Provo Canyon Adventures (new name) was my very first zipline experience a few years ago. I can happily say that they've stayed consistent with their wonderful service over the years. We've now been three times and have loved it every time. Our most recent trip was last week. We took my 9 year old for her birthday and she had an absolute blast.
The site is fairly easy to find, though if you're not paying attention it's easy to zip past the mile markers. If you pay attention and slow down you'll be fine. You have to go through a very narrow dirt road, I don't know what happens when two cars are coming from opposite directions because the road does not seem big enough for cars to pass each other. Luckily that's never happened to us, they space the appointments just right. The first time we went they were operating out of a truck now they've upgraded to a yurt complete with a couch and chairs for waiting. The day before your appointment you get an email with directions and a waiver to sign. Try and get there a little early so that the guides aren't rushed.
Speaking of guides they're AWESOME! You always have two with you, one who waits at the bottom of each line and one at the top so you're never alone. They basically take care of all of the technical stuff for you. Getting strapped into the equipment, giving instructions and rules, and any help you need along the way. Over the past 5 years I've never had a bad experience with the guides. They were wonderful with my daughter - encouraging and kind.
There are 5 lines that you get to go down (after a some what harrowing drive up the mountain - I'm afraid of heights). Each line is a little different whether in length or speed so each time is unique and super fun. My first time going was really to challenge my own fear of heights and the guides did such a wonderful job of making us feel safe, by the end I wasn't even a little afraid. This last time I was taking running leaps off the edge. You are hooked in in two different places for extra security and there is a personal breaking system plus an emergency one that that the guides control. More often than not you end up over breaking and stopping short of the platform. I've never seen anyone come in so hard that they hit the tree.
We cannot wait to go back it's so much fun. My daughter is hooked and wanted to go right back up. The one thing I will say is make sure you go to the bathroom before you arrive, they only have porta potties and I don't care who you are those are always gross. Also they have nice cold water waiting for you when you're done. And don't forget to tip your guides. They work hard hooking and unhooking everyone on every line and they do such a stellar job, don't be that person who thinks a thank you is thanks enough. read more