Do Not Use Dylan's Water sports! We rented a boat from…read moreDylan's Water Sports after finding the listing on KSL Classifieds. Based on the photos and description, the boat appeared to be in great condition. Unfortunately, when we arrived to pick it up, it looked like an entirely different boat. The tower and speakers were different, there was no Bimini top for shade (even though one was clearly shown in the listing photos), and the seats and vinyl were ripped and torn--nothing like what was advertised. We felt completely misled by the listing. The owner wasn't present at either pickup or drop-off, which made the experience feel even less professional. While the boat did run, it did not perform as well as it had been represented in the listing and in our text conversations before pickup. Afterward, we contacted the owner to express our concerns. Although he admitted that the photos in the listing were not an accurate representation of the boat we received, he offered only excuses and refused to do anything to make the situation right. Since then, we've found several other reviews describing similar experiences. Based on our experience, we cannot recommend renting from Dylan's Water Sports at all! We felt it was our duty to warn others. I would have given zero stars if I could.

***WARNING***NEVER RENT FROM DYLAN'S WATER SPORTS. Rented a boat from Bo Andreas Gustaffsson. Most…read moreimcompetant run company, doesn't check their boat for Safe departure. Was NOT prepped to rent out the boat, there were Numerous UNSAFE practices with renting a Boat from this company. If you want your family safe Or have a good Rental, GO RENT FROM SOMEWHERE ELSE. Owner is a big talker saying he'll fix things and make it right, BUT NEVER DID IT. He's a good liar so BEWARE. THIS COMPANY WILL RUIN YOUR TRIP IF YOU TRY AND RENT FROM THEM. Here is a Summary of MAJOR BOAT DEFECTS when the boat was delivered to us. 1-Trailer light improperly wired and encouraged us to drive illegally without break/tail lights. 2-Severely deteriorated trailer tire. (tire blew even though we told him the tire was bad) 3-No spare tire provided. ( who rents a boat trailer without a spare tire? ) 4-Missing safety flag. (illegal to pull people without a Flag on the boat and he doesn't even provide an orage flag) 5-Damaged riding tube. ( promised we'd have a tube with the rental so he gave us a tube with a hole in it that we couldn't use) 6-Missing promised equipment. ( missing boards, flag, etc) 7-Disconnected Engine Cooling Hose. ( He never connected the Engine colling hose for the boat to operate) 8-Immediate Engine Overheating. ( Boat didn't operate Immediately upon launching ) 9-Water intrusion. 10-Exhaust component damage. 11-Multiple ballast system failures. (Couldn't surf behind the surf boat) 12-Improper pump configuration. 13-Drivetrain/transmission failure. ( An issue others here have complained about for atleast a year and the owner FAILS TO REPAIRS ISSUES) 14-Tire failure during return trip. (We had to pay to replace his crap tire and pay for a Jack to hoise up his boat since he didn't provide a spare tire) Review of Dylan's Water Sports is this is a bad rental company Owner responded with several significant admissions, including: "We didn't do things right." "Things were not put together right." "I feel terrible about this." "I thought my mechanic checked everything" "My mechanic has mistakes like this before, it happens" Owner Bo Andreas Gustaffsson has FAILED TO REFUND my money. This company will Steal your money and blame pre-existing issues on you. RENTER BEWARE because I don't want others to be taken by this company.

What a wonderful hidden gem, if I knew earlier about this place I would have come here every week…read morefor a picnic. I had so much fun.

They charge 20$ just for them to kick us out cause there was fire on the grill what's the point of…read morehaving grills then? the bathrooms are nasty and it smells horrible there's bugs everywhere the place looks a mess i do NOT recommend coming here!

Someone finally called me back and we were able to book our adventure. I will say that the zip…read morelines were a lot of fun. The bad contact was painful but the actual experience was fun.

Awesome ziplining tour for beginners. I took my 11 year old, and although she was nervous, she had…read morea great time because of the employees helping her and making sure she knew exactly what to do while on the zip line. Beautiful lines. Great service. Just a tad overpriced for how short the time is you are up there having fun. But we'd still do it again for sure. Just look out for Groupons; that's what we always use.

Hired TK Watersports for a chartered excursion on Utah Lake. Treated my crew to a half day…read moreadventure. We had plenty of options for fun on the water. I recommend TKW and I will utilize them again for our next company outing. -Geovert LLC

Had a terrible experience with this company. We rented a boat which has problems the year before so…read morewe specifically requested a different boat the following year. A few days before they informed us the boat we requested was not available and we would have to use the same boat as the year before (centurion 24 ft). Literally we didn't get to surf at all the entire week. We called Tom and his son multiple times and never were able to trouble shoot the boat. They were completely unwilling to discuss any type of discount. DON'T RENT FROM THESE PEOPLE. TOTALLY UNREASONABLE AND UNWILLING TO WORK WITH YOU AT ALL. WE GO TO LAKE POWELL EVERY YEAR AND WILL NOT RENT FEOM THEM AGAIN.

This was such a great experience. Super worth it for a fun, social outing! Our guide, Mark, was…read moresuper awesome. He made efforts to tell us all about the rocks around us and history. He even listened to some of our dumb questions and stories... super awesome guy, super awesome trip. Thank you!

Great first time experience I had with my family. It's a nice fun easy rice route. The guide was…read moreexcellent and made the experience fun. Highly recommend!!

When you look at the negative reviews they are hardly trustworthy. All complaining about refunds,…read moreso you know when people make mistakes and wants refunds it's always the owners fault. Joe was nothing but great this weekend, him and his wife are fantastic people and very professional. Prices are reasonable and line up with every boat rental place I have ever researched. Great experience will be back all summer until we get our own boat.

Potential customers beware! Utah Paddle Board Rentals should not be classified as a business. Their…read morepractices are unethical and criminal. My wife and I rented a jet ski and paddle board from Utah Paddle Board Rentals on July 16th. Joe, the owner, helped us. Very friendly guy at first. We rented a three person jet ski with the aim of having three people on it for the duration of the rental period. Joe assured us it could easily handle three people. As it turned out, the jet ski was far too unstable for three. So we tried it with two people. It was a perfect ride. No issue with it whatsoever. The thing is we didn't want to make one person sit on shore while the other people rode it. I contacted Joe immediately and spoke with him and he agreed that if we returned the jet ski right away he'd give us a partial refund. He also told us he'd get us a few more paddle boards to use for the day for our trouble (which was a promise they failed to fulfill). So we met up with Joe's employees, Ryan and Trevor and handed the jet ski off to them at the Deer Creek dock. We asked them if we needed to put it back on the trailer but they said they would probably take it out on the reservoir for the rest of the day. On our way home we contacted Joe again to finalize the refund he would give us for the jet ski. He told us he would give us $100 back on the $175 jet ski rental plus the total $250 damage deposit. When we said we actually paid $200 for the rental not $175 he suddenly lost his temper and said he didn't have to give us anything back. He said he was done listening and didn't have to do anything for us. We attempted to explain we weren't trying to get more money from him but that we did pay more for the jet ski rental than $175. He kept cutting us off and suddenly put us on hold. When he came back on the line he had realized his mistake. At that point he agreed to give us $125 back on the $200 paid for renting the jet ski and the full $250 back for the damage deposit, a total refund of $375. He told us it would take 2-3 business days for the refund to go through. A few days later we checked our account. There was no sign of a refund. Finally six days later when there was still no sign of a refund and no word or explanation from Joe, we contacted him via text asking if the refund had been made. He left a voicemail saying the refund had not been made because there was damage done to the jet ski. He said the intake had rock damage and that's why we were having issues using it. (However, the day we rented we told him there weren't any mechanical issues with the jet ski, it was simply a stability issue. We told him it worked great with just two people riding). I returned his call to tell him we were never near rocks and the jet ski worked perfectly in our care. Joe again lost his temper and promptly hung up on me. Joe's wife called me within an hour saying "Joe isn't very level-headed in these kind of situations." I told her as I had Joe, we were never around any rocks and the jet ski never had any mechanical issues, but that Ryan the employee said he and Trevor were planning on using it for the day after we passed it off to them. I asked if they had been questioned about it. She responded that the employees weren't available for questioning as they no longer worked there and that it wouldn't even matter if they did because we were the last renters on record. (Although there was no record as Joe never had us sign any release form or rental agreement). Even though we did not damage the machine in the small amount of time we used it, they were still charging us as if we did. She ended by saying we are keeping all your money and that's that, and promptly hung up. As it stands we are working with our credit card company to dispute only the charges Joe had agreed to refund us even though we paid much more. We are attempting to still be fair even though there is no indication of that being reciprocated. We are left stunned having dealt with a "business" that would extort their customers like this. And we are not the first to have this kind of experience with Utah Paddle Board Rentals. Other reviews indicate similar treatment. Our goal is to make other potential customers aware of the the inherit risk of doing business with Utah Paddle Board Rentals.

Thanks I was planning my vacation and rented a boat. Well plans changed as they always do and went…read moreto cancel well the owner says we have to pay full price 600.00

From the owner: Offering the highest quality Utah boat rentals and jet skis on the water. We carry all best…read morewatercraft rentals people want to own. We cover all boating lakes, rivers and reservoirs with our services. Enjoy our MasterCraft and Centurion wakeboard boat rentals, flyboarding, Yamaha jet ski rentals, three passenger waverunners that can tow water toys behind them. Try all the fun water toy activities you can experience. Try our award winning captained boat tours, jet ski tours and water sport charters and lessons. We provide all the nicest gear for your boating vacation. With the quality of watercraft rentals we offer and by updating our rental toys constantly you'll really enjoy the time on the lake with our services.

I want to say that we're amazing time. Great trails great guide Hank was amazing. The trip with…read morewell organized and we really enjoyed ourselves. We definitely come back five stars. Our trail guide. Was a great guide

We were vacationing in Park City, and wanted to go snowmobiling, we found this place and rented 2 (…read moretwo seater snowmobiles) my each drove one with our little kids in the back. This was the absolute BEST experience we've ever had while on vacation. We had a private tour with Tag as our guide, we had a blast with him! Highly recommend this place! They have goggles, boots, and jackets to rent, they also sell gloves and other necessities