Terrible experience, very unprofessional and rude. I went there for a drug screen for employment…read moreand upon walking in no one spoke. So I continued on to sign in with the machine then finally someone said ooh who doesn't want to stay on the chair? One of the them heard my bag drop .. I was pushing a baby stroller with my 5 month old and then I finished checking in. In the middle of me checking in I had a question about which drug test to select from the check in screen. Two ladies were seated behind the desk and looked at me like I was stupid for asking a question. Then one of them finally answered and told me to pick anyone. The way she responded and the look on her face made is seem as if I was not welcomed in there. I continued to ignore the rude and unwillingness to help me as well as the snickering and laughing and continue to try to log in. Then right after checking in the other lady now proceeded to tell me are you here for an employment drug screen? I said yes just like I mentioned earlier but I guess they were not listening. Then she told me according to federal law I cannot have a minor here.. I said this is an infant child and she is in a car seat and I have no one to watch her. I am a disabled veteran who lives alone so I don't have daycare or help from anyone. The lady didn't care and said no I could not do it. So I left. I was so hurt that no one in this office took time to be empathize with me or even want to help. Right of the back I got a sense of racial discrimination with the attitude displayed towards me and the comments they were whispering about in the office but I ignored it because I have learned to ignore ignorance. This was a horrible experience and I don't wish this on my worst enemy. These ladies need to learn to treat every one with respect and also the way they would want to be treated. I do not recommend this place especially if you are someone of color. You will be treated poorly right from the door!

I've been here several times and the staff are fast and friendly. Very helpful and seem to care…read moreabout their work.

The woman at the front desk was very helpful and made the whole process easy. Norman, who took my…read moreblood sample, had such a light hand and made my experience with getting my blood drawn really nice. I would definitely come back to this office.

Company should either close location or add to work staff. Person seemed to be over worked and…read morealone. To think this company is publicly traded. Person who did work thankfully was great under harsh conditions

I visited the Plano office located at 1800 Preston Park Blvd ste 102…read more The lady that waited on me was very professional and very helpful. My experience was pleasant. Thanks, Erika

Surely one of the very worst aspects of falling ill is the possibility of having to engage with…read morethis organization. Getting an appointment is difficult because it requires app access and their app is flawed. Why don't they collect specimens on weekends port after 5? Creepy waiting rooms. Poor to non-existent phone access. Feels like being in a dystopian scifi movie when I arrive at the site and must engage with the robot check-in podium. Some staff project a warm, kindly spirit but most act like machine components. Maybe I'd overlook all of that but they don't consistently deliver reports. I trust my doctor but not these people.

I can't believe they treated my mom like a budoo doll with a practitioner trying to withdraw her…read moreblood. Now her hand is swollen I even think they pinched a nerve and that's why she is under so much pain I wish I could post pictures of her swollen hand so you all can see that. You shouldn't allow practitioners to learn using elders when their veins are more delicate and frail. My Mom is 87 years old and all she's been doing is suffering after that horrible experience with that stupid nurse. We are going on Monday morning to show them what they have done to my mom. Don't be stupid to use elders as your guinea pigs. On elders you should use the most experience nurses in order to avoid this reviews. Have more empathy tours the elders ok. Or many more will complain

Received a confirmation notice on Thursday. Took off work for a Friday morning appointment. Office…read morewas closed, They didn't bother letting anyone know or even by posting a note on the door!! Others were there and pissed as hell too! Losers!

Passed out after my blood got drawn and they gave me a juice box. I'd go back just for the juice…read morebox treatment Went for blood work and there was no wait, they were ready at the time of the appointment. Everyone was super friendly. Not sure if passing out is a requirement for the juice box but I'm sure if you ask they'd give you one (very friendly staff)

I love the concept but I showed up for my bloodwork that I booked online with this location & was…read moretold upon arrival that the biomarker testing I ordered was not available there? No one had reached out to me beforehand. They were not knowledgeable of the testing when trying to book at the counter. I didn't receive an email or printed receipt of the bloodwork they did. I logged into the portal & no receipt or blood work pending there either. SAVE your money & skip this place. I much prefer LabCorp or Quest.

This place is completely incompetent. I have come here for years because it is where my primary…read morecare physician sends lab orders but I have finally had enough and will be requesting he send my lab orders elsewhere. They have run incomplete labs (while fasting), required me to return (fasting again), only to tell me they could not run labs after waiting over an hour after check in. They have no respect for others' time or well being. I have seen empty lab vials dropped on the floor and reused. Wait times are absolutely insane every time. The staff admin are disorganized and communication is lacking. Avoid this place at all costs, there is a quest nearby. If I could give zero stars I would.

I'm participating in the Texas Coronavirus Antibody Response Survey that helps measure things like…read morehow many people in our area already have COVID-19 antibodies, and how long those antibodies last. This will be a year long program and it was important to me to find a lab close by. Clinical Pathology uses the Sonic Scheduling app to verify and confirm your appointments. It's easy to cancel and reschedule if you need to. Everything was done by text so when I arrived all I needed to do is say, HI! They knew exactly who I was and why I was there -- no worries. This was a lovely friendly group of ladies! The appointments are spaced out enough that the lobby was empty when I arrived and only two people when I left. Everything was clean and organized. My phlebotomist got me on the first try and I'm known to have invisible and tricky veins, lol. I look forward to finishing this process with Clinical Pathology Labs.

Close to us location, friendly and very efficient staff, easy check in process with the digital pad.read more

Went in for a blood draw after seeing my primary because they accept walk-ins. But apparently they…read moreDONT. When I got there no one was at the desk and first thing they said to me is "do you have an appointment" in a very rude tone. So I said I think so because I've never used Quest before and my primary sent them orders. When I told them that they just got very rude and said no you don't have an appointment we only do appointments only and we are booked for the day. So instead of talking time to talk to me at all they kinda just pushed me out with a business card saying scan this and make an appointment. They didn't even confirm that they got my primary's orders. So I had to call my primary in the parking lot because she didn't even know that they are appointments only. So moral of the story the staff could be way kinder and Quest as a company needs to do a better job marketing themselves

The staff was amazing and easy to get in and out. No long wait either. Lobby and rooms are very…read moreclean.

Doesn't matter if you schedule a appt me their not efficient you'll be here atleast 30 mins past…read moreyour scheduled appt

I had to get bloodwork and I have been to this LABCORP before. It's never horribly crowded and I…read morelove that you can check in when you arrive and wait in your car and then they text you when they're ready for you. The girl that took my blood was quick and efficient. I didn't feel a thing. I'll definitely get my labs done here.

I had a very unpleasant experience getting my blood work done at this LabCorp location. The…read moretechnician told me I wasn't bleeding because I was "dehydrated," which isn't true I had already drank water before arriving. Instead of stopping, she kept pushing the needle deeper, moving it side to side, and pressing hard on my arm to force blood out. I was scared and in pain. She then decided to do another poke on my other arm, pressing very hard again. Now I have a large bruise that keeps getting worse, and the pain hasnt left I cant no longer lift my arm because it hurts This isn't the first time I've had issues at this location. Every time I come here, the blood draw hurts and leaves bruises. When I go to other labs, the process is quick, painless, and I don't bruise at all so I know this isn't normal. I would not recommend this location. The technique felt rough and careless, and the experience was uncomfortable and stressful.

Selected a physician (Jim George MD) in our network that works out of this practice. Called to make…read morean appointment, and the receptionist informed that Dr. George wasn't in today and even if he were, he wasn't taking new patients. Well, we aren't a new patient, but is there anyone we can see? No. We aren't taking new patients. Again, we aren't a new patient. What is a sick person supposed to do? Receptionist response?... I don't know, I guess you will have to find someplace else to go. This is not a reflection on Dr. George, but Sandknop should really consider hiring people to work with the public who actually enjoy helping people. I will be reporting them to Blue Cross/Blue Shield and changing my primary care physician to ANYONE not practicing at Sandknop Family Practice.

People are not robotic . Treat people with repect . The are not the employees . The patient's are…read morethe paying to see them .there not the only ones in the world