My battery died, and after getting a jump, I knew I had to find somewhere to replace it before I could turn my car off again. I showed up here just 10-15 minutes before closing, desperate for help--and I was so lucky that THE GOAT was at the front counter! He told me they normally don't do battery installations, but he went out of his way to help me anyway, simply out of kindness. Even with the time crunch, he never made me feel like I was inconveniencing him. I literally postponed this guy's weekend, and he STILL took the time to help me! That is what I call top-notch customer service. Seriously, I'm so grateful for his kindness and willingness to go above and beyond when I really needed it. I really wish I asked for his name to put in this review. He really saved my tush. Give this man a raise STAT!!!! read more

I want to give a shout out to one of your employees by the name of Brian and I hope I'm spelling his first name correctly? On my way from Torrance, California to St. George Utah at 6 AM in the morning. my battery started to fail, but for the grace of God, I made it all the way to this location. It was right before you opened up and Brian, who was there early, went out of his way to help me get back on the road in record time. I will always be appreciative and eternally grateful for how kind he was towards me. After being newly retired in the entertainment business in management, I've seen how employees can make or break a company. Brian went way beyond his professional duties. Its kind acts like this that keep customers loyal and I will always and I mean always buy a battery from interstate batteries from now on because of Brian! Again, thank you so much for all your help. Give this guy a raise! read more

Bought a battery in January 2025. It won't hold a charge. Took it back. Second battery is dead and holds no charge. They refuse to take it back and said they already warrantied it once. I will never buy interstate again if they won't stand behind their products. read more

Great service and great pricing. Been using this place for several years. The prices are far better than any other automotive parts store I use. read more

I just read some of the negative reviews about Interstate, and I'm perplexed. We have been buying batteries from IB for years now and have never had any issues whatsoever. Today I replaced the battery in my wife's car, and we were helped immediately. I didn't have the original receipt, but they prorated the new battery anyway going by the sticker on the battery. I forgot to give the employee's name, buy he was extremely helpful and I was well taken care of. It's difficult for me to understand the negative reviews. read more

Nice . God loving people.. great service.. no wonder they've been so successful for all these years. Tested and charged my battery for free with a smile.. read more

I had an excellent service experience with Jim. I had an Interstate battery going bad and Jim helped me work with a local garage to get it installed. All very professional and helpful. read more

Interstate All Battery Center of Upland, CA - Mobile van - Auto Parts & Supplies Near Me - Upland, California

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This place is trash. I bought a used battery with warranty. So I took the battery back because it wasn't charging after 3months they gave me a SUPER HARD TIME like Im stealing from them. But it's under the warranty. ( If a battery is defective, we will replace it with a used or refurbished battery.) Yes, I also check my alternator. They refused to replace the battery and they know the battery is not chargeable. And when I ask him for a print out of the warranty paper so I can show then, they just said look man I could tell you on top of my head on the warranty. After 30 minutes of arguing, you guys finally give me a used battery. You guys need to do something about your shitty manager skills. They just said I see you in the system you have 9 more months. I'm like then give me my replacement battery what's the big deal I paid in full with no BS run around. Why are you guy giving me this BS shit ? I have 3months left on my warranty I just say f-it cause this is straight dog shit. The one in Irwindale doesn't do that and the one in San Gabriel don't do that this is the only interstate I have problem with. I guys don't even deserve 1 star straight trash place power tripping on customers read more

They are very helpful, I went to this place just to check my battery even though even though I bought my battery somewhere else. They helped me and it was kind of them. Nice and clean place. read more

Sent driver to pick up battery I was told was in stock after a lengthy hold for verification. Driver was told at 450 that he would have to come back tomorrow because "they didn't think they had it", this relatively common battery. We'll find another battery company to buy from, there are many options, and they'll appreciate the opportunity for your business read more

I was a commercial customer of this Interstate for more than 30 years. They have been getting more and more difficult for warranty replacement and we finally had to give up on them in 2018 after ttwo years phasing in two legitimate suppliers that treat professionals as professionals and don't intentionally try to frustrate customers out of legitimate warranty replacement. read more

A great place to buy an automotive style battery, with terrific service, all at the best price I could find.

Zero Stars!!!!! Horrible Business! Keep your distance! Go purchase somewhere else!Learn from my mistake. I purchased a interstate battery here in Upland back in July 2019. The battery went dead Several times, in the following September instead of replacing it within their six month warranty they wanted to re-charge it and said it was fine. Pushing me outside of my warranty. (Thats there game for not replacing it) Came back again in January 2020 for the same problem and was told to buy a new battery!?! Yeah right!?! I'm buying a battery at retail I should expect it to last at least a year. Please be smart , purchase from somewhere else or not..... and see for yourself. Horrible customer service btw management. read more

Pricing is very fair. They're very nice and they attend all your needs. highly recommend if you're not looking at spending a bunch of money on a brand new battery I always purchased used I've always had pretty good luck at this store. read more

Website says sales and install. They offered to sell and let me use their tools to install. Empty service bays. Decide for yourself. I'm out. read more

This place is great! 2 times I've had above and beyond customer service from Steve. The first was the used car I bought about 6 months ago had an Interstate Battery. One morning it is dead as can be. I checked the date code and it was less than a year old. I went in there (probably with a little attitude) and Steve explained whoever put that battery in put in the wrong size for the car. He said if I paid the difference between the battery I had and the correct one for the car ($29 buck!) he'd swap them out. The second was when I was having battery problems with my Mustang. It had a battery in it from Pep Boys. I went into Montclair Pep Boys and manager Mark (a-hole) told me it wasn't the battery, I was having some kind of electrical issue with the car and he would have to charge me $90 an hour for his electrical specialist to figure it out. Wanting a second opinion I drove around the corner to Interstate and Steve put the battery on the tester and immediately showed the battery was not putting out the amps it should be. Gave me the paper printout and went to Pep Boys who immediately put a new battery in my car. Steve wasn't even making a sale and helped me out. read more

I live in DTLA and my brotherinlaw, who lives more inland, brought me a battery from here last year. Of course, when the battery had an issue, driving to Upland was going to be a pain. Angel recommended that I have the San Gabriel location check out the Date Code. Then, Rick was able to help me find the battery under my BIL's account and fax it over. Big thanks to Lauren(?) who helped me direct my calls. Great customer service here! read more

Great battery's for great prices, and good services to.evrytime I go it quick and easy.

Ok. So batteries are good. Customer service is good. Seriously though, they need to do something about the lobby. The restroom door opens into the customer counter area. Every time I walk in the place, it's as if I'm in a port a potty.. Get a fan, move the door to the shop area, something. Customers don't want to smell ass at a battery place. It's not like it was a one time thing. Several occasions. The batteries are top notch. Customer service good. I would recommend the place, just wait in the parking lot. read more

This place is a scam along with the entire Interstate Battery Organization. I suffer from congestive heart failure and just finished battling terminal cancer. My Interstate Battery went out 4 times this past month, so I decided to take it to this Interstate Battery store in Upland. The battery still has a few months on the warranty. They refuse to honor their warranty for one of their batteries. The said I had to leave my battery for a 24 hour charge before they would honor their warranty. Yet, 24 hours later the battery was not charged, and then Mark the manager stated "give me one hour more and I'll have your battery ready. How can he have my battery ready in 1 hour if their own policy states that they need to charge it for 24 hours. They bypass their warranty by implementing ridicules policies that only favor the company and not the consumer. At Interstate Batteries the CUSTOMER NEVER COMES FIRST! I will never do business with them again! They have already being sued and lost the case...I guess they will never learn until the public is made aware for their shady practices! If you get screwed by this company you may want to call the Gibbs Law Group, like I did this morning... They are the lawyers that won the case against these animals! A class action settlement has been reached in a class action lawsuit against Interstate Battery System of America, Inc. and Interstate Battery System International, Inc. (collectively "Interstate Battery" or "Defendants") pending in the United States District Court for the Northern District of California(styled Patricia Milano v. Interstate Battery System of America, Inc., , 10-CV-2125-CW), alleging, among other things, that Interstate Battery's warranty for Interstate Batteries, Nationwide, PowerVolt, and Quickstart brands did not comply with warranty laws and that Interstate Battery breached their warranty and violated consumer protection laws by sometimes miscalculating the price charged for Replacement Batteries, according to the Interstate Battery Pro-Rata Warranty class action settlement notice. The District Court Judge in the Interstate Battery Pro-Rata Warranty class action lawsuit reportedly decided that everyone who fits this description is a Settlement Class Member, unless otherwise excluded: read more

Having seen their t.v. commercials numerous times, I thought I would put them to the test and see if they had a replacement battery for my old Droid phone. First off, let me say that the staff here is really friendly and anxious to help. Turns out, they did not have my battery in stock, but they did say that there was longer-life battery available, so I went ahead and ordered it. It was $40, which I thought was a little steep, but I ordered it anyways. 10 days later it finally arrived. Much to my chagrin, my longer-life battery was about twice as thick as the original battery (which was not mentioned when I ordered it! Fortunately. there was a replacement battery covered designed to accommodate the distended battery, but now my phone looks like it has a baby bump! In retrospect, I probably would have gotten a better price and quicker delivery if I had ordered the battery from Amazon. Chalk this one up as a lesson learned. But it felt great supporting a local business. read more

Last July 8th, 2014 I purchased two batteries for my RV from this store. Yesterday one of the batteries went completely dead. I brought it in, was greeted by Karl who had it tested and found out it was totally drained. Before I could even speak a word and without any questions it was replaced!! I understand these batteries have a one year warranty on them, but yesterday was the 15th of July, 2015. A lot of dealers would try to nickel and dime you by pro-rating their product, not this place. Karl apologized and handed me a brand new battery without blinking an eye, that's what I call costumer service!! A friend recommended this store to me a year ago and I can see why. Friendly service people plus great costumer service equals repeat business. I am a loyal customer for life. read more

The guys working the counter here - Jes, TMH and the rest of the group standing around doing nothing - need to learn how to do their job and what it means to provide good customer service. Came to pickup a battery for my sedan the other day. After waiting 15 min to be helped, although there were NO other customers and like 3 Interstate employees standing around the register, the kid finally asks me the make a model of my car, never however did he ask if it was two or four door, but who cares about the details right. So he gives me the wrong battery, which I don't figure out until changing out my old battery and seeing a different power rating - my fault for thinking they actually know wtf they are doing. So I call the office and a young lady answers and looks up the car's make and model, and for the first time asks if "it's two or four door"...ahhh ha. Yes, it's a four door, so "he gave you the battery for a two door" you need a 24F for a four door. Sheeesh, so I remove the new battery and take it back to the same idiot at the front desk, who never apologized and showed zero concern. Instead he made me wait for another 15 mins. while he chatted with the other idiots working there about nonsense and then saunters in the back and brings me a battery that doesn't look like my old one, so now I ask "are you sure this is for my vehicle?" He murmurs some BS about it just looks different but will work fine. By this time I've already wasted an hour fooling around with this in the pouring rain and really just wanted to get my car working, so I quietly take the battery and leave. Well he screwed up again and gave me a 25M instead of 24F - in retrospect it's really my fault for trusting this idiot knew what he was doing at this point! The leads were on the opposite side and once I got it home I could immediately tell it was wrong, so I go back for a third time. Again he has no explanantion, no apology, I just wait for another 20 mins. while he figures it out. They should fire this guy immediately and save themselves the trouble of future screw ups cause there were several other cusotmers that had issues with this employee that day as well. For example when I first arrived he was on the phone getting bit*hed out by someone and started off by apologizing if his "voice sounded saky because I just got off a call with an upset customer"......well I can see it was well deserved, dummy. read more

Interstate batteries aren't what they used to be. Back in the day they were worth the extra money. Here is the trouble with Interstate: When your battery finally gives up the ghost it better be within normal business hours and you better be close to a dealer. If not you are SOL. I was finally forced to get out of the Interstate "exchange" cyclone and bought a new battery at Wal-Mart that has a better warranty and can be exchanged at any of the roughly 4000 locations nationwide. Another incentive is most Wal-Marts are open until midnight and some 24hrs. The service at this location is very good, but the juice is not worth the squeeze. read more

We have had an interstate battery in our SUV for about 2 years and then we had a problem. Battery would start. Was able to jump it and took it directly to Interstate in Upland. I was anxious if I would need to buy a new battery. Thankfully this store had my receipt on file. After finding out the battery had gone bad, without questions replaced it. I only had the standard warranty that came with the interstate battery purchase which is longer that a normal warranty. Within 30 minutes, my new battery (and new warranty) and I were on our way home. I appreciate the service at Interstate, and their reliable batteries. Anthony Ratkovic Euclid Chiropractic read more

STAY AWAY FROM THIS STORE! Where do I begin. I came in to get my battery replaced and was assisted, I say assisted and not helped because I received no help at all. When you first walk in you might as well walked into a dirty a**hole because that's what the lobby smells like. Cory came to assist me after a few minutes of watching the girl behind the glass play on her cell phone, don't work too hard now! This guy had absolutely no desire to assist me and I know he high as a kite, you can see it, but reluctantly he did. After finding out they couldn't install the battery on my car and about 15 minutes of being talked to like I was a child I was fed up. There's no genuine help here, and no customer service WHAT SO EVER. Can't believe the owner is even still in business. If that's how his employees are I don't even want to know what he's like. Giving them one star is a courtesy. read more

This is the place if you are in to quality and having things done right. I was impressed with the service I received for my fleet and am happy with my batteries thank you so much read more

Interstate All Battery Center of Upland, CA - Auto Parts & Supplies Near Me - Upland, California

I can't thank interstate batteries enough for going the extra mile not only to explain how important battery maintenance is for my motorcycle but for meeting me 45 minutes after they closed off the side of the road to bring me the battery because I was running late from work. You see they're closed Saturday and Sunday I went there this morning purchased the battery spent an hour with their team getting educated on there products and maintainer. They had an amazing sale on flashlights half off if anybody's ever use their flashlights they're very high-quality. More importantly I can't get over the fact that at 5:45 the gentleman met me in the parking lot on his way out to dinner with his family to deliver my battery to me. Five stars isn't enough!!! Great product great store amazing staff absolutely 100% recommend them! Thank you all very much. Absolutely brightened my day! read more

Great company to do business with. I went in with an issue with one of our fleet vehicles expecting to get taken to the cleaners. I was wrong. They did everything that they could to make the best of my situation. I was in a rush, pressed for time and it was hot out. They made me feel comfortable, well taken care of and were genuinely interested in what was best for my needs. I will be returning and I will be sending more customers their way! read more

GOOD: San B store on E St gave me a new battery ... I have bought many battery's from this location - people treated me fair ;-) BAD: I got a defective battery from Upland Store and had to drive down the mountain 3 times to get everything right .. ooooh welllll ;( but all in all - interstate tried to do a good job - nice people - they are ok to do business with for sure - I will again Captain D -lake arrowhead read more

The best batteries and the best service. Been doing business with them for over 4 years now and I have literally nothing but good things to say about them. Best pricing. read more

Came here in late 2014 to replace a battery that no longer held a charge. They tested the battery and told me "this battery is no longer made, we have a replacement battery but it will be at a cost of $96" (Even though it was still in warranty) I didn't know any better and paid the difference and went on my way. Fast forward to today: I took that same battery back as it no longer holds a charge. They checked the battery and went to their book and then told me the SAME THING!! AGAIN- Even though the battery was under warranty, the guy tells me "the recommended battery is now $96 plus tax and that's what your cost will be after we deduct the price difference of your defective battery" I told them "NO! This battery should be free as its fully under warranty" the employee proceeds to say to me "Oh, you want the same battery type that you brought in? Then there's no charge" WTF?! I've come to the conclusion that they tell you "your battery type is different and you need to pay out of pocket to upgrade to the new recommended battery" just to rip you off. Bottom line is: MAKE SURE YOU KNOW THE WARRANTY AND DONT LET THEM SCREW YOU OVER BY SAYING YOUR BATTERY IS NO LONGER MADE OR HAS BEEN REPLACED BY A DIFFERENT MODEL! read more

Great service. Had a battery issue and they took care it. Even though I had bought it at another shop. Ask for Kevin Castillo, good guy that won't steer you wrong. read more

Interstate battery sucks. My battery was only 43 months old out of a 85 month warranty and the guy at the upland distribution center wanted me to pay $75.00 bucks to replace it! Midas is an authorized dealer and they wouldn't even replace it. Beware there is NO WARRANTY FOR THE INTERSTATE BATTERY. It cheaper to go buy a brand new battery that's another brand that will actually last. read more

I spoke with Angel and she promised she would follow up with me when someone would be coming to my location and she never called me back. He finally showed up and wasn't very helpful. I called Angel to see how much it would be to replace my battery that had a warranty. She also mentioned that if I brought my car to them that they would replace the battery. Later she said they couldn't install the battery because the car was a foreign model. The cost to replace the battery with a warranty was more than Batteries +Bulbs and AAA. No thank you Interstate. read more

Wow! Such good customer service! I walked in, was helped so fast even though they were super busy and at the same time shooting a commercial. They offer you water while you wait and the wait isn't long before they figure out what's wrong with your battery and eat you right back on the road. Would recommend this place to everyone! read more

Interstate was one of the best Company to deal with, you drove your car in and they would replace your battery. Now all they are interested is selling you a battery I will never used them again. I am at Walmart as I write this. read more

Steve is the Man, He always take the time to help us with the unique projects we work on at our shop. He is extremely knowledgeable and very patient with our weird requests. Thank you everyone at interstate battery upland ! read more

Overall great experience. I bought a used battery about 4-5 years ago and it lasted to this day. For a used battery I'd say that's pretty darn good. Also bought another used battery today for a different vehicle and so far so good. Good service. Not to mention as I left I got one of their trucks rear bumper to rear bumper and the guy was cool no damage and yea I was embarrassed.. read more

I would definite take all of my cars, friends cars here! Their sale team is amazing, knowledgeable, courteous and most importantly fast! I took my car to Sears earlier and it took about a good 40 minute just to do a battery test by the receptionist / adviser person non the less. Here their Tech did a check and give me a print out showing me exactly what I need to know. Also, thought I didn't use this, they do have a battery loner program as well. And also while they where changing my battery, the linked a direct power up to my car OBD2 so I don't have to re-enter in any settings or radio code. I am a big fan of fast and great service and this is the place to go for car battery! read more