Team was very proamd attentive,…read more Location clean, welcoming and not to far from home. Process was fast.

We love how you can access this storage unit through the app. The garage, the unit, everything is…read moreelectronic. The hours are great and the people are super friendly. Matt is always so nice to work with!

I had more luck with the other manager, who was able to help a little bit. So instead of a 65%…read moreincrease I had to settle for a 37% increase which is still pretty high but definitely better.

The Manager Ennio Santos will auction off your property if your a day late or a dollar short on…read moreyour storage fee. I had my stuff there when it was Men that Move before StoreQuest bought it and the fee increased from $89 to $158. DO NOT STORE HERE!!!!!!!!!!!

The front door entrance has a driveway behind it that is too narrow for most moving vans to park…read morevertically. There is no drive-up access with an entrance that you can back your moving van into. The Holbrook location has one, but that is too far from where I live. There is no garage-like unit that you can directly drive your vehicle into. The Bethpage location has one, so I should have gone there. Other than that, the Plainview location is well lit and clean, and the staff is professional and friendly.

Place is always clean and everything in perfect working order....always looks brand new. Mike runs…read morea tight ship and always friendly.

I must truly say - THIS COMPANY IS BEYOND LUCKY TO HAVE SUCH A DEDICATED HARD WORKER…read more THE Girl is here 24/7. I can't possibly even fathom that she even has a life outside of her work. SHE NEVER LEFT DURING COVID or ANY PANDEMIC - INSTEAD SHE RISKED IT ALL AND worked as an essential worker throughout THE ENTIRELY OF EVERY pandemic. She's a master team player. Sick or not, she's always there - and if she's not the site will be shutdown. She manages over 1000+ units - the building is huge as it's three parts. Not only has she managed to maintain the grounds , the facility ect... alone. She has also set very high standards for her facility as it's beautiful , clean , and all good vibes. As for customer service- TOP NOTCH 10 Stars if possible. She'll most definitely leave you with a huge smile on your face. She is an ABSOLUTE assist to your company. The point of this review is VALUE your customer feedback, so as a Fortune 500 company.... I personally would recognize her for being such a hard worker, team player and better yet the ONLY steady face I have seen with this company. Thank you Danielle for all your extremely hard work , passion , compassion , kindness and dedication for the past 10 years to this company. YOU ARE WHAT MAKES THIS LOCATION GREAT! YOU ARE WHAT MAKES THIS COMPANY RUN SMOOTHLY ( AT Melville ) ! It has and always will be a pleasure ! Thank you again Danielle !!!!!

I had a really frustrating experience with Public Storage in Melville, despite initially having a…read moregreat impression. I visited the facility in person and thought it was clean, well-maintained, and exactly what I was looking for in a 10x10 climate-controlled unit. I was ready to move forward. Before booking, I called customer service on April 5 to confirm whether I could reserve a unit in advance for a May 13 move-in date. The representative told me to go ahead and make a reservation online using any start date, then call back and they would adjust it to May 13. I followed those instructions and paid the $30 admin fee (which, notably, could only be paid by linking a bank account--not a credit card). When I called back, a different representative told me that what I had been told was incorrect and that they could not change the start date. We asked to speak to a manager, who said they would process a refund. However, I never received anything in writing confirming the refund, and the money was never returned. Since the payment wasn't made by credit card, I also had no way to dispute the charge. This lack of consistency, accountability, and follow-through completely changed my experience. What started as a positive impression ended with me losing money and deciding to go with a different storage company. I would strongly recommend getting everything in writing before paying anything, especially since their customer service representatives seem to give conflicting information.

Very pleased with the customer service offered by Chris & Ramses. And I thought there current deal…read morewas more than fair!

All of the staff at this location even including the people who clean the floors have been very…read moreaccomodating to me and have always greeted me with a smile. If I ever have a question or concern theyve always helped me. I even enjoy the music that plays as i walk to my unit. Thank you for the unbeleivable service!

Jonathan is so helpful and kind. He answered all of my questions with ease. The facility is super…read moreclean and organized as well.

From the owner: Store your belongings at Extra Space Storage on 65 W John St in Hicksville, NY today. Our large…read moreselection of storage units, climate controlled units, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, commercial tenants, Wifi available, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

I had an easy peasy rental experience. I would strongly recommend their online reservation booking…read moreapp!

Been with Bethpage public storage over three years. The location is convenient, very secure and…read morewhen i lost my keys, Dawn helped me through the process and was friendly. I recently had an issue with a missing payment, and Abu, took care of it while I was on the phone quickly and made sure I had no further concerns. I value the prace of mind it brings to my belongings

Hard to imagine a more successful moving experience. My move from upper Manhattan to southern…read morePutnam County this weekend was nearly perfect. Fantastic crew of 4 led by the highly capable Matthias was prompt, diligent and professional. They handled everything with aplomb and style. Not a small move by any stretch, and with a number of big items (King Mattress, oversize wood mirror and some furniture) - everything was packed and unpacked with care. One of the best business experiences I've had in a long while. Highly recommended...

This was my first time hiring movers and J & G Moving exceeded my expectations! The move went so…read moresmoothly that I highly recommend them. I price-compared a ton of NYC moving companies and J & G gave me a competitive moving quote. Additionally, the building I was moving into required a certificate of insurance (COI) and J & G was able to offer it for me for free. A lot of other companies charge for this. Before moving, I communicated with them via email and they always responded promptly and were very clear about what their moving package included. The day of the move, they called and asked if it was okay if they came an hour early. They were very communicative with me during the whole move. The lead guy (forgot his name!) assessed how many things I had and then discussed with the other 2 men on how to efficiently approach the move. The 3 men were over 6' tall and strong, and they were able to finish my whole move in a little more than 1 hr! I did not have anything that was easily breakable but the men treated my things with care. They provided blanket and shrink wrapping for all of my furniture. Everything was loaded up into their truck very quickly. These guys wasted no time. When I arrived at my new apartment building, they had already started unloading my things. I had my boxes labeled with what was inside (i.e., kitchen supplies, shoes, jackets) and they actually placed each box in the corresponding room. Best of all, there were no hidden fees. They ended up not charging me a processing fee that was included in the quote and gave me $40 off my quoted price. The movers were so friendly, communicative and professional, I will definitely be using J & G Moving again! I also wanted to note that on the day of my move, the street I was moving from was blocked due to construction. J & G movers did not complain or make any mention of that until I had stepped outside of my apartment building and noticed it. These guys provide excellent customer service and I was very impressed by them.

Alex is an amazing Manager. He shows care for customers and helps in any way he can. Victor is the…read morenicest guy and did a great job helping my daughter and myself. This facility is always so clean and you always feel safe whenever you go. The temperature in here is perfect and I honestly can not think of one negative thing here :)