Mike and his team are amazing. Open and honest. Not pushy and not trying to upsell. Will give you…read morean honest answer and help out with your budget on your pool needs. Down to earth and easy to talk to. I will definitely be quick to recommend.

Had many years of great service and maintenance unfortunately they decided not to service my area…read moreanymore and stopped with no notice. Jacob who actually did our weekly maintenance was/is outstanding.

The appointment was quickly acknowledged and scheduled. Derrick showed up and was very…read moreknowledgeable about the pool and equipment. He solved the problem and was very reasonable. I used him 5 yrs ago and just recently. He fixed the problem this most recent service request within 5 minutes and did not charge me. I am so thankful for a honest person who is also a Christian. Thank you Derrick!

I will say that he is knowledgable about pool maintenance and pool equipment. What he doesn't seem…read moreto appreciate is that homeowners have budgets and that we need some idea of the costs associated with home maintenance costs; including maintaining a pool. He thinks that he should not be questioned about his billing practices and believes that you should pay whatever number he comes up with without question. Simply telling a customer that chemical prices fluctuate, and pay whatever I say, is untenable. I also didn't appreciate him trying to goad me into a discussion about politics by saying more than once: "the price of chemicals have gone up since Biden became President." Just tell me how much it will cost to clear my pool, I'm not interested in your political views! He will never tell you how much you can expect to pay per month, only give you some a wide "possible" price range. Also, his utter arrogance was also a turn off. When I said he was too expensive or that questioned the basis for his exorbitant billing practices, he arrogantly told me that: "You want the best services for the cheapest price. And it just doesn't exist. You will always get what you pay for." In other words, if I don't use him and pay his unsubstantiated costs, I will not find other quality pool maintenance service providers. Finally, I offered to pay for July ($500!!!!), but not after, and then he immediately dropped me as a customer and charged me $274 for 1 visit; and my pool still had dirt on the bottom of it. Be careful in dealing with him, his knowledge of pools and pool equipment will distract you from his unqualified and unsubstantiated billing practices. I know he'll get on here an attack everything I've said, further showing his arrogance and inability to listen to customer concerns. Fortunately, I've kept all of the text messages between us as proof of what I've said.

I am more than pleased with above and beyond pool services. The owner is highly responsive,…read morefriendly, professional, and a good communicator. Regarding the pool, he brought it back to life and addressed all issues on the first visit. Give them a call if you need help and tell them JP sent you.

Until they drop the old owner from the picture, please don't waste your time. The new owner and the…read moreguy that cleans the pool is nice, and very helpful, but Scott is a real piece of work. Do not recommend at all.

I had an awful experience with a previous pool company, and was recommended to Scott. Within an…read morehour, Scott came to my house, checked out my pool, and actually educated me about my equipment (which is something that is extremely rare when it comes to pool people). He has years and years of knowledge and it shows in his quality. Honestly, could not be happier and would recommend him every time.

My pool has looked great since Sun Valley started servicing it weekly. I highly recommend them.read more

Our pump was not working, there was winter silt in our pebbleteck pool so I decided at our advanced…read moreage we should treat ourselves to a pool service. Fortunately ,only the reset button was needed to start the pump. Watching the pump, filter and everything working perfectly for at least 5 minutes I went in the house because the tech had not brought the vac. to do the pool. 1/2 hour later I realized he was still here and went out to see what was going on. . Within seconds the Jandy valve burst spewing water. He had one in the truck. When the Jandy was replaced all of a sudden the pump was leaking. When the pump was fixed 2 days later all of a sudden the heater was also leaking. Everything had been purring like a kitten and now everything had a leak, even the pressure valve on top of the filter. I have nothing else to say.

Casey was super helpful when he came to clean my filter. I purchased a home that already had a pool…read moreand had no idea how to take care of it. He showed me the basic maintenance and did a great job cleaning/repairing my filter. I will definitely use them in the future

Our motor blew on our pool. We called and Casey came out right away. He fixed it and did an…read moreamazing job. Took the time to explain things and answered all our questions. This is our new pool service company.

Bill and his wife are the best! I can't believe how fast and beautiful my pool came out. It took…read moreless than a month from breaking ground to completion. They were thousands less than my other quotes and their design was way better. Thank you!

We had a pool installed by Splash Away Pool & Spa in the Spring of this year. The owner, Bill has…read more been in the business a long time and has an excellent reputation. I had multiple companies come and look at the site and give us a bid. Bill was the most thorough, making sure we understood what we would need to do to prep the site, in our case rerouting a septic sprinkler and asking good questions about our needs and big picture plan. He took the information I gave him for the design and quickly got back to me with a quote. While there was no fancy YouTube flyover like I'd got from Method, (which was cool) it did come in at slightly lower price and had a few nice features included in the price. We opted for the UV filtration upgrade, and the price also included color changing lights and a high quality robot pool cleaner as standard components. The quote also included clean up with lawn sprinkler repair, but not any landscaping. Also, he was not scheduling out as far as other companies and could get us in his calendar for a June completion. We met for final design details, tile etc, and signed contracts. Things started off great and they came to cut the hole earlier than anticipated. Immediately the day after, the rebar was in, then came the piping. We looked to be on track for an earlier completion date than expected. I was thrilled and scrambled to transfer funds to cut the checks as milestones were completed. Then the rain hit. Locals know that the April/May of 2021 was a wet one. And with our lot sitting lower than our neighbors, the pool filled a little sooner than planned. Every time it dried out, the rain started again and the hole filled right back up. This lasted a few weeks and I was beginning to get used to a big muddy hole in my yard. Bill and I had a long conversation and although my husband and I had some impatient moments, there was absolutely nothing to be done. Weather is weather. Bill was certainly weeks behind on his pool schedule and I was worried we might get further delayed due to so many jobs being lined up, however, as soon as the weather let up his crew was back fixing things, spraying gunite and then tile, stone, and FINALLY plaster. The finished product was as lovely as I hoped. It is a dream. After I cut the final check they continued to maintain the pool for a couple weeks until we had "pool school" and they handed maintenance over to us. They did a final cleanup of debris, repaired the sprinklers and smoothed the soil. When a leak in a different area of the sprinklers became apparent Bill sent the sprinklers crew back right away, no argument about who might have caused it, (fence crew, lawn mower) just came out and handled it. I am 100% happy with the finished product. We have had countless compliments. The only things that could be improved: 1) I didn't always know what was happening or when. A few times a crew would just show up and certain details such as access to property (especially for heavier equipment) and having checks ready, could cause last minute scrambling. I would've loved more advance communication about what to expect. 2) One of the crews early on, decided to use some bricks to support the rebar structure. The bricks were on a pallet left by our builder to be used for a mailbox and other repairs as needed. 3) More than once a crew accessed our property in ways that was frustrating, crossing sprinkler areas, deep mud, lawn. Since we have landscaping but no fence, this was really difficult to control. Over all though, these problems were minor. We have heard multiple horror stories from others who had pool companies that did shoddy work, disappeared or added charges mid project or went out of business before the warranty period ended. I would definitely use Splash Away again, no doubt about it. If you are here to find out what a pool costs; short answer is $55k and up. Quotes are free, so get a few. Also plan ahead. Companies can book up months in advance, so if you are thinking about this in March, you may not be swimming until Fall.

Voyager pool service is outstanding! Timely, affordable, and cover a variety of services. Would…read morerecommend to anyone, they will bring your pool to life!