This place is an absolute GEM! Our crazy, high energy, love bug of a Doberman, Gunnar, goes…read morecompletely CRAZY for this place! Every time we go on vacation, all year round we know we can count on Truckee-Tahoe Pet Lodge! From the start Gunnar has loved staying at the Lodge! He gets super excited the second we get off the freeway, he drags us in, because he knows exactly where we are! When we pick him up we have one seriously tired pup on our hands! He sleeps the whole 3 hour car ride home and even for a day or two after we get home! We have had him stay at the lodge for varying lengths of time ranging from just an over night stay to up to 2 weeks! And every single time he is a happy boy when we pick him up and completely worn out! He has stayed a couple OTHER places before, places closer to home, and we had trouble with a few things... his high energy being too much to handle as well as him not taking kindly to the owners (never trust anyone a dog doesn't trust, they have great instincts, and I know that now ) ....BUT NOT WITH the Truckee-Tahoe Pet Lodge! This place loves our high energy boy and greets us with a smile every time we come through the door! The staff is super educated, loving and very attentive! There was one time we dropped him off and told them he wasn't feeling well... they kept a close watch on him and was on the phone with us giving us updates on his status and even gave recommendations for a vet visit (well advised, as he was very sick and losing weight quickly). By ALL MEANS, I would TRULY rather drive 3 hours away from home, to drop him off here, and fly out of Reno, for any vacation we go on RATHER THAN leave him ANYWHERE else! Give this place a try and you won't be sorry!! THANK YOU TRUCKEE-TAHOE PET LODGE! The Andrews clan loves you all!

WARNING: my dogs almost died here…read more I want other pet owners to know what happened to my two Shih Tzus after staying at Truckee Tahoe Pet Lodge in the month of May WHAT I FOUND AT PICKUP: Both dogs were trembling, dizzy, extremely weak, dehydrated, vomiting, and had diarrhea. They could barely stand. I also noticed an unknown topical substance applied directly to the skin on their backs -- something I never gave permission for and was never told about. A vet later confirmed skin scabs. THE STAFF'S RESPONSE: Nothing. Staff said nothing about their condition and acted visibly nervous. THE COST: $700 in boarding fees, $500 in OTC medicine and supplies to nurse them back to health, and $600 in extra hotel costs because my dogs were too sick to travel home. Nearly $1,800 total. I have filed formal complaints with Animal Control and the BBB. Please, if you love your pets, board them somewhere else.

Dena the owner of GotDogs has been instrumental in helping quickly identify Bubba's anxiety and she…read morecame up with a plan to help deal with it I've worked with two other trainers over the last year and a half that were ineffective but Dena came through with a successful plan and she has beenable to help Bubba integrate with othe Dogs both Bubba and my quality of life has gone up considerably since I started working with Dena I would highly recommend her to anyone HAPPY DOGOWNER Chris Kruss

Got Dogs was referred by my usual pet sitter that did not have the availability this time to house…read moresit. I went through the reservation system Dena has, which is convenient but intentionally left the additional information about the house sitting blank because I didn't really know the exact information she needed. I anticipated the follow up because I would be a new client and subsequent meet n greets with our pup would be what I thought were apart of the process. Well, she emails me that I didn't complete the additional information and to give her a call. I had a gap in my schedule to call... so I called and her tone is not friendly, she does not answer on behalf of the business so I awkwardly share that I am following up on her email to discuss my service but because I need this done in March she tells me it's faraway so she will call me tomorrow....I'm perplexed with why you would have me call you to just tell me that you'll discuss tomorrow...she reluctantly says OK we can talk about it now. And another comment about how she didn't think I would call so soon. I am not feeling the interaction and let her know to disregard my request because I don't want to proceed with her...and what do you know...she hangs up on me. Minutes later I receive a text that she was on another call and didn't mean to upset me. Uhm, ok? So why answer my call...and just hanging up on me, why not share that you have a call on another line?? Super unprofessional.

Really great company. Kevin welcomed our dog who was stressed and made her feel comfortable …read more Since it was her first time she was on a leash,when he took the dogs down to the lake to be safe, but she came back happy. He filmed a video of them all while they were there and it was fun watching her having a good time.

Great place. Shannon and Kevin are very responsive. They had availability even though it was short…read morenotice (48 hours prior) to watch Boba for half a day. We arrived 30 minutes earlier than expected arrival time, but Kevin greeted us. Boba had a great time there. Very close to ski/snowboard resort. Would return and highly recommend. https://www.youtube.com/watch?v=qhJa9kk58do

April is amazing!! She takes her time and my dog always looks and smells great when I pick him up.read more

My dogs love the groomers. They take their time and my dogs look great afterwards. Living in the…read moremountains and with horses, my dogs get super dirty and matted this time of the year. It's so nice to have a place to take the dogs to in Truckee

Carla is a true find! We started with her by joining two classes with our border collie that we…read moreadopted at 9 weeks. At the end of the two six week sessions he had mastered all of the basic skills, plus the classes gave him the opportunity to socialize with the other pups which is so critical at that age. To say she "knows her stuff" is an understatement. She is not only a great trainer, she understands behaviors - and she knows how to teach dog's parents how to train. we also booked her for a couple private sessions which were reasonably priced and helped us plan for Freddie's future development. We remain very grateful for the outstanding experience she provided.

I was told it's just Carla, but this class was a disappointment. I thought my puppy and I were…read moredoing"ok" but Carla finished the class telling me my dog should donate her certificate. I was left feeling horrible & a bad owner. Now I'm so insulted & insecure about my ability to be a dog owner. Yes, it's my first dog ever. Nobody should feel as I do! YouTube will do you better!!!!! I've now done classes off YouTube & feel much better. Don't spend your money!

Alissa, our favorite mountain dog maven, came through for us again! Along with her pooch Bailey,…read moreAlissa picked our dog up at the Tahoe Vista Lodge and showed her a good time while we were off at Northstar enjoying the slopes. The dogs are taken hiking and playing in the snow off leash. Our Maggie was returned to us happy and exhausted. We were so pleased that she could be off enjoying herself instead of being stuck in the car while we had fun. Alissa is sweet, caring and obviously loves dogs. Maggie couldn't wait to go with her. We'll definitely be contacting Bailey's Pet Sitting again!

Wonderful place. Jan is so sweet. The only difficulty is getting thru to someone to schedule an…read moreappointment.

They seem to get good reviews but over two days they have not answered their phone - recommend you…read morego elsewhere.

Great customer service, my dog looked amazing after visiting and he even got a cute bandana! The…read moreonly issue I have- he developed kennel cough after his visit. Maybe it's a lack of cleaning and sanitizing between dogs, I'm not sure, but I was extremely disappointed at the outcome so we will not be going back. Otherwise they do a pretty good job.

I usually don't leave reviews, but I have to when it comes to this place! I adopted a GSD/Pyrenees…read moremix that had been in the shelter for 240+ days. He is a larger dog and absolutely hates getting his nails trimmed, fought like crazy when I first brought him in almost a year ago, and to complicate things further he also has aggression towards other dogs. Heidi completely understood his fear and has been the most patient, kind, understanding, and calm person to help him get over his fear I have ever met. He now sits relatively quiet when she does his nails, she has been such a wonderful, calming presence to help my guy get over his fears. I love how they genuinely care about the needs of the pets. I HIGHLY recommend this place!