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    Interior Define

    2.7 (3 reviews)
    Closed 11:00 am - 7:00 pm

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    1 month ago

    Well, I received part of my order. Still waiting on the ottomans. While I don't like the situation, the customer service was helpful.

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    6 months ago

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    4 years ago

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    Herat Oriental Rugs - 1/31/21 "look at those palm trees...Damn!  Do you know what that means?"

    Herat Oriental Rugs

    (2 reviews)

    This past Thursday as I was driving my Limousine  Bus, I saw a new sign on a mom and pop store. The…read moresign indicated that the store is going to close.    There are a number of places in the Vienna Virginia that a closing down. A number of the mom and pop stores are greatly feeling the burn. The Coronavirus Outbreak could be a serious reason this store in Vienna is closing after...I have no idea how many years this place has been around.   One of the owners (who's name might be Joseph) said the rugs are all hand made. These are not cheap rugs. Just like the Joker's suits.   One of the paintings I saw was $5000 dallors.  This is to high for me, but I could picture this photo in my house for a day.   I would rather have the four famous rock group members who don't  play or sing music on my wall.  If your wondering who that is, think Mount Rushmore. Still if I ever need a rug, I might keep a place like this in mind...maybe.  Still, Joseph is a cool dude.

    We wandered in here after being at the antique shop next door. The employee (owner?) was incredibly…read morenice and knowledgeable. The selection is absolutely massive and from what I could tell the quality is great. There are stacks of rugs in every size imaginable 50-100 deep, and yet when we got halfway through one of the piles and remarked that this rug might work, he knew the country of origin and history of the rug. Seriously impressive when there are probably THOUSANDS of rugs in here. While the quality of the rugs looked great, the prices weren't as low as I'd have hoped for the "75% off" advertised in the window. Most pieces don't have prices listed on them so there's no way to compare the original price with the discount. For a 9x12 rug he didn't mention any under $3,000... while the rugs seemed of good quality, I'm not convinced the original price was $12,000 for wool rugs. I was frankly hoping the price would be half of what was quoted. I'll still give them 5 stars because if you can afford it, the quality does seem good and staff super nice. He even urged us to take it home for a couple of days and then just pay him if we liked it. Clearly wants to ensure all parties are happy.

    Hadeed Carpet - Hadeed Original Invoice and then Hadeed over write it and asked me to deposit another $464/- for cleaning of only 2 rugs.

    Hadeed Carpet

    (9 reviews)

    I recently hired Hades Carpet to clean my rug, and I am utterly disappointed with the service I…read morereceived. The experience was nothing short of a complete failure, and I feel compelled to share my frustration to help others make informed decisions. First, I entrusted my valuable rug to this people with the expectation that their professional cleaning service would restore it to its former glory. They called to upsell a more deeper cleaning?? and said that the stain was 90% removed, however they can removed it completely for $380 more, I said no because I explained the situation and they said they will take care of it. Nevertheless , when I received my rug back, it looked no different than when I dropped it off. In fact, I'd go as far as to say it was dirtier after their supposed cleaning. they Scheduled the pick up and came after that time agreed, a neighbor caused an stain that I thought it was their dog, but they said it was their drink!! who knows, I have left the rug outside my office for them to pick it up, but I called first to let them know what happened and they said they will take care of it, they did not!!. To make matters worse, the customer service was atrocious. When I reached out to express my dissatisfaction, they were dismissive and unresponsive of my complain even though I sent a before and after picture. It's clear that they do not value their customers' concerns or take responsibility for their subpar work. I also noticed a lack of attention to detail in their handling of my rug. It was returned in a hasty, crumpled state, which is inexcusable for a professional cleaning service. In summary, my experience with Hadeed Carpet was a complete letdown. Their inability to deliver on their promises, coupled with their dismissive customer service and lack of professionalism, leaves me with no choice but to advise against using their services. Save your time and money and look elsewhere for a rug cleaning service that actually delivers on their claims.

    Watch for the bait and switch. My wife spoke over the phone and got a quote for an orientalist 4 x…read more6 rug. When she took it in they raised the price. Refused to honor the phone quote, She walked out very angry.

    Interior Define - furniture - Updated May 2026

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