Amazing rental company! Very helpful and friendly staff! Loved our rental boat this past summer and…read moreplan to use them again next summer when we go up to Cascade!

I love local companies. I am a huge supporter of local business. I am strongly against bashing…read morebusinesses in a small community. I preface this review with that because I want you to understand the magnitude of this negative review. As an Elite Yelper you can see that I pride myself in writing solid and truthful comments. I have NEVER written a bad review of a local company until now. I feel that my experience with this company was so horrifying that I need to protect my family and friends. I called several McCall boat rental companies to reserve a pontoon for Saturday, August 1st. I received friendly service from all but no availability. My cousin had a desire to jump off the cliffs and he wanted to go out on the Payette instead of Cascade. Upon the McCall places being booked I began to call Donnelly / Cascade. I reached Cascade Marina and my conversation was we wanted a pontoon that we could drive to McCall. Upon arriving I was shocked because it was much cheaper then the price I had seen on the website ($599) and quoted over the phone. I had planned $600+ $40 plus tax. I was planning over $700 and was shocked at $441. I quickly got over my shock when I was made aware we were not receiving a pontoon. The staff immediately recognized my disappointment regarding the condition of the boat. They began to quickly offer anything positive they could to conversation including trying to find common ground with mutual friends. We arrived at Payette later than anticipated. They were 10-15 minutes late to start the morning and the loading process took 30-45 minutes. We left there just after 10. We stopped at home on our way loaded swimsuits, waters, etc... and got to the Marina in McCall around 12:30 PM. Upon getting on the boat it was quite discouraging all the items that were broken and our in grave disrepair. The radio didn't work, the table was broken and difficulty adjusting, stains on the carpet, the tube had a little rip in it, etc... It was clear that we had been given an alternative to the pontoon that I had seen in the photos on the website. We made a little loop around And went to shore for a light lunch. We then went back out and a member of our party went to retrieve an item from the "dry storage" and it was filling rather quickly with water. We retrieved items and attempted To locate the problem. A member of the party, a chief in the United States Navy, got into the water and attempted to see if all the right plugs were in place, etc... The boat was taking on water pretty quickly and it was clear the bilge pump was not working. We returned to the closest beach (North Beach) and called the rental company. Our first call was at 1:45 P.M. after 1 little loop around part of Payette. I had family in town from all over, for one weekend. ... This is where the story gets good. We recognize our boat is sinking. We have come to shore to not fix the situation, but rather do we all did not drone in the middle of Payette Lake. Instead of saying, "I am so sorry, we will be there right away", we received a "ughhh??? We will call you right back." Finally, after sitting on the shore next to the sinking boat for OVER 5 hours, their 18 year old son and his buddy show up. The first question he asked is if we hit any rocks? We hadn't had time to hit any rocks. On the phone with his father he also says there is not damage to the boat and he had walked the perimeter. As if this were our fault???? He then returns our party of 4, the 4 that had been stuck there waiting with the sinking boat, we return to the Marina. Upon loading up the son says, "I don't know why we rent that boat. It belongs to someone else and we like rent it for them. We always have problems with it." Not only do I recommend a different rental company, I would avoid doing business with this company all together. Their service sunk to an all time low, like literally SUNK.

Fixed a small boat trailer here and they were very fair and helpful. Talked me through stuff. Open…read moreon the weekend and didn't charge a lot.

DO NOT GO HERE!!! If I could give negative stars I would. We paid a lot of money to have our…read morepontoon boat wrapped to protect it from the elements. No problem in prior years with the prior owners. This year big holes occurred and Patriot won't return any of our calls. Great way to do business.

My husband and I came to Idaho to visit my in laws. We have never been to Idaho so we packed our…read moreschedule with adventures. While trailing on an ATV in Cascade, we lost my father in law's fishing bag filled with priceless items. We drove to Kuna and realized it was gone, and this was right before memorial weekend. I joined Cascade Idaho group and got accepted. I posted about his bag and someone named Sharon picked it up. Michael Powell, retired law enforcement, and family business owner of the Valley Bait and Tackle Shop reached out to me to make a plan to get it back to us. Sharon dropped it off Thursday and Michael drove it down to us Friday morning to Horshoe Bend. He wanted to make sure it was in the right hands. He even gave my father in law a shirt from the shop. This bag was very special to the family as he had items from his father and items from when his son was a child. Michael deserves business at his shop. He showed his kind heartedness and determination to give us the bag back. Thank you Michael, we will be in your shop soon.

Excellent service! My Brothers and I came up to Cascade from Utah to try and catch some jumbo…read moreperch. We had never been there before. We stopped in the shop and were met by the friendliest people you can imagine. They set us up, told us the latest fishing report and even sent us where to go. We found the jumbos and had an awesome trip. Thanks again for the help and hospitality to some out of towners. We will be back next February.

Wife and I were in the area for the 2014 North Fork Championships. We stopped by the shop and were…read morevery impressed. They stock a ton of top brands and have a lot of high end stuff in stock. I took a Burn 3 out for a demo ($25/day rental) and the staff were all really helpful and courteous, even letting us store one of our boats there for the day. Head over to Alpenglow (another nice shop) if you want a Jackson Kayak (my brand of choice), but come here for Pyranha, Dagger, and Liquid Logic. They also have a large selection of SUPs and inflatables. Highly recommended!

I was given a refund of the difference between the price listed and the price charged. Start to…read morefinish it took 4 days but they made it "right"

We arrived extremely early, but so glad we did. Right after we arrived the traffic began to back up…read moredue to an accident up the road. It did give us time to walk around and see the grounds. They have really clean bathrooms, nice covered sitting areas with tables and chairs and some with picnic tables, a changing room, a nice little giift area and cafe. The staff were all very friendly and welcoming to us. We were able to get a breakfast burrito (which was delicious) and just take in the beauty of the river. Once the traffic got moving, we loaded onto our bus with Owen, our driver, and Anna our guide. These two really made us feel welcome and we just knew we were going to have a great day. It was just my husband and I and another couple, Chuck and Marcia who were super friendly and it was great getting to know them throughout our day. Anna was simply a firecracker, so full of energy and positivity and funny too, that we were having a great day, just on the drive up to Cabarton Road. After our safety drill we were off. The scenery was absolutely gorgeous and we had time to take it all in and just float on down the Payette in between the "rapid" times. When we came to the rapids, they were GREAT Category 2 and 3s and we had so much fun. Anna then pulled out for lunch and put out this great spread of food, carrots with humus (that was oh soooo god I wish they sold it), crackers with cream cheese and salsa, pasta salad, apples and oranges slices, sandwich fixins and then cookies for desert. They even had a gluten-free brownie and glute-free bread fir ne which were both terrific. Anna's guide skills are wonderful and on top of that having to entertain us, abd fix us lunch, really demonstrates what a terrific work ethic she has and she does so with passion and a great attitude. It was a full day and we were exhausted at the end, but we had such a great time and can't thank Anna and Owen enough for making sure we had a great time and came home with such wonderful memories of this day. We are already looking forward to next season and coming back to do this same run again. After going through one other place when we did our first rafting excursion, we will definitely be coming back to THIS one from now on, and I highly recommend this company.

My family loved this experience so much! The raft guide was excellent with the adults as well as…read morethe children. The river was an amazing experience. Great for families. We will be back!

Hands down, two of the best trips of my life have been on these Idaho rivers with Greg and the…read moreCanyons Guides on the Main Salmon and Middlefork! The food was amazing and almost endless. The whole experience is beyond imagination if you've never been. Absolutely epic.

Our experience with Canyons was simply incredible. Being on the Middle Fork was the perfect way to…read moredisconnect from everyday life and reconnect with our beautiful world. The river is inspiring. Canyons really took care of us. We were super comfortable both on the river and camping. The staff was so professional, fun and accommodating. We were blown away by the food options everyday! The vibe was magical. I hope to come back with my whole family, as I know it would be a bonding experience for my niece, nephew and daughter. I also really loved that you can "choose your own adventure" each day. If you want an exciting, big splashy, adrenaline rush, you can go for it. If you would rather chill and keep your river experience mellow, you can do that too. Canyons exceeded my expectations on all fronts.

Took the family out for a day trip, caught fish, had a good lunch, amazing views. Good times had by…read moreall! Montana is amazing. CGA Outfitters rocks.

From the owner: CGA Outfitters offers fly fishing beautiful Montana for all species of fish that Western Montana…read morehas to offer on rivers, lake, and reservoirs in rafts, drift boats and motor boats.