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Starr Excavation

5.0 (1 review)
Closed • 9:00 am - 4:00 pm

Services - Starr Excavation

Hydro-jetting

Portable toilet services

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4 years ago

Had a broken septic line that he came out to repair in a timely manner. Very satisfied!

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Done Right Plumbing, Heating, and Sewer Repair

Done Right Plumbing, Heating, and Sewer Repair

(162 reviews)

I heard some crazy sounds in my walls at home, water rushing suddenly. I googled the best reviewed…read morelocal company and gave them a call. The receptionist was able to find employees to come by same day and would let me know when. She called again and said 30 minutes! Jeremy and Nick came over and diagnosed that I didn't have any leaks and what the issue likely was. Very good service and value they'll be our new plumbing referral.

I HIGHLY RECOMMEND DONE RIGHT PLUMBING!!!!!! Steve and the team absolutely saved us!!!!! We live…read morein Edmonds and we had a water leak in our front yard the first day of school. A different company fixed the leak and the leak FAILED within 30 days. I was beyond frustrated. I posted in several Edmonds Facebook groups, I did some research, and I called Done Right to come out and take a look. I was immediately impressed by Steve R. and his team. I needed the ENTIRE water line replaced all the way from the house to the street, which was going to be complicated because we live on a slope and have rocky landscaping. I asked Steve tough questions, including whether his team had ever drilled a brand new line in such rough terrain, which he assured me he had. I told Steve, "I want this done once, I want it done right, and I don't want to have to worry about it again." Steve and Done Right Plumbing delivered! They installed a brand new water line, a new pressure release valve, and managed to do the whole thing without digging a trench! Done Right is the ONLY company in the area that owns their OWN drilling equipment. I would have paid more than Done Right charged, but their total price was completely reasonable. This is an honest, decent, high quality company. I hope they flourish for a long, long time. I've paid a lot of plumbers over the years for subpar work. From now on, I'll hire Done Right and I will refer them to all my friends!

2 Sons Plumbing & Sewer - One of our technicians helping a customer

2 Sons Plumbing & Sewer

(851 reviews)

Ballard

I've used 2 Sons for a few misc plumbing projects now and had good experiences with each…read moreengagement. Their staff (phone staff and on-site plumbers) are professional, communicate well and get the job done. I should call out though that you might be able to save a few $ if you went with an independent but that's kind of the case for most home repair/servicing companies. I've never used them for Electric and/or HVAC so I can't speak to that.

This company has changed. And not for the better…read more A week ago I called to schedule an appointment for a leaky faucet in my house. An AI voice answered the phone, asked me why I was calling, told me it was going to look up my account details, said it had a problem and that someone would contact me to follow up, and then hung up on me. A few hours later I got a text from "Cameron". I complained to "Cameron" about the experience I had from the AI phone answerer. "Cameron" apologize and told me that such an experience would frustrate him too...then "Cameron" decided to be transparent with me and tell me that he was in fact AI as well and "his" real name was "Carson". We went back and forth about 6 times to explain the problem I was having and to set up an appointment. Then "Cameron" told me that the time we worked out wasn't confirmed yet and that someone would be calling me to confirm the time. Thanks, "Cameron". This was Friday around 4:00PM. THE NEXT MORNING, a human being (I think) texted me from the same number to confirm the appointment. After I let them know how unhappy I was with the AI scheduling service, a human (I think) did call me and apologized for it. Then, on the day of the appointment, the technician arrived an hour and a half after the 12:00-16:00 window we had set up. I had to call them at 16:30 to ask if the technician was coming and they told me he would be there soon. When he did arrive, in the middle of me making dinner for my family, he told me that the faucet would need to be replaced and that it would be $750 (!!) in labor to fix it. Then I was charged $83 for his time (which I guess would be rolled into the service). So, in the end I still had a leaky faucet and I was out $83 with the option to pay $670 to replace a faucet (plus the cost of the faucet itself). For that price, I'm just going to do it myself. Then the spam texts started coming from "Cameron" asking about the estimate. I got one every day until I told it to stop texting me. This company used to be great but I'm going to be looking around the next time I need a plumber. Please ditch this stupid AI system. Please don't charge your customers if you're extremely late for your own four hour window - especially if the diagnosis takes five minutes and is "I can't fix it - replace the faucet".

Starr Excavation - septicservices - Updated May 2026

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