Since moving here in 2007, we have looked for a reliable and trustworthy expert in handwoven rugs…read moreand have finally found just that in Faisal. We have rugs from China, Afghanistan, Pakistan, and Iran, all made with different materials and techniques. Faisal was knowledgeable about all of the differences and was able to provide some valuable information about our rugs. He and his crew washed six rugs and made repairs to two of them. (And on his recommendation, we have stopped using our robot vacuums that caused the damage ). We could not be happier with the final results. Our rugs are bright and smell fresh and clean.

Faisal and his company are knowledgeable experts. Generations of trading, repairing and cleaning…read moreexperience.

I recently hired Hades Carpet to clean my rug, and I am utterly disappointed with the service I…read morereceived. The experience was nothing short of a complete failure, and I feel compelled to share my frustration to help others make informed decisions. First, I entrusted my valuable rug to this people with the expectation that their professional cleaning service would restore it to its former glory. They called to upsell a more deeper cleaning?? and said that the stain was 90% removed, however they can removed it completely for $380 more, I said no because I explained the situation and they said they will take care of it. Nevertheless , when I received my rug back, it looked no different than when I dropped it off. In fact, I'd go as far as to say it was dirtier after their supposed cleaning. they Scheduled the pick up and came after that time agreed, a neighbor caused an stain that I thought it was their dog, but they said it was their drink!! who knows, I have left the rug outside my office for them to pick it up, but I called first to let them know what happened and they said they will take care of it, they did not!!. To make matters worse, the customer service was atrocious. When I reached out to express my dissatisfaction, they were dismissive and unresponsive of my complain even though I sent a before and after picture. It's clear that they do not value their customers' concerns or take responsibility for their subpar work. I also noticed a lack of attention to detail in their handling of my rug. It was returned in a hasty, crumpled state, which is inexcusable for a professional cleaning service. In summary, my experience with Hadeed Carpet was a complete letdown. Their inability to deliver on their promises, coupled with their dismissive customer service and lack of professionalism, leaves me with no choice but to advise against using their services. Save your time and money and look elsewhere for a rug cleaning service that actually delivers on their claims.

Watch for the bait and switch. My wife spoke over the phone and got a quote for an orientalist 4 x…read more6 rug. When she took it in they raised the price. Refused to honor the phone quote, She walked out very angry.

Take 3-7k in carpets, add dog, and shake. My dog managed to hit every carpet in my house with some…read moresort of glorious Pollack explosion over the first few months of my move in. Not only did the brothers save the carpets the price was beyond reasonable (100 or less) and the quality was perfection. One carpet was hand dyed, so the red ran into the white creating a pink mess. After deep sobs and a momentary flash of a shelter drive-by. I hugged the dog and went to the brothers. They cleaned and returned the white to white. All was right with the world.

Wonderful shop with great service. So happy they're in North Arlington, very convenient (for me)…read morelocation at corner of Glebe and Langston. Needed rug cleaned and they charged a reasonable price and since I needed a rug pad, bought a custom one cut for my rug. Rug looks great and pad is very squishy and thick. Very knowledgeable and friendly service, thank you Paul!

The owner provided wonderful service. All of the rugs were beautifully handmade! I cannot recommend…read moreanywhere better!!!

I just used this company for repair of a rug we love. He did a Terrific job!! Would not hesitate to…read moreuse his company again for cleaning and repair!

I called Domimex to ask about cleaning and repairing a beautiful 10x14 rug in our bedroom that had…read moreseen better days and was so impressed with Juan and team's prompt, professional communication from start to finish. We settled on a fair price after I shared some photos of the area needing repair and were impressed by their honesty, great pickup and drop off experience, and their clear commitment to ensuring we were ultimately satisfied with the end result.

RUGS!!!...RUGS!!!....RUGS!!! FROM AROUND THE WORLD!…read more (Yes, this is the "secret" place people had been raving about. It was recommended by a top DC/Inter. designer.) When goes to rugs, from the modern to the traditional, from the lower to the higher end, we all want to find a place where not only offer a variety of them, but offer the following; *Knowledgeable service - when goes to rugs, Fernando is the subject matter expert in the Nation's Capital and surrounding areas. Not only he knows about them but the history behind them and what I can do to keep them amazing. *Attention to detail, *Rug repair, *Rug resizing, *Rug cleaning, *Custom cut rug pad, *Pick-up and delivery (within area limits/ restrictions). **Last but not least.. Confidentiality- they keep the list of their clients confidential, private. This is a all around, inclusive service. Love it!! *ON TOP-- Accessories- a variety of one of the kind and unique to complement any design. Yes, I bought few :). First Impressions: - Easy to find - Parking - Wheelchairs accessible \0/ In general: -Their rugs selection is problably some of the best I ever seen. -Their vintage items are in excellent conditon. -Good mid-century, Asian, art, and modern pieces. -Excellent for a QUALITY and budget conscious person. -Prices are on point. Tips: -If you are interested in anything, let Fernando know ( 5712697459) asap, before someone call and snatch it from you. Follow by email (domimexrugs@gmail.com) . -Since I been using them for some time, what Fernando said...goes. No reason for me to question. He wants what is best for the costumer, and it shows. Disclosure: -This is my first review after multiple times using their establishment. -I want to be sure my experience wasn't a one time and I was ready to share this "secret" place with all of you. #rugs #antiquerugs #antiques #rugscleaning #rugsrepair #accessories

We bought two rugs from Mr. Parvizian last May. We were away for the summer, and when we came home…read morein the fall, we set them up for the first time. They looked beautiful and were perfect in our living and dining rooms. But it didn't take long for our puppy to spit up (twice!) on the beautiful new living room rug. I tried to deal with the stains myself, thinking since they were just clear "water," not actual vomit, it would be easy to blot them out. Silly me. (I later learned that puppy spit-up has acid bile in it, which eats away at wool if not promptly and properly treated.) The stains were still there the next day, so I turned to the internet and, alas, followed the instructions from several of my go-to reliable sourced sites for such issues--I mean places like Consumer Reports and Good Housekeeping, not just random DIY posters. Anyway, after applying a paste of baking soda and Dawn (benign, right? wrong, wrong, wrong!), things went from bad to worse. The stains were now huge and they were BROWN. In short, my beautiful blue and white rug was pretty well ruined. In despair, I did what I should have done in the first place--I called Mr. Parvizian. I explained what had happened, and he came out to the house after work a couple of nights later to have a look at the rug. Even though this was clearly user error (he kept scratching his head at "baking soda") he and his helper simply loaded the rug up and took it away, telling me he would see what he could do. A few days later, he called to say the rug was ready, cautioning us that it was "better," but not perfect. My husband and I drove to the shop to see what, if any, improvement had been made. The rug was laid out on the shop floor, waiting for our inspection when we arrived. It looked amazing! The spots had not only disappeared, but the entire carpet had been cleaned, and the stains were undetectable! So this sad story with the happy ending has a few takeways: -Do not, under any circumstances, try to clean your own rug if you don't know what you're doing, no matter what the internet tells you!! Baking soda is not an appropriate solvent for cleaning wool rugs! Puppy spit-up is very damaging to wool! -Go to Parvizian Rugs, not only for purchasing a beautiful, well-priced rug, but for the amazing and caring service. It was truly above and beyond, because this whole sorry episode was my fault--and really, Mr. P. was not obligated to do anything for me in the situation. He took it upon himself to take responsibility and to remedy this because he wanted a happy customer. That's pretty exceptional in this day and age. Thank you, Mr. P!

This is about carpet cleaning. I should have trusted my instincts and left when I saw a rug being…read morecleaned on the sidewalk. I also smelled bleach which Mr. Parvizian denies using for fringe cleaning. The next clue was the condescending way Mr. Parvizian treated me when I brought my machine-made rug into the establishment to be cleaned. He told me my rug was not worth the price of cleaning. About a month after cleaning the fringe started to disintegrate. The response from Mr. Parvizian was that machine-made rugs have synthetic fringe and they are not responsible. The fringe is cotton, we had it replaced 12 years ago after a vacuum cleaner mishap. Then he stated that the rug was stained, which it was not, we do not have animals and our children have been out of the house for over 20 years. The last communication was that I signed the contract that in a roundabout way says they are not responsible for any damage to rugs being cleaned.

We have had our oriental rugs clean previously and were not happy with how they were cleaned. When…read moreI called David he assured me that they would be cleaned with cold water and shampoo. He took our Persian rug and it looks beautiful and he placed it where we wanted it to be. We will use him again. Highly recommend him.

5 start customer service from this small business. The owner was very personable and assisted us…read morewith his knowledge and experience in purchase the right carpet for our new living room furniture. We provided him with a picture of the room and furniture that needed a new area rug and he provided excellent options that would complement the room. This business also provides carpet cleaning services for your delegate hand woven rugs as well as all other types of rugs. I highly recommend this business and will be returning for any future new rug puchases.

I bought a beautiful unique carpet runner for my kitchen. They have a huge variety of carpet…read moredesigns and the most competitive prices I've seen of the authentic good carpet stores.

i have been working with Hossein and his family for over 20 years. They are the best source for…read morehandmade rugs. They can find anything you need. We even had them cut some handmade rugs to fit a new home and they did an amazing job!

Bottom Line: A beautiful store full of transitional home décor and furniture…read more I've been shopping Ballard Design via their catalog for a long time but it's rare that I get to visit a store. The store is even more beautiful and inspirational than the catalog. It was nice to be able to see the quality of items and feel different textiles like the outdoor curtains and bath towels. I also find a lot their furniture, like their office collection, to be very functional. I would describe the overall feel of Ballard Designs items as comfortable but more glitzy and glam than Pottery Barn. I'm sorry to read all of the negative reviews on Yelp - they definitely make me think twice about ordering custom furniture from Ballard.

I ordered a vanity stool last June. Received it damaged in Oct and was told it would come in Dec. I…read morecall in Dec and they forgot to reorder it. Now it's reordered with no fabric so it's wrong! The craziest part is they are telling me it's a custom order so they can't credit me until they hear from the manufacturer. But remember it's now a plain stool with no fabric so it will be returned anyway! Unbelievable ! About 40 hours on the phone and numerous " product specialist" they offer me a $100 discount once it ships! But it's not evenThe right stool! Never again!