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    Inty Power

    2.0 (25 reviews)
    Closed 7:00 am - 4:00 pm

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    Solar system installation

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    Fusion Power

    Fusion Power

    2.2
    (123 reviews)

    Do not send a technician to my house and do not charge me the $250…read moreThere shouldn't even be a fee. Please do not or add $250 to my account. You should pay me for putting up with the crazy payments to Fusion power. I am living on a fixed income do not initiate a work order. Just leave me alone please. I'll take care of the leak myself. Just stay off my property please. FEES & CANCELLATIONS: (policy update 11/18/25) Please be advised that, should the matter be determined to fall outside the coverage set forth in Section 5 ("Warranty") of the Contract--including, without limitation, issues determined to be unrelated to the original installation--a fee in the amount of $250 shall be assessed and shall become due and payable on the date of service. If a technician arrives for a scheduled visit and is turned away at the door, you will forfeit your place in the queue. Additionally, a $250 service fee will be added to your account. This fee must be paid before another technician can be dispatched to your property. This policy helps ensure our technicians' time is respected and prevents delays for other customers.

    I strongly urge everyone to run far away from Fusion Power. My complaint below has bene submitted…read moreto the BBB and Arizona Attorney General. I have tried to resolve my issues directly with them to no avail. I am filing this formal complaint against Fusion Power (also operating as Vector Energy) for multiple instances of misrepresentation, deceptive business practices, product deficiencies, and potential discrimination related to my solar energy system installation. Since entering into an agreement with this company, I have experienced financial harm, emotional distress, and a complete failure by Fusion Power to deliver on the promises made to me during the sales process. Despite assurances of significant cost savings, modern equipment, and professional service, my experience has been the opposite. My electricity bills have increased dramatically, my system appears to underperform, and I have been subjected to misleading sales tactics, lack of transparency, and dismissive treatment when seeking resolution. I also have reason to believe I was targeted and taken advantage of based on my gender and limited knowledge of the solar industry. The following points outline, in detail, the issues I have encountered and the significant impact this experience has had on both my finances and mental well-being. 1. Failure to Deliver Solar Productivity: I was promised substantial solar productivity (60-70%), yet my bills have only increased since installation. I've verified that my energy usage is half of what it was last year, so my bills should be significantly lower than initially quoted. 2. Outdated Technology: I was sold solar panels with technology that is at least two years old. This is deeply concerning, as I expected state-of-the-art systems to maximize my energy savings. 3. High-Pressure Sales Tactics: I attempted to cancel the contract before the panels were installed, only to receive a threatening email stating I would owe $8,000 in restocking fees. This is illegal and a clear example of high-pressure sales tactics. 4. Inappropriate Panel Selection: Fusion used Canadian 395 cells, but your salesperson opted for off-brand cells, which are less efficient and do not provide the expected solar generation. 5. I strongly suspect that I was targeted due to my gender and lack of familiarity with the solar industry. This experience has been both financially and emotionally draining, and the stress it has caused me is too much to handle. 6. During this process, my husband requested an annulment of our marriage, which has added to my mental state. 7. Many employees have told me that there is a major problem with my solar Kolton Blazel, Raphael Turner, Thomas Hansen, Diego Dimas, and multiple service technicians have come out to inspect my system, but Fusion Power continues to tell me that my system is working correctly. 8. Luke Ward (salesperson) and Raphael Turner (salesperson in training). Fusion Power terminated Luke Ward, and I was told the company would not take on any more legal cases resulting from Luke Ward's solar sales. Raphael Turner came to my home and spent several hours with me rebuilding the system and admitted there was an apparent problem with what was promised versus what was delivered. They oversold me on significant savings and delivered 100$ of dollars more in my electric costs. 9. I was told I would not have a solar bill for 6 months while I was adjusting to having solar. I was not told that during that time, I would accrue over $1800.00 in interest on that loan. 10. All documents were signed on a small iPad and where the small print was not an option to read. I asked multiple questions, and Luke Ward had all the right answers to sell me on solar due to the significant savings I would see. 11. Historically my SRP bills from 2023 to 2024, I have used a significantly less amount of KW in 2024 compared to 2023 yet my bills are 100$ of dollars more. 12. I spoke with another solar company Vitlpower who reviewed all this information and stated their company could have built me a better system for about $12,000 13. It was never disclosed to me about purchasing solar and what the red line was related to the total cost of my system versus the amount of commission they would make on my purchase.

    Inty Power - solarinstallation - Updated July 2026

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