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    Les T Sandknop, DO

    3.5 (10 reviews)
    Open 7:30 am - 7:00 pm

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    10 months ago

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    4 years ago

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    9 years ago

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    8 years ago

    Wait time almost two hours still not seen. Frustrating! At other location we were in and it. Don't know what is going on.

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    10 years ago

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    Texas Health Family Care

    Texas Health Family Care

    2.6(23 reviews)
    0.6 mi

    I have no issues with my doctor at this office or her staff. They are friendly and knowledgeable…read moreand have a wonderful "bedside" manner. My review is regarding the treatment I received today from the receptionist (Lailani?) Upon checking in, she promptly informed me that I was no longer was covered by my insurance. Since it is the beginning of the new calendar year, I pulled out my new insurance card and told her that I was covered and I had verified this information with my insurer prior to coming to the office. She didn't look at my insurance card; instead, she turned her computer screen toward me and coldly stated, "well my computer says you're not covered." She then stated that she would enter me as a self-paying patient. I told her that I was covered and I would not be paying out-of-pocket for the visit. I asked her to call the number on the back of my card to verify my information. She rudely informed me that wasn't her job and that she would not check me in. I immediately asked her to let me speak to someone with more authority which seemed to agitate her. She finally took my insurance card with her to speak to someone behind the counter. Shortly she returned and without saying anything to me, she began keying something into her computer. Within a few seconds, she told me what I already knew--my insurance was valid. At no point did she apologize to me or acknowledge that she was in error. I understand people can have bad days, but her blatant rudeness and lack of professionalism were uncalled for.

    I wouldn't recommend this place to anyone. The NP prescribed me a drug that had a higher chance of…read morehurting or killing me than helping me. They also tried to push expensive referrals that weren't needed instead of the one I needed. Luckily, I had a feeling that I needed to see an actual heart doctor before starting this potential life-ruining drug. This NP is an obvious big pharmaceutical pusher and only after a paycheck. All I needed was to continue on my diet and keep working out, as per an actual high-rated heart doctor. I will never return to this doctor's office, and I wouldn't recommend it to anyone, not even my enemy.

    Sparks Robert D DO

    Sparks Robert D DO

    1.2(5 reviews)
    3.1 mi

    Availability is good but the office staff had some very rude tenancies. It ended up being a…read moremisunderstanding and I was brought into a room with the office manager to straighten it out. But before all of that the PA and medical assistant were defending the receptionist rude behavior. Turns out that the receptionist was on the phone. Instead of saying that she would be with me in a moment I was told...sit down. I was like...okaaaaay. She called me back up and looked at me and very rudely said...$15 copay. Nothing else. The whole conversation was very short and rude. Turns out she was on the phone with an insurance company. I was never rude and didn't argue her. I told the medical assistant that she was a bit of a bitch and disrespectful... wrong choice of words and I agree I was wrong for that, but I was actually quite angry at the way I'd been treated. Like I was being snapped at. When I mentioned this to the blonde med assistant she got angry at me. She said that she didn't appreciate me talking about her coworker like that. So I got no where with her and got even more upset. Apparently she is okay with her coworker talking like that to others tho. Then the PA came in and told me that people have a tendency to be rude to the receptionist and that's why she was offended. I'm literally sitting there thinking does nobody listen? I wasn't rude to her first. It got ironed out in the end but I'll probably never be back. The only reason I didn't give this more stars is that blame was immediatly placed on me when I wasn't the one being rude. The buddy system stood strong with the workers and I got no where until I told the PA; who wasn't too happy that I even mentioned it. She defended the worker. Sometimes they are wrong. So just listen to people. (That is the reason for the only two stars) It goes a long way. But at least she got it ironed out with the office manager after I told her I was never rude in the first place.

    No, I do not recommend unless you need a band aid or an aspirin and even then their providers…read more(another name for a nurse ) or their Physician assistant (another name for glorified nurse ) both lack experience . Oh, they are board certified, but in experience? well,, in time, ? and your money / your health? providing them with people they can guess what's wrong , possibly, they can learn but who is to say they will or can learn. anyway you will pay for their learning experience Dr. Jackson and the late Dr. Sparks were excellent physicians however I and my family cannot see Dr. Jackson when calling for an appointment. so if you want an experienced physician, look elsewhere I and my family and insurance will be looking for another Doctor. After 11years at this facility which is not an easy task however why continue to throw good money my health and time to people who consider you as a number

    Les T Sandknop, DO - familydr - Updated May 2026

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