The worst towing company ever, the manager very rude, dont even know how to talk to custumer im…read morevery surprised the owner have her there! What manger tells you "you not gonna get thru no one because im the manager" you should not even have title as a manager. You need to go back to school learn some skills how to talk to customers! Very unprofessional. Ill never recommend no one to go there.

absolutely terrible company! operated by criminals that…read moretake pleasure in taking advantage of peoples misfortune. they bully people under laws and rules that they make up themselves on the fly. they towed my car and refused to surrender my vehicle after hours at about 6pm. because it was an inconvenience to them, however they operate 24 hours. however under rhode island general law 39-12-12 (f) after-hours release of vehicles subjected to police-ordered tows: (i) towers are required to release vehicles towed at the direction of a police officer to the owner or lien holder, or their designee, upon demand and upon presentation of the appropriately accrued towing charges, regardless of the type of vehicle towed they refused to let me collect my personal belongings from my vehicle that i need for work. i made the request the owner and staff yelled at me as well as insulted me calling me a "dum", they then proceeded to call the police on me to have me removed from the property. i did not once raise my voice or reciprocate their terrible enegry. under rhode island general law 39-12-12 (b) whenever a vehicle that contains personal items is towed by a certificated towing company, said towing company shall release those personal items to the owner of the vehicle, or to the individual in control of the vehicle, immediately upon request, regardless of whether the towing charges have been paid. r.i.gen. laws §39-12.1-6 they told me they only accept cash and have unjustly charged me accrual fees under rhode island general law 39-12-12 section d. additional conditions / requirements: 1. acceptable forms of payment for towing services: (a) the tower shall accept cash as payment for towing and storage services as well as at least one other form of payment, such as credit cards/debit cards, or personal check. for this purpose, the division considers money orders, travelers checks and certified bank checks to be the equivalent of "cash" and, thus, does not consider acceptance of money orders, travelers checks and certified bank checks to satisfy the requirement for accepting a "second" form of payment in addition to "cash." moreover, if the tower chooses to accept credit cards/debit cards as a form of payment, the tower shall ensure that a vehicle owner is able to complete such a transaction regardless of the ultimate delivery site of the vehicle. these bullies need to be stopped. i gave you multiple opportunities to accept my payment and you refused. i have had several officers reach out to you from both the johnston police department and smithfield police department to inform ylu that you are breaking the law you have one last chance to abide by the laws and rules set by the state of rhode island and public utilities commission and settle with me and i will only make sure your certification is suspended so you have time to focus on making the appropriate changes in the way you conduct business so that you are not breaking the law. if you refuse, i will ensure that your ratings reflect the quality of service you have provided, i will ensure your certification is revoked and i will not only sue you in civil court but i will pursue a class action suit on you. you will not be a bully in my city

Ronnies Towing Service was excellent tonight. My 2023 F-150 broke down around 9 PM, and after a…read morequick call, they had someone out within the hour. The pricing was very reasonable, and the whole experience was smooth and stress-free. Definitely my go-to tow company from now on--although hopefully I won't need one again anytime soon!

I can not believe the way the man I dealt with today speaks to other human beings. He was extremely…read morerude and ignorant not only to myself but to the second tow truck driver came to pick me up from this horribly ran establishment. Not only did the driver lie and say AAA doesn't pick up cars from accidents, but to speak to other people like they are trash, not ok. Your customer service is rotten and the only reason you get a gold star for a rating is because yelp makes you. Try smiling, and being nice,

They came to me via AAA. Though William came pretty quickly and got my spare tire on I had asked…read morehim something about my flat tire and wanted to confirm what he said. He snapped at me to pay attention and when I pleasantly responded I just wanted to make sure he said "I have better things to do than repeat myself" Totally inappropriate and disrespectful!!

Needed my car towed because didnt had breaks, they told me it would be a 2h wait after waiting and…read morewaiting called to check what was happening was told "we are backed up, either u wait more or call another company!" so I decided to wait give it some more time, they never showed up after 7h of waiting! The level of unprofessional and attitude its just unbelievable!

I was almost run completely off the road by one of their tow trucks. The guy driving was such a…read morehorribly reckless driver, he almost hit three cars (mine included) to go first in a merge lane in front of a gas station in Bristol. Horrible. And when I called to talk to someone about it at the business, they pretended it wasn't their truck, which you can see from the photos it clearly was.

Bills helped me when I was desperate! Bill himself went out…read moreof the way to make sure I got my car! I owe him!!

I brought my 24 jeep gladiator there for accident repair, The front rim needed to be replaced & the…read morewhole side panel needed to be repainted, So the Owner George adds everything up, EMBLEMS and all, So i get the vehicle back, No valve stem caps on the replaced wheel, So i call up n explain the situation, Ladys like oh stop by we will give u caps, Note its completely out of my way, So I go to Oreilys instead, Couple days go by I notice the Drivers side emblems not there, So now Im pissed, I call the Jeep dealer for shits n giggles n ask how much the emblem is, They say $125 then I call Georges back, Im like yeah you guys forgot a $125 emblem where is it, They go one minute we will find it, So she says its here come down we will install it & we got valve step caps here too for you, So I go down there say I'm all set w the caps if you'd care they'd be on the vehicle, The Tech comes out n says Im so sorry I forgot, I thought it went on the hood (NOTE IDENTICAL TO THE PASSENGER SIDE) so I left it off, Ive went to Georges for years n never had any issues, I told George very nicely man no affence if your letting vehicles out like this you got issues

Owner is super nice. I arrived on the wrong day for my appointment- it was booked through my…read moreinsurance- but they saw me anyway. They had me drop off the car after hours and were very accommodating. I had to get my rear passenger door replaced. It took 4 weeks, which to me is a little longer than what I've been told. I think 2-3 weeks is more average, but the insurance company paid for the rental so it didn't matter. Other than that, the process was very streamlined and easy. And my car came back to me cleaner with a perfect door!

Phil and the team at Miller's went above and beyond. My car looks brand new after they repaired…read morerear damage as the result of an accident, and they buffed out and painted a couple scratches on my driver side door which were unrelated. They handled everything with the insurance company so the entire process was very easy on my end. Not that I'm hoping to need their services again any time soon, but if I do, I will absolutely give Miller's Auto Body my business.

I took my pu truck to Miller auto i believe it was August 14 2025 saw a man name was Phil I told…read morehim I was looking to get my rusted bed rails replaced he came outside looked at my truck took pictures looked underneath an told me he would have a price for me the next day Friday never received anything from him so I called that following Monday around 1pm he told me he was with a customer I waited 3 hours never called back I call again an he must of seen my number on caller ID picked up the phone an hung up on me So I used my work phone an he picked up told me he will work up the quote an send it out now it's been a week an received nothing I would not recommend this company to anyone what a waste of my time.very unprofessional thanks jim

Friendly staff, quick service. Took care of me within a day of contacting my insurance and getting…read morean appraisal. Thanks Wayne!

Michaud Auto Body is simply the best! I would never ever go anywhere else. Liz, Wayne and Mitch…read moreprovided the greatest service!