of the latest fashions. From candles, to Halloween spooky fun products,, to Christmas decorations. You need to visit Ireen and say hello from the gals in Sugarland.

I recently found Crafters Cottage by accident as I was headed into Richmond on Hwy 90…read more I found a number of great items for my home & gifts. Prices are very reasonable. Items are unique. Irene was great to help me find certain items I was specifically hoping to find. I have my eye on several items & plan to return soon.

Christmas Rocks in Houston is a true hidden gem tucked inside a classic Houston home. The moment…read moreyou walk in, you're instantly transported into a Christmas wonderland. It's festive, magical, and honestly impressive. They have every ornament you could possibly think of -- styles, themes, colors, you name it. It's the kind of place where you keep finding something new in every room. The ladies working there were super nice, attentive, and genuinely helpful without being pushy. We had a great time browsing and picking out some new pieces for our tree and they extremely affordable. If you love Christmas and want something special you won't find in big-box stores, this place is a must. Highly recommend this hidden gem for the holiday season.

WOW! If you are looking for christmas ornaments, this is the place! It is a converted house/law…read moreoffice where everything downstairs is Christmas! So many beautiful ornaments to choose from. they have a few other things too but it's basically beautiful organized by theme christmas ornaments. and they'll make sure you have a box for your gift before you leave!