This is the 3rd time I've had a whole house softener and filter installed in my home (3 separate…read morehomes, each with a private well). My wife and I really enjoy the feel of softened water in the shower, and the fact that our white clothes stay white. I sometimes hear of others who don't like the taste of softened water. With our first softener (1999-2005), we noticed a little something about the taste of our softened water, but in the 2nd and now this 3rd new one we only notice that the water is as good as any bottled water, with no unusual flavors or after taste. We bought our current home just over a year ago and did a complete remodel. After moving in we immediately noticed that our well water was staining and scaling up all our new bathroom and kitchen fixtures, as well as staining our white clothing. I searched the internet, read reviews, and decided to reach out to Pure Water Northwest. Their rep came to my home a few days later and was very interested in hearing my concerns and clearly discussed options and recommendations to get our water satisfactorily conditioned. There are many softeners available online and in the big home stores for much cheaper than what PWNW offers. Since I have a fair amount of experience with water softeners and know how to do basic plumbing, I was about to "DIY" this job and save some money, but after reviewing all the literature and considering warranty coverage when having someone else do it, I opted to spend more money and go with what seemed like a much better system. After committing to purchase from PWNW, they put me on their schedule and showed up when they said. The installation techs were very friendly, and obviously experienced and knowledgeable. I had fun discussing their tools and process as they worked and they didn't seem to mind me being around. It was very pleasant and straight forward working with PWNW, and my system is working as well as I had hoped. I think they do a great job and I recommend them. It costs double what a DIY job would be, but in the end it seems worth it, and if you can't do your own work, it's a no brainer to go with PWNW.

I had a water softener installed at my home. The unit does what it was designed to do but my…read moreexperience with this company was not one I would recommend. It reminded me of being at the car dealership. The sales pitch was heavy with lots of add ons recommended and the cost was higher than other local shops. When it came time for install we discussed I would not be home and they said that was no problem. I left detailed instructions and my cel number. I came home to find the installer had not been given my number or instructions. Instead of using the existing drain next to the softener he let himself into my home, found access to my crawl space and drilled two new holes in my foundation to run a drain line. Finally, when I contacted them again reluctantly to add additional filters I finally gave up when the quote came back at double what other providers bid the work. I have a new system now from a local competitor and really regret working with this company.

Everything they have done for us has been first rate. You know how you move into a new house and…read moreeverything breaks. Yup that's is us. Septic line moved and replaced . Replaced water softener- found that the well pressure tank was bad in the process- replaced before well pump failed. Great catch. The guys are personable and the work is reasonably priced. Would recommend!

WOW! What a wonderful company to have in Sequim. They showed up to our home where we found a small…read moreleak underneath the house within an hour of my call. Blake went right to work and fixed the problem. The price was great and Haley was so nice to talk with. They are now my "Go to" favorite plumbing company. I am so glad that I found them. Very happy customers!!!

I requested service because my dishwasher wasn't draining. At first I called an appliance repairman…read morewho found nothing wrong with the dishwasher and told me to call a plumber. I called and was given a day and time but because of bad weather no one showed up. So I asked them to reschedule. The next day Jamie showed up and he was such a nice person. Knew exactly what to do to fix my problem. I had a nice conversation with him while he fixed my problem. I would recommend him and his company to everyone.

Outstanding work. Highly recommended. Great personnel to work with. Completes requested without…read moresuggesting extra costs.

Called with emergency sewer line clog, they were out in less than an hour, with superior service,…read moreand knowledge. Great guys Highly recommend them for any type of service.

Flawless service. Marvin showed up exactly on time. Promptly cleared a deep clog. Then securely…read moreinstalled a new disposal like a pro. Also in a snap. Packed up and hauled out the old gear. Thoughtfully left the product docs. Charged a shockingly fair price. Pleasant and professional as could be. A rare and beautiful thing. Thank you!

DO NOT HIRE THIS COMPANY! We paid approximately $4,000 for a…read morewater filtration system and after the work was done, David Scott stopped responding entirely. We have made multiple attempts to contact him with no resolution. After looking into his background, this appears to be part of a pattern involving multiple liens and court judgments for unpaid debts. We are now pursuing legal action to recover our money. I strongly recommend choosing a different company.

like many who posted on here I've had similar experience with this company or a deposit was paid…read morerequiring half of the total and then the owner of the the . He's unable to be reached via phone text or email currently it appears his closed June 2026. He's never made any attempt to refund the deposit or notify us as the customer that his business was going to close.

Outstanding service, above and beyond, during this difficult time. My husband took in our defunct…read morepond pump yesterday and a fabulous technician took it apart, put it back together, said it was now working (which it is!) - all at no charge. And he just asked for a thank-you on social media. So here it is: THANK YOU!! (p.s. He also gave us a free bottle of bleach water to wipe things down. Bravo, Van Isle!)

From the owner: Van Isle Water Services Ltd. is a Canadian‑owned and operated distributor and retailer specializing…read morein water movement and treatment solutions. Founded in 1972 in Victoria, British Columbia, the company supports customers across Canada from three locations in B.C., combining deep product expertise with a large, readily available inventory to keep water systems running reliably. The company's core offering spans water pumps and related equipment for aquaculture, commercial and residential swimming pools and hot tubs, fish ponds, fountains, water gardens, lake and lagoon management, irrigation, water treatment, sump and septic, rainwater harvesting, groundwater management, and well water systems. Customers can also access in‑store pool, spa, and hot tub water testing and quality analysis, backed by knowledgeable staff guidance.

My well pump failed on Saturday. Looked up well pump companies on google. I. called Brothers Sunday…read moremorning who had placed the existing pump 2005 and shown on sticker on pump controller. Their phone picked up by answering service and I asked to be called. Plumber called late morning Monday. Convenient for him? I also called Integrity Pumps and they had an answering machine referred me to Joe and a cell phone number that didn't accept calls or messages at all. I called Oasis Well and Pumps and left message. Keith the owner called me back in about 30 mins. Came out to test and estimate later same day on Sunday and then came out with pump hoist truck, new pvc pipe, new well pump, pump controller, pressure gauge and his employee Tyler. Even bought me a whopper for lunch. I spent some time with these two guys doing a meticulous job placing and testing the new equipment. Of note they also placed two anti drain valves in the 180 feet of pipe. This takes the weight of water column off your pump. Also wired in a pump off switch at the pump house and grounded the pump. None of those were done last installation. You can get by without it but alas it is code. The estimate I received was reasonable and more importantly Keith showed interest in actually answering their after hours calls. I was going to get competing bids but I didn't bother because if you can't be bothered to answer call to your sticker on my last pump I'm going to need better service. I value honest service from other businesses owned by responsible people in our town. I believe the price was quite good but don't underestimate the value of a company owner giving you his cell phone number, answering it and making immediate time to get your needs taken care of. I have 2 other wells needing initial pump installations. On all future well drilling, pump installs and service, I would not hesitate to call Keith at Oasis. Was lots of fun getting this job taken care of.

Keith at Oasis came in to decommission our well after another (unnamed) company failed. Keith…read morehammered and pulled for 6-8 hours at 6" an hour until the casing finely broke loose. Keith honored the estimate and did not charge us for the extra effort. Very happy with Oasis and would highly recommend them for any of your well needs!