Staff members are friendly and professional. They handled me and my daughter with care.read more

Needed my annual eye exam and used ZocDoc to book an appointment with Bergen Optometry…read more The office is located on a busy Street in Hackensack where there is only metered street parking but I was able to find a spot right away. I arrived early to my appointment and they checked me in and had me wait in the spacious waiting room area where they have a cute coffee station. I was seen at my scheduled time and the Optometry Assistant who took the initial screenings and photos of my eyes was very friendly and thorough. Dr. Tong was who administered my detailed eye examination and let me just say she is sooooo thorough! She asked all the questions I expected and many others I didn't expect but mattered. She explained everything she was doing and explained in detail what all of her readings and photographs showed. I highly recommend Bergen Optometry and will be visiting again to fill my glasses RX.

Dr. Rosenberg is simply one of the best doctors around. He's like an elephant, he never forgets…read more Very attentive and good at diagnosis and prescription. He really has great besides manner and is very personable.

I came by to browse their eyeglasses selection. The store was located in a residential building so…read moreI almost missed it. I called ahead of time and they said I could just walk in. They had a nice selection of brands, including designer brands. They only had one sales associate ag the time I went and the doctor was attending to a client. Something that bothered me was that the doctor had a really rough manner with the client. He was talking to her in a very harsh tone and it almost caused me to leave. She was a senior woman's J like their glasses but not how they treat their clients. The other employees I interacted with were friendly but it still left a bad impression.

Dr. Starkman is thorough, highly professional, and completely compassionate and caring.read more

Everything Easy to schedule…read moreGreat office - well appointed Great care by the doctor State of the art equipment

I have been a patient of Dr. Chris Brown for over 30 years and have had excellent care. He is…read moreknowledgeable, thorough, affable and kind. He always discusses my treatment with me and takes my comments seriously. I cannot recommend him more highly. The new office is comfortable and parking is good. The doctors run on time.

The office has been in a new location, bright and cheerful. Easy to get to. There are two doctors…read moreDr. Andrew and Dr. Stephen Brown. I have been going Dr. Andrew for several years for a history of glaucoma management. The office poses problems in time management that I didn't experience in the past. My wait the last two visits was 1hour, and then even longer 1 hour and 40 minutes just in the waiting area. It was the same for other patients shuffled into different rooms to sit. The communication in between was not particularly good and I feel if there was a long wait anticipated the patient should be informed. I personally was upset and nearly left. My fear is my next appointment and blocking in 3 hours of time for a standard follow up appointment, and wondering about anything more serious with my vision in the future needing surgery scheduling, and in general a more efficient approach with patients. Overall, I like Dr. Andrew who did apologize for the excessive wait time, however I think the office management part and patient needs are needing improvement. That is why I am explaining my rating being low. (2025)

Dr. Daniel Klapper is a true lifesaver and one of the best ophthalmologists in Bergen County and…read moreNYC. I've trusted him with my vision for various eye needs for the past 25+ years, including for (i) glaucoma, (ii) cataracts, (iii) retina issues, and (iv) contact lens issues. Dr. Dan is a remarkably caring doctor, and he's always available when you need him. He brings many years of experience operating at Manhattan Eye and Ear Hospital. It's rare to find a doctor who still has time and empathy for his patients. He now concentrates his practice in Bergen County.

The best doctor. very honest never let you wait on the waiting area for long time. I Recommend Dr…read more Clapper!

I went here because other optometrist don't have easy access for a wheelchair and had to find a new…read moreeye dr. The office was accessible, the doctor was very accommodating and caring. The staff was extremely helpful and friendly.

So upset that the optometrist would not help me with my elderly mother. We needed to replace my…read moremother's glasses and was trying to find her original optometrist- he refused to giVe me the name of his colleague even though he clearly could have. What a shameful way to act.

HIGHLY RECOMMEND Dr. Ronald Glassman...patient, knowledgeable, and the office staff members are the…read morebest! Thank you!

What can I say. Dr Glassman is just wonderful, as was his dad before him. My sister, mother,…read morepartner and myself have all had surgeries with amazing results. His staff are all terrific, I always look forward to my annual checkups.

Good eye test. Had to wait quite a while due to over scheduling, but the actual eye test was…read morethorough and pretty fast.

UPDATE - Dr. Rocha called me personally, apologized for the mistake and offered to waive the co-pay…read moreif I would come back in. This shows that he listened to customer feedback and wanted to remedy the situation. Not many businesses do that, and to me this shows character and a willingness to change for the better. The front office staff were also very polite and kind this time around. Everyone makes mistakes, but owning it up and correcting it can be so simple, but many of us don't do it. Thanks for listening! Keep it up! This was my previous review posted a few weeks prior: The staff is rude, inflexible and inconsiderate. I was talked to in a condescending tone, as if I didn't matter. There is one front desk associate (young woman) who seems to be in a bad mood, she has serious communication issues. Her "have a nice day" at the end was especially unwarranted after a particularly frustrating exchange. This business needs to train the rest of the staff in basic customer service and replace this person. Continue to be rude to your customers and you will no longer have any left.

He really is an amazing Optometrist. He takes the time to explain everything, cares about his…read morepatients well being and extremely knowledgeable.

So upset he wouldn't help me with my elderly mother- I needed to replace her glasses and he refused…read moreto give me the name of his colleague who had treated her. I disgusted and he should be ashamed.

The owner (was it staff?) was very kind and they only charged us $35 for vision test for DMV, where…read morenear by optic store wanted to rip us off. Nice selection of glasses and price are decent, will definitely stop by again to get pairs of sunglasses.

I called at 10:03, three minutes after the opened, and they promptly answered with a friendly…read moregreeting. The doctor was booked all day til 5:30, something I witnessed, but they took my in between patients for an emergency. I was scared I had cut my cornea and was in extreme pain. I walked in and they were already expecting me- paperwork took a minute and they checked on me to make sure I was okay. I didn't have to wait long before the doctor saw me. He checked my eye very thoroughly and reassured me that my eye was fine, I had just gotten something in my eye that had irritated it intensely. He wanted to make sure I was okay, and asked me to stock around the plaza for 15-20 minutes and follow up before I left. The salesperson/secretary was extremely helpful and compassionate both on the phone and in person. She made me feel ask much better about my "emergency" lol The doctor was busy but had a great attitude and remembered my name (if I had to see a new patient every half an hour...I wouldn't remember anyone's name). He was very nice about checking my eye again when I felt a pain and was very thorough in examining and cleaning my eye of irritants. I'm so glad I decided to go, and they accepted my insurance so I only paid the specialist copay. Also I noticed they only booked a patient every half hour- not over booking is key to quality service. The doctor is usually in six days a week and they have late hours. There's also a huge free parking lot. I'd recommend them to anyone in the area.