I have been a longtime customer (7 years) - but no more. Horrible customer service and overcharging…read morefor hours spent to fix issues. Owner did not even have the curtesy to call back after I explained my concerns. Was told owner does not want to be bothered. Shop elsewhere unless you want to get ripped off.

We shopped around at all the top rated stores. Did our research and made our purchase of a new hot…read moretub from Shea at JRs spas and hot tubs. She is extremely knowledgeable and great to work with. Tells the truth and speaks from experience. We purchased our spa on a Saturday and they delivered and installed it on Friday. Everyone else told us 6-8 weeks which also made us worry about waits for future services if needed. The installation team was fantastic, and the training class after fill up was a great added service. We learned so much from the installation team. We highly recommend JRs and will go back for anything we need to keep our tub in tip-top shape. Thanks so much. .

I chose "Premier" based on several factors. Quick response…read moreto my call. Professional and friendly when speaking to me. Competitive price. Knowledge of the task at hand and explanation of the process. Appointment was kept and the leak was found. We decided to have the repair done a few days later due to bad weather. Second appointment the repair was made and completed the same day. I will definitely call again if I have anymore issues.

They will find it! They came out but could not find my leak right away but they had someone else…read morecome back out & they found it. The repair techs came out & did a great job. Everyone I dealt with was helpful & friendly. I hope I don't have to use them again but if so they are the ones I will be calling.

Chris has been doing my pool for years now and I can't see myself ever going with anyone else. He…read morebrought my pool back from the brink of becoming a swamp after I was given some poor advice from another local company. I was really surprised how cheap he was able to do the job for compared to other quotes I had received. He's very friendly and knowledgeable and I haven't found anything he can't do yet.

Very dismissive and unfriendly after his pool girl drained my pool after…read moreServicing by leaving my pool cleaner outside on the pool deck. Water ran down the street and pumps were running dry for two days. His lack of concern was amazing and because the was persistent in getting in touch with someone he amended his monthly bill I had received that more by $50. No offer to compensate for water that had had to add. Sent people out to spend five minutes to tell me all was fine and the I find the Polaris not even working after they left. One week later my main pump motor failed.

Lemasters was a pleasure working with, very organized, prompt , knowledgeable. They produce a high…read morequality product that will last for years. Highly recommend Lemasters pools, and wouldn't think twice about hiring them if I had to do it again.

I have been a longtime customer (7 years) - but no more. Horrible customer service and overcharging…read morefor hours spent to fix issues. Owner did not even have the curtesy to call back after I explained my concerns. Was told owner does not want to be bothered. Shop elsewhere unless you want to get ripped off.

We bought a new Vita Grand 7 person spa from them and they were wonderful! Joe was very helpful and…read moreknowledgeable, helping us decide which one was right for us. They did the electrical work, installed the tub, and waited to ensure the chemicals were put in correctly by showing us what to do - all in the same day! We definitely recommend JR's Spas to all of our friends!

WaterTex Pools came out to service our pool equipment. Jason was very knowledgeable and…read moreprofessional. We will definitely use them for all our pool repairs.

I am absolutely beside myself with WaterTex Pools…read more My primary pump failed due to the rear pump plate bursting. I called my home warranty company and they assigned WaterTex. I had experience with them once before and I was quite satisfied. Unfortunately, they was a one off experience. The tech who came out said that the pump failed due to freeze damage and that there is no way a pool goes from clear to pea soup in a few days. I had just been called a liar to my face. The pool has never frozen as long as I have lived here which is 12 yrs. It definitely has not been inactive this season since I sent proof. I have documented proof from the home warranty company that the pool was serviced by one of their contractors on May 4, 2022. I sent pictures of the pool from April, May and June showing that pool in perfect condition. None of that swayed their stead fast opinion that 'in their 22 years of experience, they have never seen a plate fail like that other than due to freeze damage'. The pool was built in 1984 as I recall l being told by the original owner. No idea how old the pump is. Plastic fatigues as it gets older, especially plastic that is exposed to the elements. It has gone through decades of expansion and contraction due to heat and cold. But no, according these "experts", it must have been freeze damage. They do not know when. They just know it must have at some point. I cannot prove a negative. I live here. I know for a fact that for the 12 years I have lived here the pool has never frozen. The freeze guard has always worked flawlessly. I know during the hard freeze of 2021, I manually turned the pool on just to make sure it never stopped circulating. We have never had a power failure. I have pictures that show the pool functioning this year. I cannot prove something did not happen. Yet they can get away with saying something did happen and not have to prove it. I am now in the process of waiting for a second opinion. Bottom line, don't use WaterTex.

The absolute best company! The owners are amazingly kind. Our previous pool company almost…read moredestroyed our pool. They installed the filter wrong and didn't install several parts needed. Pool-Tex came out and repaired everything fast. They constantly checked on me and calmed me down. They fit us in when they didn't have any openings and saved our pool and our pocket books. Randy and Sara are amazing! The best pool company, by far, in all of Hood County!!

They were absolutly life saving during the freeze. Literally went anove and beyond to help me even…read morethough i hadnt personally done any buisness with them yet. You can bet they have my buisness for life. Amaizing people and absolute hands down best service.

Great prices, excellent work, always patiently answers questions. Highly recommended!read more

We stopped in Miko's after we'd been battling algae in our pool for a few weeks and were having no…read moreluck with the products and techniques another pool place had sold us. WIthin 1 day the algae issue was resolved. The owner even had us come back and gave us some tips and some additional product at no charge to deal with cloudiness. I really believe they saved our pool!