Outstanding service, above and beyond, during this difficult time. My husband took in our defunct…read morepond pump yesterday and a fabulous technician took it apart, put it back together, said it was now working (which it is!) - all at no charge. And he just asked for a thank-you on social media. So here it is: THANK YOU!! (p.s. He also gave us a free bottle of bleach water to wipe things down. Bravo, Van Isle!)

From the owner: Van Isle Water Services Ltd. is a Canadian‑owned and operated distributor and retailer specializing…read morein water movement and treatment solutions. Founded in 1972 in Victoria, British Columbia, the company supports customers across Canada from three locations in B.C., combining deep product expertise with a large, readily available inventory to keep water systems running reliably. The company's core offering spans water pumps and related equipment for aquaculture, commercial and residential swimming pools and hot tubs, fish ponds, fountains, water gardens, lake and lagoon management, irrigation, water treatment, sump and septic, rainwater harvesting, groundwater management, and well water systems. Customers can also access in‑store pool, spa, and hot tub water testing and quality analysis, backed by knowledgeable staff guidance.

My well water system was noisy and bathtubs were filling up with orange streaks - iron deposits…read more Lance came out and walked me through the process, starting at the well. Lance does not need much prompting, he will talk your ear off about water treatment. Turns out we have a good pump, a good pressure vessel, but an inadequate pre-filter. Lance explained that a higher capacity pre-filter was needed to clean up the system. He quoted a price and I said "OK." Dan came out the next week and did the install in about 2 hours. The system puked up iron for a few days, then leveled off. Just like Lance said it would. The noise is gone and the water runs clear. Next I'm going to have them install a filter under the kitchen sink so we can get rid of the water cooler in the corner.

Didn't resolve 'stinky water' issue after $4000 and 2 years of 'discovery'. Then the owner…read more'dropped me' by way of a huge service charge ($240 vs industry standard of $70-90). The company promised a customized remedy but, really, it was purely generic: pre-filer, salt softeneer, post-filter.

Prompt, courteous, professional. I had a water main leak on the property that needed prompt…read moreattention. I had great communication with the office who scheduled a crew on short notice. The guys even called to let us know they were on the way. The repair was done in less than an hour. It turned out to be a minor job but I will keep them on file for any future work. I really appreciate the communication and courtesy on all fronts.

Exceptional service. We've had Integrity Pumps service our well water system for over 20 years,…read morethey do a great job. 5* professionalism, highly recommended

Matt and his helper did an excellent job replacing our older well pump today. They evaluated our…read morecurrent electrical system, made some necessary modifications and replaced the pump. They were knowledgeable, courteous and extremely helpful. We'll definitely use them again in the future, should the need arise. Thanks for the Great Service!

The same day I called 6 businesses, only A Plus answered, one called back, and only A Plus actually…read moretalked to me about our issue even though they had a very full schedule for the day. Some time opened up, and Matt followed up and had someone out same day. No pushy sales gimmicks and they very patiently explained their findings and recommendations. For the service level (phenomenal) and time spent on our property, the price was very reasonable. Thanks to A Plus, our ducks were able to swim the same day our water pressure plummeted and the rest of our animals (human and otherwise) were pretty happy too

Called in this company after a very bad experience with another company. Tech was called in same…read moreday - he was very thorough and knowledgeable. He told us exactly what was going wrong from our well, to our cistern and jet-pump. He was able to rectify the issues and get us water immediately. I am only sorry we didn't call BC Aquifer first. Hank and his service tech we great to deal with. Highly recommend this company.

From the owner: Water Treatment, Pumps, Well Testing, Irrigation…read more Water experts

Crystal Springs saw my review and told me to contact them via email. I did and big surprise - no…read moreone showed up; no one called and all the empty bottles and dispenser still sits on our front porch. I have asked them if I can bring all this to THEIR facility, but predictably there is no response.

There is a serious disconnect between the website and the local distributor and nobody cares. You…read moreorder 4 bottles of spring water and they deliver 8 bottles of purified water. When you call in you talk to someone in another country who is powerless to help you despite assurances. I've been sent hundreds of dollars of the incorrect water that I did not order so now I am being charged late fees and also have dozens of empty bottles at my house because they continually drop more water than I ordered. It's an endless loop. So now I'm receiving late fees every month and threats of collections because they can't actually provide the service they supposedly provide. Look elsewhere for water. Complete waste of time. I'm now installing a water purifier at my home so I don't have to deal with them. Just to be clear, they operate under Primo Brands and www.water.com.

This is a Family business - what a good American family business used to be…read more Our family appreciates your expertise, BS-free assessment, and reasonable prices. We are your customers for life and will recommend your services to our neighbors and friends. This is how a business becomes successful. Keep up good work. We highly recommend Mr Bill & his son

Could not have asked for more. They came out within two…read morehours, after I called to report no water. Troubleshooted several problems and had all needed replacements, including putting a new pump in well. Very nice father and son, honest, local and great to work with. Highest recommendation.

Good service and high quality parts. Appreciate the honesty as well. Have been working with and…read morerecommending filterco for more than a decade.

From the owner: The experts at Filterco Water Treatment Ltd are dedicated to resolving all your water treatment…read moreproblems in a timely and cost effective manner. Our goal is your satisfaction.

This is the 3rd time I've had a whole house softener and filter installed in my home (3 separate…read morehomes, each with a private well). My wife and I really enjoy the feel of softened water in the shower, and the fact that our white clothes stay white. I sometimes hear of others who don't like the taste of softened water. With our first softener (1999-2005), we noticed a little something about the taste of our softened water, but in the 2nd and now this 3rd new one we only notice that the water is as good as any bottled water, with no unusual flavors or after taste. We bought our current home just over a year ago and did a complete remodel. After moving in we immediately noticed that our well water was staining and scaling up all our new bathroom and kitchen fixtures, as well as staining our white clothing. I searched the internet, read reviews, and decided to reach out to Pure Water Northwest. Their rep came to my home a few days later and was very interested in hearing my concerns and clearly discussed options and recommendations to get our water satisfactorily conditioned. There are many softeners available online and in the big home stores for much cheaper than what PWNW offers. Since I have a fair amount of experience with water softeners and know how to do basic plumbing, I was about to "DIY" this job and save some money, but after reviewing all the literature and considering warranty coverage when having someone else do it, I opted to spend more money and go with what seemed like a much better system. After committing to purchase from PWNW, they put me on their schedule and showed up when they said. The installation techs were very friendly, and obviously experienced and knowledgeable. I had fun discussing their tools and process as they worked and they didn't seem to mind me being around. It was very pleasant and straight forward working with PWNW, and my system is working as well as I had hoped. I think they do a great job and I recommend them. It costs double what a DIY job would be, but in the end it seems worth it, and if you can't do your own work, it's a no brainer to go with PWNW.

I had a water softener installed at my home. The unit does what it was designed to do but my…read moreexperience with this company was not one I would recommend. It reminded me of being at the car dealership. The sales pitch was heavy with lots of add ons recommended and the cost was higher than other local shops. When it came time for install we discussed I would not be home and they said that was no problem. I left detailed instructions and my cel number. I came home to find the installer had not been given my number or instructions. Instead of using the existing drain next to the softener he let himself into my home, found access to my crawl space and drilled two new holes in my foundation to run a drain line. Finally, when I contacted them again reluctantly to add additional filters I finally gave up when the quote came back at double what other providers bid the work. I have a new system now from a local competitor and really regret working with this company.