I had a family emergency and had to scramble to find a local doctor that could see my son without…read morean appt. After multiple phone calls and driving all over Rockwall, we found Dr. Patel's practice. She was able to get us in at 9:15. There was absolutely no wait and we were seen right away. Dr. Patel is board certified in Family Medicine and she was nice and personable and seemed to know her stuff. I liked her and said we would definitely be back. The reason I'm not giving a 5-star review is because I was a bit trepidacious when I first booked the appt. over the phone but after all was said & done, I only have positive comments about my experience.

Great Service with Great Caring Doctors. This was my first visit to their new offices and was very…read morepleased with the pleasing staff that welcomed me as I entered and treated me with kindness and respect. The doctors were very professional and eager to take care of my needs and walked me through the whole exam letting me know what tests they were going to perform and why. The office staff took care of all my insurance paper work and made sure that if I had any questions they would be more than happy to answer them. I love the relaxed environment here it really puts you at ease, because I hate going to doctors, but I don't mind going to these...

Dr Richards is excellent! She has been my primary care doctor for several years and I am thankful…read morefor her care and guidance.

I started seeing Dr Richards 5 years ago when I moved to Rockwall/ Heath. I have had the best…read moreexperiences with Cheryl Richards, and her Staff who have always been professional, and responsive to my health issues. I appreciate the great service, and knowledgeable medical staff there. I also must mention that their office, and rooms have always been spotless clean.

I have no issues with my doctor at this office or her staff. They are friendly and knowledgeable…read moreand have a wonderful "bedside" manner. My review is regarding the treatment I received today from the receptionist (Lailani?) Upon checking in, she promptly informed me that I was no longer was covered by my insurance. Since it is the beginning of the new calendar year, I pulled out my new insurance card and told her that I was covered and I had verified this information with my insurer prior to coming to the office. She didn't look at my insurance card; instead, she turned her computer screen toward me and coldly stated, "well my computer says you're not covered." She then stated that she would enter me as a self-paying patient. I told her that I was covered and I would not be paying out-of-pocket for the visit. I asked her to call the number on the back of my card to verify my information. She rudely informed me that wasn't her job and that she would not check me in. I immediately asked her to let me speak to someone with more authority which seemed to agitate her. She finally took my insurance card with her to speak to someone behind the counter. Shortly she returned and without saying anything to me, she began keying something into her computer. Within a few seconds, she told me what I already knew--my insurance was valid. At no point did she apologize to me or acknowledge that she was in error. I understand people can have bad days, but her blatant rudeness and lack of professionalism were uncalled for.

I wouldn't recommend this place to anyone. The NP prescribed me a drug that had a higher chance of…read morehurting or killing me than helping me. They also tried to push expensive referrals that weren't needed instead of the one I needed. Luckily, I had a feeling that I needed to see an actual heart doctor before starting this potential life-ruining drug. This NP is an obvious big pharmaceutical pusher and only after a paycheck. All I needed was to continue on my diet and keep working out, as per an actual high-rated heart doctor. I will never return to this doctor's office, and I wouldn't recommend it to anyone, not even my enemy.

My doctor is Dr. Antonio Barksdale. The earliest appointment I can get with him is in October of…read morethis year and his staff informed me I was lucky to get an appointment that soon. I have been out of diabetic medication over a month and informed the office over the portal. A prescription was called in but there was an issue with pre authorization paperwork from the doctor. I informed his staff through the portal again. I have been back and forth regarding lack of diabetic medication being filled because of necessary paperwork from the doctor and high blood glucose levels I continue to have. I also informed staff I believed I had an UTI. I was told to come into the office for a urine sample. I informed on portal I was in the office on 2/24/23 for second shingles shot and assumed labs would be drawn since I had reported high glucose readings and symptoms of a UTI and was told no. At check out I requested an earlier appointment with Dr. Barksdale and was told I was lucky to have the one in October.

Dr.Witherspoon is awesome! It has takin me a long time to find a Doctor that i like . The only down…read morefall is the front office staff. They are never very friendly and almost make you feel as if they don't really want to be there helping you! Ive been a number of times and their mood stays rude! But if your looking for a good doctor , Witherspoon is great just beware of the staff! Good luck!

I found this IV therapy hydration Groupon for my sister since she wasn't feeling too well. She felt…read moredizzy and nauseated and was recommended by some of her friends to give this a try. The customer service over the phone and in person was good, quick and easy. They took her vitals first and she then came back out to wait. After about 10 minutes they took her back to get hooked on the IV. She said it didn't feel like much, just a cold feeling. The aids kept checking up on her & she felt a slight improvement afterwards.

Absolutely unprofessional and racist. Didn't help my family in anyway with our needs as patients…read more She was willing to help others while I was sitting there in bad shape. Just totally blew me off. Chris and Carmy were absolutely wonderful, and it's sad that they are employed with such a Piss-Poor Dr.

This doctor cannot help you with anything. Pushes pills or shots. Been to him many times and…read moremisdiagnosed every time. Pushes pills and shots that do not work. They tell you no copay when you are leaving, then two months later, send you a bill. When I complained about that they kicked me out of the practice. You will wait hours for him to see you and when you do, he will leave right in the middle of a session and not come back after waiting again. What is it with these so called Doctors that push you out when you need help? Seems it's easier to kick you out, than actually help you. Do yourself a favor and find another competent Doctor!

Dr Vo is an amazing doctor he truely cares about his patients as a person. 10 out 5 stars if I…read morecould. He talked with me about my worries and concerns and explained everything to me and my wife. Our entire family will continue too be his patients for a long time to come.

Availability is good but the office staff had some very rude tenancies. It ended up being a…read moremisunderstanding and I was brought into a room with the office manager to straighten it out. But before all of that the PA and medical assistant were defending the receptionist rude behavior. Turns out that the receptionist was on the phone. Instead of saying that she would be with me in a moment I was told...sit down. I was like...okaaaaay. She called me back up and looked at me and very rudely said...$15 copay. Nothing else. The whole conversation was very short and rude. Turns out she was on the phone with an insurance company. I was never rude and didn't argue her. I told the medical assistant that she was a bit of a bitch and disrespectful... wrong choice of words and I agree I was wrong for that, but I was actually quite angry at the way I'd been treated. Like I was being snapped at. When I mentioned this to the blonde med assistant she got angry at me. She said that she didn't appreciate me talking about her coworker like that. So I got no where with her and got even more upset. Apparently she is okay with her coworker talking like that to others tho. Then the PA came in and told me that people have a tendency to be rude to the receptionist and that's why she was offended. I'm literally sitting there thinking does nobody listen? I wasn't rude to her first. It got ironed out in the end but I'll probably never be back. The only reason I didn't give this more stars is that blame was immediatly placed on me when I wasn't the one being rude. The buddy system stood strong with the workers and I got no where until I told the PA; who wasn't too happy that I even mentioned it. She defended the worker. Sometimes they are wrong. So just listen to people. (That is the reason for the only two stars) It goes a long way. But at least she got it ironed out with the office manager after I told her I was never rude in the first place.

No, I do not recommend unless you need a band aid or an aspirin and even then their providers…read more(another name for a nurse ) or their Physician assistant (another name for glorified nurse ) both lack experience . Oh, they are board certified, but in experience? well,, in time, ? and your money / your health? providing them with people they can guess what's wrong , possibly, they can learn but who is to say they will or can learn. anyway you will pay for their learning experience Dr. Jackson and the late Dr. Sparks were excellent physicians however I and my family cannot see Dr. Jackson when calling for an appointment. so if you want an experienced physician, look elsewhere I and my family and insurance will be looking for another Doctor. After 11years at this facility which is not an easy task however why continue to throw good money my health and time to people who consider you as a number

Dr. George is the BEST doctor ever!!!! He actually takes the time to really listen to his patients…read moreand he cares. I am so happy that he is here in Forney and that he is my doctor! As a bonus he always smells amazing! :)

He is all about the money!!!! He wants you to come in for office visits for the money, but can't…read moretell you what wrong, just keep an eye on it, see you 3 months. Went see him 4 days before my Heart Attack to no avail. I will never go to his office again.

I was referred to Dr. Burchfiel ten years ago by the nurse at my rheumatologist's office. Boy am I…read moreglad I was. Dr. Burchfiel is the BEST doctor I have ever had! She is polite, gentle, compassionate, understanding, and very intelligent. She is thorough with each visit and never makes you feel rushed. I feel better just talking to her. I have recommended several friends and family members to Dr. Burchfiel, and they all have had positive experience. She is just amazing!

Doctor Burchfiel is amazing! Doctors make me nervous. I never know what to say or not to say. She's…read morevery gentle and polite. She also makes great recommendations which is a huge problem I have with other doctors.