We were going to d&m for years. The guys that work there are great. Good people, sometimes over…read morepromise on deadlines which could get frustrating, but for the most part thought we had found ourselves a good local mechanic. I noticed Ashley's 2009 Lexus was leaking in the driveway. I used to work on my own vehicles and have a good understanding of "car stuff". I checked the fluids, levels were fine. Told her it was safe to drive, but we should get it fixed because who wants a car leaking fluid? Brought it to d&m, they said it was the power steering rack big repair! But hopefully this would be the last major repair before we got a new vehicle. Let's just get it done. Power steering rack replaced (~$1500). It was still leaking! Ugh. We brought it in again and they said it was the power steering pump (~$800). Now, anyone with some common sense would think there was a possibility this was a misdiagnosis and the rack was never leaking. I thought this was a legitimate concern to ask about before we got the pump replaced. Including my own opinion, I asked 2 mechanic friends of mine and a third friend who used to own a repair shop. The consensus was it was likely a misdiagnosis. Maybe not, but most likely. Armed with this information, I politely asked the shop if there was a possibility it was misdiagnosed. I am the type of person that never likes to accuse someone of something if I might be wrong. I got immediate pushback from the owners son- no way, they are in two different places, we've been in business 50 years. If you don't trust us you can go somewhere else. Ok- even if it was leaking in both places (unlikely), we should have been told this up front that it needs both a rack and a pump. If we knew it was going to be $2300 vs $1500 maybe we wouldn't have gotten the work done and replaced the vehicle. But the response to a long term customer was totally inappropriate and unacceptable, disrespectful. We already made the decision we wouldn't be going there again, but let's just get it fixed. Still leaking! Go back in, we are told now that it is leaking from the front differental. I recorded the conversation with the owner, who responded the exact same way as his son. You decide for yourself if this is a place you want to do business with: https://recorder.google.com/04edd942-ed11-4ed9-a08f-646bd014fd70

Courteous, prompt, and efficient. My husband began getting our tires there about 40 years ago…read more Always recommended D&M. ~ Dottie

Gross incompetence ,lies and sub standard work. They lied through their teeth about what was done…read moreto my car and I did not find out until a major fail occured. Avoid this business or you will regret it.

A relative of mine was lied to about a specific trouble code and lied about a specific component…read morethat was not in any way broken. And thereby try to CHEAT my relative out of more than one thousand dollars. The trouble was diagnosd by the specific auto dealership and repaired for Two hundred and seventy dollars.Since my relative is a local resident, I can't be more specific BUT you can call me at. (908) 378-0389 if you more specific information

I've worked with John the past few years, having moved to RI from NY. He has been wonderful to deal…read morewith, highly knowledgeable and extremely fair in his pricing. Very happy to recommend him. Alan S. Bristol

Overpriced and disappointing experience. John appears…read morefriendly at first, but the way he handles feedback is unprofessional. He gets defensive any time you question a price or suggest getting another opinion. He quoted my daughter nearly $2,000 for a few repairs. When I mentioned going to another shop, he was clearly unhappy. Well, we did and not just one, but two different mechanics looked at the car. Both shops did more work for about half the price he tried to charge. Customers keep your business running, so some honesty and respect would go a long way. There are plenty of other mechanics out there, and we'll be taking our cars to Twiggs from now on they've always been polite, fair, and transparent.

Saw that my swaybar bushing was broken went in for repairs they called said that I also needed a…read morenew sway bar...I paid over 1k and something didn't sit right so i looked under vehicle on my way home and it was the SAME RUSTY SWAY BAR!!!! I called same day and asked if they had my old part they said no they scrapped it... I left it at that as a lesson learned! Sad because I always tipped after every service and gave gift cards for restaurants only to be ripped off!

They're attentive, accurate and always reasonable. And to continue to fill my 85 characters I find…read morethem to be honest. Thank you.

I've been to L & S Auto twice now and had a great experience both times. They quickly answer the…read morephone every time I've called which can be half the battle sometimes. I've gone in for new breaks and for a state inspection. I like their texting system where they give you all the details of what should be done to your car and they clearly outlay the pricing. They also don't just jump to do it, you can either go and take your car back or approve the work to be done. The inspection process was also super easy for my husband and I. I know other reviews mention running into issues with an inspection here-- that was not what both my husband and I experienced. They gave a clear list of everything passing and had us on our way. We will continue to visit L&S Auto when we need work done on our cars or state inspections!

Just took my car to this shop for the first time for an inspection. Lenny the owner was extremely…read morefriendly, personable and knowledgeable. He got my car in right away and had me out the door fast. He also recommended some other great automotive shops in the area if I'm ever having car troubles. I would highly recommend this shop, and I will be back for future service!

If I could give it ZERO Stars I would!! this guy was trying…read moreto mess up my bran new car! And I caught him. He's evil and rude. I went in today for an inspection sticker and he told me to come back mind you when I came back when he told me to, this guy had no mask and on top of that it's COVID follow the rules! the car he was talking out of the brake service window he was taking it with the hood up Careless to see I was near I had to give reverse countless of times so he don't hit my car! I don't know what owner left his car their but pay attention don't just leave your car with people like this! He already knew what I came for he saw the miles and in my car all shocked "oh wow" 44,000 and he looked at me then pulled my car up I stood next to the door and was gonna stay in the line I told him I wanted to see; cause you guys my purse is in the car so! I said I'm gonna stand and look - I told him Ima stand at the door I won't be in here, he said no you can't look! You don't get it you can't look sit down and I said but I'm not in your area I'm next to the chair but ima stand and look from her and he got angry got in my car said get out scream at me get out and gave me my car all dirty with marks- he didn't even look when he gave reverse.I asked him all nice the whole time I said wait sir do you get what I'm saying? I'm not coming in you side I'm at the door where you said but I'm not sitting I just wanna see I'll slide the door close like you said and look through the window and he said get out and closed the gate in my face !!! I just got this car on Friday ,if you saw how fast he took my car out I was pissed I told him I'm reporting him and I told the man that he was with him what did I do wrong? and he said I don't know what's wrong with him. you can tell he was going to mess my car and play around I'm not dum it's my car my money I give you business not the other way, he looks suspicious and was very mad and what a time waisted, later I went to another shop and they took care of me with in minutes, very respectful don't come here because they can't treat you like humans but dogs.

I called yesterday to see if they could fit my car in knowing it was a holiday week and everyone is…read morebusy. They were able to take my car first thing this morning and had the repairs finished before 2pm! Very reasonably priced, very nice and I will be going back again for routine maintenance and any additional repairs I may have in the future! Thank you!

Great service at affordable prices! Will definitely be a repeat customer!…read moreThe diagnosis of my car's issues were right on and I am very pleased with them!

Dropped my jeep liberty off the check engine light was on Alex called me tould me my #4 cylinder…read morewas dirty he was going to clean it with a cleaner,called me later in the day tould me that the car overheated and wouldn't start on a test drive it has never overheated in 2 years he said it blue a head gasket had to tow it back to the shop ,I asked if the cleaning fluid had anything to do with the gasket blowing he told me it was leaking when I dropped it off ,it ran buitifull when I dropped it off now it don't run had to tow it home ,I'll never go to that place again ,I thought something was wrong when he only charged me for the tow

Great service. I came for a walk-in and didn't have an appointment, and was seen right away. I…read morechanged my battery and alternator because my car kept dying. Moe assured me my car was an easy fix and it was! Definitely coming back!

Inquired about having my tires changed at my house, they said it was $50 per tire for mount and…read morebalance. No problems with the price. I set the appointment. After nobody showed up in the appointment time slot I called in to check on the ETA. I was told they don't do mobile tire service. Please make up your mind and don't schedule appointments you have no plan to fulfill, Complete waste of my time. Do not waste your time making an appointment here.