WARNING: my dogs almost died here…read more I want other pet owners to know what happened to my two Shih Tzus after staying at Truckee Tahoe Pet Lodge in the month of May WHAT I FOUND AT PICKUP: Both dogs were trembling, dizzy, extremely weak, dehydrated, vomiting, and had diarrhea. They could barely stand. I also noticed an unknown topical substance applied directly to the skin on their backs -- something I never gave permission for and was never told about. A vet later confirmed skin scabs. THE STAFF'S RESPONSE: Nothing. Staff said nothing about their condition and acted visibly nervous. THE COST: $700 in boarding fees, $500 in OTC medicine and supplies to nurse them back to health, and $600 in extra hotel costs because my dogs were too sick to travel home. Nearly $1,800 total. I have filed formal complaints with Animal Control and the BBB. Please, if you love your pets, board them somewhere else.

Cassidy, Garnett, and the entire TTPL team are absolute magic. I walked in on day one with a…read morenervous, diabetic dog (and a very anxious dog mom) who had never set paw in a facility before. Separation anxiety? Check -- hers and mine. But from the very first day, they greeted her with open arms, endless patience, and enough treats to win her heart instantly. Now she practically drags me through the door because she loves it so much. I go to work knowing she's not just safe, but genuinely happy, engaged, and loved -- which is priceless. This team doesn't just "watch" dogs, they care for them like family and go above and beyond every single day. If I could give more than five stars, I would. Highly, highly recommend!

Dena the owner of GotDogs has been instrumental in helping quickly identify Bubba's anxiety and she…read morecame up with a plan to help deal with it I've worked with two other trainers over the last year and a half that were ineffective but Dena came through with a successful plan and she has beenable to help Bubba integrate with othe Dogs both Bubba and my quality of life has gone up considerably since I started working with Dena I would highly recommend her to anyone HAPPY DOGOWNER Chris Kruss

Got Dogs was referred by my usual pet sitter that did not have the availability this time to house…read moresit. I went through the reservation system Dena has, which is convenient but intentionally left the additional information about the house sitting blank because I didn't really know the exact information she needed. I anticipated the follow up because I would be a new client and subsequent meet n greets with our pup would be what I thought were apart of the process. Well, she emails me that I didn't complete the additional information and to give her a call. I had a gap in my schedule to call... so I called and her tone is not friendly, she does not answer on behalf of the business so I awkwardly share that I am following up on her email to discuss my service but because I need this done in March she tells me it's faraway so she will call me tomorrow....I'm perplexed with why you would have me call you to just tell me that you'll discuss tomorrow...she reluctantly says OK we can talk about it now. And another comment about how she didn't think I would call so soon. I am not feeling the interaction and let her know to disregard my request because I don't want to proceed with her...and what do you know...she hangs up on me. Minutes later I receive a text that she was on another call and didn't mean to upset me. Uhm, ok? So why answer my call...and just hanging up on me, why not share that you have a call on another line?? Super unprofessional.

Animal Oasis is a great place for pet care. The staff is welcoming, attentive, and genuinely seem…read moreto care about the animals they look after. The facility has a friendly atmosphere, and everything felt organized and professional during my visit. It's clear they put effort into making pets comfortable. Thank you for helping me groom my cat and for the helpful tips on coat care. I'd definitely feel good coming back here again.

Our two dogs were groomed for the third time at Animal Oasis. My daughter and I were pleased until…read morethis last visit with them. Our precious fourteen year old female was called beautiful and had pics taken of passerby's. When we picked her up after her being there for three hours or more ( every visit the same amount of time ) we just wanted to get them home. With her we noticed immediately her " beautiful fan tail " was no more. Her hind leg had been shaved to the bone. The shaver got away from one of their employees and that employee was not honest enough to report it. And if it was reported to his or her employer when we picked up our precious dog the incident was ignored and she was handed over to us like nothing ever happened. Now, a few months later she still has the large bald spot on the back of her hind leg where no hair has grown.. Her tail is completely butchered it hasn't grown out to its " beautiful fan wave" for a Collie after all this time. " I cant imagine what she was put through" being there! Our two year old male dog the most loving ever had his face completely missed his beard went over his lip. I trimmed it myself. I'm grateful our male dog hadn't gone through the trauma our precious female had gone through. I personally feel that someone there ( management) should be taking responsibility by checking while dogs are being groomed by ( newbies ) or any employee in any manner. I feel my female dog was left with a newbie and was not given the attention to this employee that he or she needed with managing. My daughter and I were under the impression that the woman that met us outside( same woman that groomed twice before ) asked how we'd like their grooming taken care of would be the one attending to both our dogs we trusted her grooming since she had done both our dogs twice before and we were happy with their outcome We had made recommendations to friends about Animal Oasis.We put our trust in the woman who greeted us who seemed interested in our concerns towards their grooming. This business failed my dogs and us. We should have looked at the grooming before paying the $100.00 per dog and not given the tips. I've never had to write up a complaint I waited hoping my female dog would grow her beautiful hair back to its original shape " Not" ! The Animal Oasis deserves this complaint. If you go to Animal Oasis after my complaint ask questions like who will be attending fully to my animal and look carefully after the work has been completed to your satisfaction before tipping. Get names, your dog is part of your loving family and should be treated like so.

For the past few years, our Portuguese Water Dog has been a patient at Truckee Donner Veterinary…read moreHospital, and we are eternally grateful for the extraordinary care Dr. India Vannini and her tech team, including Emma, Forest, and Maddie, have provided. Over the past few months, our 3.5‑year‑old dog faced several serious health challenges, including being diagnosed with Addison's Disease, and Dr. Vannini guided us through each one with compassion, patience, and unmatched expertise. She and her team cared for and healed our dog, educated and supported us throughout, and ultimately saved his life. Dr. Vannini's wisdom, depth of knowledge, and calm, thoughtful approach are truly exceptional. She takes the time to listen, explains every option clearly, and blends data‑driven diagnostics with seasoned intuition and hands‑on experience. We never felt rushed and always knew every decision was made with our dog's best interest at heart. We cannot recommend Dr. Vannini and the Truckee Donner Veterinary Hospital team highly enough. Their dedication, clear communication, attention to detail, and loving kindness gave us complete confidence and peace of mind during an incredibly stressful time. Dr. Vannini is an extraordinary professional, and we are forever thankful for her role in our dog's recovery and ongoing health. Her expertise, compassion, and unwavering commitment to her patients make her truly exceptional, and we are deeply grateful for the care she and her team have given us.

Great convenient place to take our cat! We just adopted a cat and they offered the first exam for…read moreno cost. They also helped to clip the cats nails for me and gave me tips to do it at home. Friendly office staff!

We like Urban Hound - they are good with our pups and the girls enjoy staying when we're not home...read more

Love everyone there and they are so loving to my dog and all the others I see interacts with!!…read moreHighly recommend

I can't say enough good things about Buddy. Our dog, Matty, is incredibly sweet and smart, but due…read moreto puppy trauma, can be highly reactive. Matty, has been working with Buddy for several years and today she's a different dog. She does outings 2-3 times per week with the most phenomenal humans on the Buddy team. You should see Matty bound down the stairs to shower them with kisses every time. Likewise, she comes back tired and deliriously happy. But, where Buddy has really helped us is in training, both basic commands and due to safety issues, shock collar training. Lilith, the owner of Buddy, was very concerned about Matty's reactivity and strong prey drive which affected her recall. Lilith knew if she ran off after something like a wild animal, bikers, runners, or other dog, Matty could get gravely hurt or worse. I was very against collar training due to my own trauma where my stepfather would torture our family dog for fun with a shock collar at full capacity when I was a child. Just the mention of a shock collar sent me into tears so when Lilith suggested it, I was highly resistant. However, after much thought and a few sketchy situations on the trail with both bears and other dogs, I finally caved. I felt like I couldn't stomach shocking Matty, but the one thing I really couldn't stomach was losing her. Throughout the training process, Lilith was with me and my husband every step of the way, explaining the process as well as having great empathy for my unique trauma. Slowly, I got used to using it and only had to use the vibrate mode and never the shock setting. My husband had to use the shock once and thankfully Matty is so smart, that imprinted on her so quickly, that vibrate was all that was needed for her to run back our sides when called. It was like walking a different dog and because she loves to please us, I think she was relieved to finally understand what we wanted too. She seemed happier instead of confused. Then, one day I was in the forest and Matty was off leash. I saw her tense up, so I looked off into the bushes. A coyote was stalking us. Matty took off running at full speed. I pushed vibrate. No response as her drive was too intense. They were so fast that they made it into a grove of trees about 100 years away by the time I pressed shock. I heard a yelp and then saw the coyote run out of the trees and up the hill, but no Matty. I feared the worst because of the yelp, but then Matty came trotting out of the trees, wagging her tail. The yelp was from the shock collar which startled her enough to call off the chase (which never would have ended until the coyote ran back to their pack). One could say that the collar saved my beloved dog, but really it was Lilith & the Buddy Team who saved Matty. She was the one who could see that Matty's intense drive could lead her to being hurt, but she loved our dog enough to push me to overcome a childhood trauma in order to keep her safe. I'm forever grateful.

A 15 lb, 2 year old rescue with feisty energy and sweet eyes paired with a senior citizen couple…read more Lilith knew how to deal with the three of us! Although there's more to work on, we have a happy home for now (as long as motorcycles don't follow us). Thank you Lilith for helping our Jaxon.

We feel very fortunate to have found Hassan. Our 10-month old pup used to get quite scared of some…read moreother dogs as well as groups of dogs. With another dogwalker, she reportedly refused to get out of the car and then sat in the corner at the house - so I was stunned to get video and pictures from her first day with Hassan playing with other dogs and having a 'tail-up' experience at the beach. Hassan was very thoughtful in how he introduced her to his 'pack', which I think sets him apart. We have observed her confidence around other dogs improve, and Hassan gave us a valuable tip that we're using. Thanks to Hassan for helping our pup to thrive.

My dog had an excellent adventure with them for a week. Upon returning, my doberman mix was well…read moreexercised and happy. Very easy to work with, reasonable price, and excellent communication -- they're a dog sitter, walker, animal behaviorist, and loving companion all rolled in one! Hassan was able to work with some specific issues and gave me clear instructions on how to address them. Couldn't recommend them more. It's very clear that Hassan has deep understanding and love of dogs! Would definitely use their service again!

I'd really avoid working with this kennel and Victoria. She has a lot of experience, and seems to…read moretake good care of the dogs. On an interpersonal level, she is an absolute nightmare to work with. When we dropped our 14 week-old puppy off with her for the first time, we had a miscommunication where she said she was going to take him inside, and then talk to us. She had meant over text, and then came out to yell at us to leave (I think she wanted clean separation when dropping him off for the first time). She then sent us angry texts for the next half hour (see screenshots). We decided we didn't want to work with her, NOT because we had concerns about the care our dog would receive, but because she was so abrasive. That was 200% confirmed when we went to pick him up. She first yelled at me about being paid before she'd release my dog, which I was fine with. I understand that we had booked a slot even though it had only been an hour (why yell though). She had put a special collar on him, and while she was struggling to get it off my dog was screaming in pain the entire time. During this whole process she called me a "dumb fuck" and an idiot multiple times. I was concerned about my dogs safety and only called her "mam" (well..I lost my temper once we finally got him back). There aren't many dog sitters in Tahoe, and my wife and I were very polite to Victoria through the entire process. She was abrasive throughout, which we chalked up to poor communication. After this experience though, I could never recommend her. She seems to take good care of the dogs, but has a few screws loose. I'd avoid this kennel unless you want to be treated this way.

I used Victoria to train my 9 month old pup who didn't listen to me at all (and was honestly kind…read moreof a nightmare). Victoria was a lifesaver! My dog is so well behaved now, she's a changed dog for the better. Initially I was nervous about dropping off my dog to a stranger but quickly learned that my pup LOVED going to Victoria's and she obviously treats all the pups like they're her own. Since training my dog I now drop her off when I'm out skiing or know it's going to be a long day and she always gives my dog a little refresher on her skills she learned with her previously and my dog is always guaranteed to come home exhausted from playing and learning. Couldn't recommend her more. Life is SO MUCH EASIER with a well trained dog!

First and most important my dog was well cared for. Luke is meticulous in greeting, good-bye,…read morewalking, giving corrections gently. He's an effective business man who makes registering, scheduling, transacting as painless as can be. His upbeat, easy going nature makes interaction a pleasure. Don't miss Luke if your doggie needs!

Our five year old Lab had a blast with Luke during our stay in Tahoe over Labor Day weekend. He…read morereceived lots of exercise and attention. He was tuckered out each day and happy on returning the next day. Luke is a pro with pups and people, and we appreciated his updates, photos, and thoughtful treats and suggestions. He cares about his clients ( the dogs) and makes sure they are comfy and happy. We will definitely reach out to him again when in town.

We travel 45 minutes from our home area to take our pup to Howliday Inn because they are truly the…read morebest . Peace of mind is very important and that's what we get! Thanks to Stacy, Lexi, and the staff.

What a great environment for our pups! The facility is always clean, and I love that they have…read moremonitors where you can watch and see how your dogs are interacting with the other dogs. From time to time, the staff will even send you pictures of your pups playing and socializing. The staff are wonderful--friendly, caring, and always have a great attitude. You can tell they genuinely enjoy what they do and love the dogs. Highly recommended!