We just purchased a hot tub approximately 3 weeks ago. Exceptional customer service!! Product…read moreknowledge was superb! Our decision in purchasing from Twilight Hot Tubs Victoria was an easy decision. The delivery took place today. All logistics were orchestrated with ease from the organization of the crane operator to the set up of the hot tub. We will definitely refer our friends and family!! Chris and Natalia

Outstanding selection of hot tubs but it's the service that's really terrific. Bought a Coast Spa…read morethat has run 15 years with no problem other than needing a couple of jets replaced and a new cover. Said goodbye to it this morning as we no longer have need and they'll refurbish and send on to a new owner. Don't get sucked in to cheaper models. These guys cost a bit more but are definitely worth it.

My wife and I recently purchased an "Arctic Fox" Spa from the good people at Arctic Spa Duncan. We…read morecouldn't be happier with how everything has turned out, from the quality of the product, to the great level of service we received from their friendly and helpful staff. The level of support during the final setup following the installation has been nothing short of exceptional. We worked directly with Richard and Steve from the Crofton store location, which goes by name Aquafun Spa & Pool. This location is a service and distribution partner to the Duncan location. We would recommend the services provided by this partnership, for everything from Spa acquisition to the end operation of your Spa. Once our Spa setup was complete, we took a sample of our water to "Steve" in Crofton, where he generated a detailed water analysis within minutes. This provided a very detailed outlined on how to treat our water. Everything we needed was supplies in-store and at a very reasonable price. The Spa we chose including the saltwater option, using the Onzen water treatment system. This system is well worth every penny! It is very gentle on your skin and doesn't leaving you smelling like you were bathing in Chlorine. Its also a lot easier on you clothes and towels. The power of the Spa jets is absolutely phenomenal! My wife's favourite is the foot message. :) Where I enjoys the 6 powerful back massage jets to work out the knots and stress. Our teen-kids have been enjoying the Spa as much if not more than we have! More "quality family time" has been an unexpected and wonderful spin off benefit! Overall, the Spa itself has a very pleasing aesthetic, with its clean lines and warm Cedar finish. It is a fantastic addition to our home and we look forward to many more evenings under the moon in our new Spa. Again, we couldn't be happier with our decision to go with ArcticSpa. We would without hesitation recommend this company to family and friends alike. If you're on the fence about it, do it! You won't regret it.

Great crew at Arctic Spa. Andrew @ Sales, Paul @ Deliveries, and Sam @ Tech Install were all…read moreawesome and we did have to troubleshoot a couple of items for my install. Nice to have the peace of mind for a salt water hot tub with all of the service and parts and expertise here in town. Great job fellas. Arlin

Great products. Great service. Billiard professionals. Installation experts on pool tables.read more

A lot of empty promises to sell us a hot tub, regarding delivery, the ability to alter the hot tub…read moreand the chemicals being included. Lucky enough, I was able to find out that none of it was true before the hot tub was delivered so we got our money back. When you spend a lot of money on a hot tub, you are entering into a relationship with them because of warranty, chemicals, etc. If it does not start out right then it's best to go somewhere else! Not a good experience and I would not recommend their services.

Another fantastic Van Island Rec Centre- they've really done it right over here. Huge gym with no…read moretime limits preset into cardio machines and signup sheets used only if there is a line; really common sense for those of us who perform long stretches of cardio training. Nice salt water pool, hot tub and sauna. friendly staff, clean, lots of well attended community classes, cafe for treats after, and it's affordable. I learned here that they have a pass where you're able to use all the city rec centres with one card, similar to Vancouver Parks Board's FlexiPass.

When we moved to Victoria we passed by the JDFC and I thought it was just a library - wow was I…read morewrong. The library is next to it, but as a family we are there every week doing something from swimming to skating to working out in the gym. We have a family pass and pay monthly, but you can walk in and use the facilities on a per per go basis as well. They have all sorts of classes, a playground in the back, three pools, sauna, steam, water slide and if you are hungry after that a healthy snack bar - no fried garbage - a bit expensive but not overly so. Just don't get lost in the bamboo "forest" next to the library...but that's another story...

https://www.yelp.ca/biz/swimming-pool-victoria?hrid=5lS5kdQFNmiIk3jUcg4j6A&utm_source=ishare&utm_con…read moreent=review

This pool is my favourite for length swimming. The cooler water temperature is great for swimming…read moreand it is awesome to have 50 m lengths. Plus, the steam room is one of the steamier ones in the city and they put up fun word puzzles to do while your in the giant hot tub. Whether the city renos it or builds a new one, I hope they end up with something a lot like what they have now.

Great advice, knows his trade. Advised me to another company that could serve me faster.read more

From the owner: ORCA Pool and Spa Service provides reliable and professional pool and spa care in Nanaimo, Cowichan…read moreValley, and the Capital Regional District. Specializing in pool liner replacements, heater repairs, pumps, filters, automation systems, and more, we ensure your pool and spa are in top condition year-round. Our services also include hot tub repairs, digital upgrades, plumbing repairs, and replacement parts for all pool and spa equipment. With over 15 years of experience, ORCA Pool and Spa Service is committed to delivering quality, timely, and professional service for residential and commercial properties. Whether you need a quick fix or a full system upgrade, we are here to provide you with expert solutions and peace of mind.

This place was so awesome for the family. Has various pools, hot tub, warm pool for toddlers, wave…read morepool, sauna, steam room, diving pool with varying heights, lap swim pool. Very reasonable prices. Worth checking out! Staff are friendly and watchful.

I have nothing to say except wonderful things. The facility is lovely and staff are helpful…read more I had a very scary scenario on Sunday afternoon where my three year old hit his head. The lifeguards and supports were excellent. They were efficient and thorough in assisting my toddler and I. They provided great care until the paramedics arrived. I am forever grateful!

Nice shop for home goods and gifts. I would come back to shop again as it is in Chinatown.read more

LOVED this store! We were visiting Victoria for the holiday weekend, and I just randomly stumbled…read moreupon this shop when we came to Chinatown for breakfast at one of the cafes- and when I peaked inside this store I was like YASSSS this is exactly my kind of shop!! So many cute items for kids and beautiful home wares- and wow the JellyCat selection! Everyone was polite and helpful and efficient. Highly recommend! And the Lit candles smell amazing!