The manager (I believe) herself is very rude and told me 2 days in a row completely different…read morethings I needed and charged me nearly $100 both days. Also bad mouthed other customers that were in right before me for having questions.. which is her job. Absolutely won't spend another dollar here.

Kathy C is an absolute GEM!! She helped locate a part that was time critical for me. She has also…read morehelped me in the past. She's always friendly and very helpful. She's the reason that I will only go to Leslie's for my pool needs.

Have used PAP for a few years now. I have had some good experiences and not so good experiences…read morewith new technicians. The greatest tech Dave retired. My current Tech I hope he stays is Devery Truck 14. He took so much time and care with my pool. He left it looking GREAT! I am VERY pleased with his work.

Two weeks ago I got a text from KJ She said she was sorry for the bad experience I had with Brian…read more and I am on the schedule for next week (which was last week) During the 2 and a half months I tried to have them out she always said someone would be out next week. needless to say no one ever came. So I was not counting on any one coming out this time. Once again no one came. This just reconfirms that this company does not stand behind their products or service. Fortunately there are many other Pool Companies you can choose from.

Great prices, excellent work, always patiently answers questions. Highly recommended!read more

We stopped in Miko's after we'd been battling algae in our pool for a few weeks and were having no…read moreluck with the products and techniques another pool place had sold us. WIthin 1 day the algae issue was resolved. The owner even had us come back and gave us some tips and some additional product at no charge to deal with cloudiness. I really believe they saved our pool!

Do not buy here had hot tub for a year and lid already needed to be replaced then told they can't…read moreeven order the lid .

I just want to give an update and would say steer clear of this company as others have mentioned…read morethat they do not care about your investment. We spoke to the owner and all he really cared was to ask us to update this review and didn't want to help satisfy our complaint.

great communication, fair prices, impeccable support. 100% happy customer here.read more

Josh does great work. He is very miticulous in his planning and comes up with some amazing designs…read more Glad he goes above and beyond to make sure you have a truly custom pool. He is very knowledgeable and doesn't mind taking the time to explain the process and answer any questions you may have. I highly recommend Splash Pools for anyone looking for a pool builder.

I bought my hot tub a year ago from Bonnie & Clyde's in weatherford. The service is great. I have…read morecalled and asked questions all year and they always have an answer. Great place to do business with. I highly recommen. ~Julia Stokes

I have been assisted by Dallas (extremely helpful and professional). I believe the lady that has…read moreassisted me prior was Debbie and Terry? I have had nothing less than very good service here.

Great experience from purchase to final install! Got a fantastic deal on swim spa from Brian. They…read moremet and exceeded my expectations on customer service, product quality, and timeliness throughout the process. They delivered exactly what was promised and more. Great company, and Brian and the team were excellent at what they do. I will continue to support the business in the future.

They came to my house and made a repair on pvc pipe leaking and a couple of o rings that needed to…read morebe replaced. The original quote was 300 and they ended up charging me 438. The tech that came out was not able to figure out the angle on the pipe that he was replacing and ended up using a putty which I agreed to. He was very friendly and knowledgeable. My reason for my review not being a five is that the quote was nearly fifty percent more than anticipated for a simple pvc pipe repair and o ring replacement. I tried to speak to the company and they were not willing to come any closer to their original quote. Beware of the price you are quoted as it may end up much higher than expected.

I have been a longtime customer (7 years) - but no more. Horrible customer service and overcharging…read morefor hours spent to fix issues. Owner did not even have the curtesy to call back after I explained my concerns. Was told owner does not want to be bothered. Shop elsewhere unless you want to get ripped off.

We bought a new Vita Grand 7 person spa from them and they were wonderful! Joe was very helpful and…read moreknowledgeable, helping us decide which one was right for us. They did the electrical work, installed the tub, and waited to ensure the chemicals were put in correctly by showing us what to do - all in the same day! We definitely recommend JR's Spas to all of our friends!

The service people are quick to respond to any concerns you might have about your spa. They will…read moretreat you right. I highly recommend Relax and Retreat.

I would highly recommend R&R to any of my family and friends for their spa/hot tub needs. The team…read morethere made my whole experience wonderful even when I was asking a million questions during the process. They have a knowledgeable and trustworthy team that's going to get you what you want the way you want it! Don't waste your time elsewhere because you're gonna get the best treatment and experience right here!

Brand new store in the sense that it's a new company in an old shop. The floors and shelves are…read morestill the old establishment, at least it looks like it. The I am impressed at the type of discounted product that is in there. It's not as deeply discounted as other dirty fire sale establishments, but it's still discounted. Staff was super friendly. We just came in to look and see what the new place looked like. About what we expected, and walked out without buying anything on this day, and one of the staff members joked around with us about that. It was a fun time. The line was super long at check out. It was quit busy. I'm certain my wife will return on a few occasions as she's a very frugal shopper and she loves a good deal.

Lady working the register on 3/10/2026. Was extremely rude and unprofessional to the customers in…read morethe store. We didn't do anything to her and she was being extremely rude. I hope corporate does something to improve this store because this is completely unacceptable. We've been shopping here for more than 6 months. First time this has happened. Not going back. Avoid at all costs.