Live in SO California and small Vacation home in Port Ludlow. Had some plumbing problems in Port Ludlow. Wasn't there but Brother in Law called Coon Plumbing . Came out and did a masterful job at what I consider a very reasonable price. Would recommend them very highly. Thank you , Coon Plumbing Gordon Thurner read more

Knowledgeable, professional plumbing service. We had all our valves brought up to snuff which Coon did readily and with quality.

John Coon and all the Coon techs do a good job. With three older houses in the Port Townsend area plumbing issues are a common occurrence. Coon Plumbing is our first and only call. They show up, on time, complete repairs or return with a solition. read more

Quick and friendly service with same day availability. Plumber was thorough, respectful, and professional. There's a surcharge for using credit, none for cash or check. read more

I received a quality job from Justin unclogging my kitchen sink. I called I received service that same day. Thanks again Coon Plumbing. read more

We put in request for service around 1145, 28 December to American Home Service they immediately assigned Coon Plumbing and Justin showed up about 3:15. By 430 the toilet was replaced and clean up was done. Justin explained everything as he went was very personable and proficient. We give Justin and Coon Plumbing 10 stars. Thank you so much! read more

We woke up to all of our kitchen & laundry tub drains clogged and at a standstill. Thanksgiving week, on a Monday, in the middle of the afternoon. With short notice, always quite the challenge in our experience to acquire plumbing help with such, especially during a Holiday week. Called Coon Plumbing here in Port Townsend, and in less than an hour, a guy was dispatched and at our door. Seriously? This late in the day? Gabe was an experienced technician, professional & friendly, and got right to it. He was able to diagnose the blockage, clean out ALL of the system, everything clean as a whistle in LESS than an hour. With a few extra minutes, he went out of his way and fixed a draining issue in one of our bathrooms. AND, all for a price that was very reasonable, considering we were on "emergency hours." The short notice factor was most impressive. Coon rates pretty much at the top of our list of plumber experiences, at a time when our need was dire. Need a plumber? Look no farther. This local business will knock your socks off. Competent, no-nonsense, and available. Highly recommended! read more

Refusing to schedule a warranty visit without first getting a credit card preauthorized for a few hundred dollars which is against the warranty company's policy. It's unprofessional and suspicious. Happy to pay after a diagnostic visit (prepaid for the service call) and an estimate is given, but do not ever give your credit card to charge ad lib for "possible overages" of an unknown amount.... read more

This is the second time Coon has given what we believe to be " less than good" service. Today we had them come out because a frost free spigot, they installed, was leaking. They said they don't sell them anymore, because of the problems they had, and they wouldn't warranty it. It cost $100 service fee for a 15 minute check, and he replaced a washer. Had they told us they wouldn't warranty it, or told us our options for repair, we would have saved $100. Poor communication on the phone. Last time we talked to the woman who answered the phone and hoped to get a plumber out to look at our pool. After two calls, no one ever called us back. I guess they didn't want that job. read more

OUTSTANDING service in all ways. John Freitas was on the job. Professional, completely confident and confident, friendly and helpful.

Our kitchen sink had issues with water extremely low water flow out of the hot water side. The shut-offs were old and needed to be replace too. We called Coon Plumbing and they had a plumber out to the house the next day. The problem was assessed and fixed (the right way) in a very timely manner. Dan and Brad came out. Dan performed the repair work. Brad took my original call and came out to help troubleshoot and follow-up. Both of them were professional, knowledgeable and friendly. I will definitely use Coon Plumbing again for my plumbing needs and I highly recommend them. read more

We had to replace our water heater and Coon Plumbing was there to help us. Prompt, extremely knowledgeable and friendly service.

I called on a Saturday morning with an outside leak that necessitated water to the house being shut off. Coon's answering service picked up my call right away and paged the on-call plumber. Gavin called me promptly and was at my house 10 minutes later. After digging to find the problem he was able to stop the leak and we agreed to schedule the long term fix for later and not continue at the emergency rate. The emergency rate is reasonable (for a plumber) under $150 an hour with no additional trip charge. It's nice that they don't try to gouge people with an urgent problem. read more

Awesome same day emergency service. They came in below price quoted and very knowledgeable and friendly. We cannot recommend them highly enough. Great company read more

Our reverse osmosis unit cracked and flooded our kitchen. Coon had a plumber out in no time to remove the unit so we could turn the water back on to our sink. He recommended that we call our insurance company. So glad we did! Not only was our wood floor destroyed, the water had soaked under our cabinets and would have caused major damage if we hadn't had professionals out to remediate the problem. read more

The plumbers found the leak in the upstairs bath,it had damaged the moulding and soaked carpet through the wall into the bedroom.after replacing every part,he told us we needed to replace the toilet.it still leaked.we paid over $200.00 for the service.Went to home depot bought another toilet,replaced it myself and everything is fine now.I will never recommend this company.I don't understand how this business has survived. read more

My neighbor used them in a remodel. I used them for a hot water tank and was so pleased with the professional job and excellent CLEANING UP WHEN THEY WERE DONE!!! Price competitive. And, they fixed another problem I had after another "local professional in Hadlock" failed. They will be here tomorrow to trouble shoot a leak, and I am sure fix it same day as always. read more

had a blowout leak in a water line in my hot water on demand unit, and water was gushing out of the side of my house! called coon plumbing & john was here within half an hour to do an emergency repair! will be back at a later date to do the complete fix! they have all the needed parts in stock! big shout out to coon plumbing!! read more

Coon Plumbing came out and reset our upstairs toilet seal. I repeat, our upstairs toilet seal. Which had created a bit of a mess. Like dropping effluent slowly into the media room below. Coon Plumbing came out promptly, helped put in a new floor, help put new tile into the bathroom area, reset the toilet seal. Did the work in a day or two...you'da thought it was nothing, and maybe it was- for them. But for us...ah...so fast, so clean, so professional. Coon Plumbing...the way to go... read more

We had a busted pipe under the house and had no water. Called Coon plumbing and they came out, cut a hole in our floor, took our toilet fixtures, and charged us $260 to tell us they couldnt do anything for us, and just left us without water, with a hole in the floor, and without any if our toilet fixtures. We called a handyman service from craigslist. They had it done the next day. Very disappointed in this "professional" company. read more

I have used Coon Plumbing since they started in business. The owner - John - is a great guy and fabulous plumber. But whether you get John or one of his employees, the work is always great and reasonably priced. I had them rebuild some 60 year old faucets and they found the parts locally in about 30 minutes and made it look easy. read more

They are great at getting things done quickly, unfortunately, they do this by making their employees work through their lunch breaks and most of their regular breaks. So if you are okay with an unethical plumber and don't mind risking getting ripped off by someone like this, then it's a really nice place. If you do care about ethics, and how a place treats its employees don't go here. read more

We woke up this morning to a plugged system between our house and the street. Water backed up everywhere...pretty ugly. Called these folks because of their good reviews and 'best in the county' award for the last couple of years. The young man was here in a couple of hours, found that we had tree roots blocking our outflow, fixed it, and we're back to normal. Just charged a reasonable hourly rate. Highest possible recommendation for responsiveness and professional service. These folks are our new plumbing service company. read more

I had John from Coon plumbing out during an inspection on a home and he went above and beyond. He is a very nice and informative guy. John climbed through every nook and cranny throughout the home showing me possible leaks, cracks and possible damages. He also had great recommendations for contractors outside of the plumbing issues we found. I would highly recommend him for any plumbing needs. read more

Our house was built in the 70s and we've been using Coon plumbing for the past 16 years. They've always been courteous, accurately diagnosed problems, explained things clearly, and fixed the problem the first time. The cost has always seemed reasonable. When there's been an emergency, they've responded quickly. Having Coon Plumbing in town gives us peace of mind knowing that when the next, inevitable plumbing problem occurs, a reputable plumbing professional is just a phone call away. They're like Jefferson Healthcare for your pipes! read more

My aunt set up a service to get a new water pump installed, went through them to get an electrician to do that part of the work. She ended up having the electrician show up, but they canceled, so my aunt was out the money for the electrician and still without a working water pump. I'm pretty sure they also got a cut of the money for the electrician since my aunt paid him through the plumbing service. read more

Our kitchen sink drain was barely draining, and we also needed to have a new faucet set installed. The plumber called before he came, which I appreciated (gave me time to take the dishes which I hadn't washed yet out of the sink and stash them in a cardboard box in another room), and did a meticulous job of installing the new faucet set and unclogging the drain. Our house is 100 years old, and the plumbing is mostly original and touchy to work on, but the plumber did a great job--no more dripping faucets, and the drain is fast again. He also gave me some good tips on keeping the drain clear. Highly recommend! read more

These guys responded quickly ,got the job done and made my tenants very happy. I will definitely recommend this company !

First time using Coon Plumbing. I called yesterday to schedule an appointment for a leaky pipe. John was very professional, informative, and courteous. He answered all of my questions. I was extremely pleased with his work. I would personally request John if and when I have future work. read more

Three toilets and a disposal. Coon Plumbing answered the call! Couldn't be happier with timeliness, friendliness and the work that was done. Thank you John for the fine job you did. I now have your number and won't hesitate to call again in the future!! read more

Call these guys! I strongly recommend. Great prices, and great advice that is saving me money now. Thank you Coon. Easy to schedule with, great customer service, and super in - home work at my place fixing three or four things and answering questions. Prompt, friendly. No need to bother calling another plumber! read more

I had Coon Plumbing worked on my home in Port Townsend on several occasions. Their last work was a rather difficult one with our septic tank problems. John Coon and his team did a great job. And the communication was excellent. The repair took for a little longer due to ordering a few things and renting an excavator. But they were on top of everything to communicated with me and promptly return my calls to update status. I highly recommend Coon Plumbing for any plumbing problem. read more

I came home to a leak outside after work on 3/9. I was told Coon's Plumbing was a good company to call. The original phone call to them was very confusing- there were two secretaries, one named Kelly (who is new apparently), and the I am uncertain of the other ones name. I do live an hour away from this plumbing company, but Brad was agreeable to come out, informed me of how long it would be before he got to my house, and what the "emergency rates" would be. You can read on the attached invoice, that the leak was not fixed, and he left my house with the water shut off. It was also very cold outside this night. He was suppose to come back the next morning. The next morning came, I called the office and Kelly answered, again there was confusion, but she told me Brad would be coming back out, then she said she was mistaken, and it would be Tim. I asked her to give me a time frame, she said it would be in the afternoon. I said okay- I am going to call around to other plumbers to see if someone can come sooner than that. Then she called me back to tell me I still had a balance I owed, and if I wanted to put a card on file, I was very taken back by this, and I said no. I sat there a minute and called Coon's plumbing back and the other secretary answered the phone. I introduced myself and asked if they were still coming, she said no, we are sorry we are all booked up, and it will be "emergency rates". I said excuse me, I was told someone was coming. She said nope, you told Kelly "you were going to shop around". I told her I am planning on paying you guys, and then I ended the phone call. Then Brad called me "the office manager" who was also the one who came to my house the night before. And also told me they couldn't come out. I reluctantly paid them, but then realized this is not okay!!! This company was extremely rude, lied to me, and still wanted their money, and did not fix the problem. Another plumber came out and had to re-do the entire job. I want a full refund. read more

These guys are great. When we had water spraying everywhere in our basement, the did an emergency call and had it fixed in less than an hour. Then, when an installed water filter wasn't quite right for us, they came out and replaced it without any hassle. These guys understand how to run a business, which is rare in this town. read more

This is hands down, by far the BEST plumbing services you will ever receive. Friendly customer service, efficient, honest, fair and hardworking! I've used them on multiple jobs. No job too big or small, they do it all. I never hesitate to recommend them. If you're in need of a plumber then look no further you've found them! read more

Showed up on time and was successful in fixing a clogged toilet. After taking care of that he "looked at" my hot water heater in the garage by tearing off the insulation blanket surrounding it and didn't bother to retape it. Also asked him to send me a written estimate on replacing the masterbath sink but to date have not rec'd it. Because of these two unrelated items to the clog, am neutral on giving two thumbs up to this business. read more

Very good plumbers. Friendly, considerate and showed up when they said they would, very important to me. Did the work, cleaned up after themselves and I think they will be my plumber of choice from now on. Good job! read more

Prompt. Reasonable. Had a toilet issue I needed fixed. They had just closed for the day when I called but their on call guy came to the house 10 min after I called and got it done in no time. Will use again if the need arises. read more

The plumber was pleasant and seemed to be knowledgeable. The receptionist, however, was pretty rude and out of line. Under no circumstances is it appropriate to yell at a customer, especially over a simple misunderstanding. Pretty disappointing (and quite shocking actually). read more

The plumber came out to look over my project. He was very nice but he promised to call me within the week to give me a bid. That never happened. I called them again and the receptionist assured me that they'd get right back in touch with me. That never happened! Don't waste your time...they've evidently have got enough business! read more