I highly recommend Dennis at Sunny Carpets. He did an…read moreexcellent job on my carpets, no surprises with undisclosed prices, and cheerfully took on extra work. Good job; a very pleasant and helpful gentleman. I will always use this business in the future!

We were in a rental with cats - when it came to the end of the term, the landlord wanted the…read moreductwork cleaned and no cat hair remaining. Sunny agreed to do the clean and exhibited excellent response and support for our needs - in advance on the day of the clean and afterwards. Strong positive experience here.

Shiloh was excellent and she is a real asset to your company!…read moreWe found her to be knowledgeable, thorough, meticulous and a really nice person. We definitively recommend the service and will be repeat customers when the time comes. Thanks for the pleasant experience! Phil and Deb Bates

Waited months to get an appointment for duct cleaning and the crew showed up unprepared for the…read morejob. Left without even speaking to us without completing the job. Very unprofessional.

Aire Serve has always provided us with speedy and professional service for our Heat Pump. We even…read morepurchased a new system from them this past year ... Brett is a fantastic technician and always friendly and willing to answer all my dumb questions

If I could give no stars I would. Never call this company if you need urgent service. Tech came…read moreright away. We had no heat or hot water due to a neighborhood wide power surge and outage that fried the electronics on an on demand unit. Asked for a quote for replacement of an existing unit that is 9 years old and the quote for the recommended replacement part. Expressed to all we spoke to the urgency of the situation. Only replacement part quote came in- told that it may not work at $1000. No option but to try it given the situation. Apparently it is not possible to just give us a quote to replace a unit that was sized right and worked fine until a power surge blew it out for 9 years. The quote required the "comfort sales guy" organizing a visit with us, no date offered, told he wasn't available. No replacement quote a week later. Of course the recommended replacement part (over $1000) no guarantees and no return did not work. After that part failed the tech identified other issues with the unit that were clearly visible at the initial visit indicating the unit was already failing. Just got a very terse call from the owner saying it was us that were unreasonable in expecting a quick replacement quote. Just wow! Can't say more, as I have to prioritize getting heat and hot water into the house, still none 8 days later!

Mark and his team at Phillips Power Vacuum Service just finished cleaning the ducts and furnace of…read moreour house. They are extremely knowledgeable, efficient and very friendly. Very impressed with their service. I always try to support local business wherever I can... and I can say without a doubt that I'll be recommending them to whomever needs their services. Thanks for a great job guys!

From the owner: Phillips Power Vacuum Ltd. has been in business for over 34 years and is proud to be locally owned…read moreand operated. James MacDougall, Victoria native, has maintained the company to NADCA qualifications. Their team is covered under Workers Compensation and our liability insurance. Please note Superior Steam and Vac has recently purchased this company and offers the same professionalism as the previous owners. We are a small family run business as well. We GUARANTEE our performance!

Response time to my request for service/estimated cost/possible date was quick. The work done was…read moregreat and did not disturb our planned activities for that day.

From the owner: Victoria Furnace Services is the leading provider of top of the line HVAC services in Victoria,…read moreLangford, and throughout the Saanich Peninsula.

They do not actually do air duct cleaning, as their website states. He did not listen to me when I…read morecalled and asked for a quote on that, asked me for my phone number and email, and only after I refused to give my email and asked again for the quote, did he tell me they don'd do that.

From the owner: Sunvale Heating and Cooling is a locally owned HVAC company based in Victoria, B.C., Canada. We…read morespecialize in the installation, maintenance, and emergency repair of a wide range of systems, including heat pumps, ductless mini-splits, furnaces, hot water tanks, tankless water heaters, electric furnaces, geothermal systems, and more. We also provide complete sheet metal ducting and ventilation system installations.

So, funny story...a few weeks ago I get my carpets professionally cleaned by ServiceMasters (they…read moredo the common areas in my condo building and give residents a good discount, so it makes sense). I also had them clean my shower floors' grout, which had never been done. They did a great job but informed me of a crack in the grout in one shower, causing potential for water leakage and water damage (NOT something to mess with when living in a highrise!). They do not repair or seal grout, but they strongly advised me to get this issue tended to ASAP. Of course I freaked out. A neighbor recommended COIT, saying they re-grouted both her showers prior to moving in and they did a fabulous job. She referred me to James. I left a message for him right away, and I was so impressed that he returned my call promptly. He came by a day or so later to inspect the shower and give me an estimate (I asked to add on my master shower too, to be proactive before the grout cracked there as well). He emailed me the quote and I called and booked the appointment right away. I got lucky that there was an opening (I think there had been a cancellation), and one of their senior techs, Melissa, came the following afternoon. And she was AWESOME. SUPER knowledgeable, super professional, so so nice. Like James, they know their stuff. She totally resealed all the grout in the problematic shower and then she did some aesthetic grout work on the master shower and ensure both were water-tight and good to go. The day after Melissa worked her magic, I got a phone call from James, just to follow up and see that I was happy with the job. Now THAT'S customer service for you! I couldn't be happier with the service from COIT, from the quick response to my initial call, to the prompt service in getting the actual job done, to the quality of the actual job, and to the follow-up customer service. Top notch all the way.

I had 2 small wool area carpets both with stains , one had a dark urine stain from a geriatric…read moredog. The other one had been professionally cleaned by another company but the vegetable oil stain was still there after cleaning. Coit did an excellent efficient job in a timely manner. Thank you. Both rugs look great.