I called to verify testing was available. Was glad to hear "YES!"but only first come, first…read moreservice, weekends only. Arrived at 3:00, checkn was quick, received call for room. After vitals, and Med Hx taken, the tests were done. Waited about 30mins, which is normal. I was promptly seen by Naomi NP. Discussed symptoms and listened attentively to my answers. Was prescribed Rxs and told diagnose. She was very friendly, attentive and addressed all my concerns. I appreciate her not rushing thru exam. I pray her sympathy and compassion will convey to her patients, why she does what she does. To heal the sick. I also appreciate the other staff, and their friendly service as well. Keep up the great customer service. I appreciate it so much! And by the way, I was in and out in 1.5hrs on a Sat. A lot quicker than any ER right now with everything going on. Praying for all the health care workers. God Bless you all

You're better off googling all your questions. This place can only take your temperature and give…read moreyou an antibiotic. They should only be allowed to do flu test and school physicals .

We have been here a couple of times and they have been over the top amazing. I was able to easily…read moremake the appointment. We filled out the paperwork and was taken care of promptly. I highly recommend going here. I am grateful to them.

The receptionist was rude and unprofessional. She had an attitude. The practitioner was kind.read more

I made a Sports Physical appointment a day prior. I get to the appointment 7 mins late and it was…read morecancelled. No one was waiting. The lady who seemed to be a Medical Professional told me I was too late and my paper is not completed so they could not help. That's ridiculous I will never ever come there again.

Absolutely not. I scheduled flu shots for myself and my son. 6:10 and 6:20pm. We were 20 minutes…read moreearly for the appointments. Signed in, waited. An hour later, we were still waiting. I canceled and walked about. I will NEVER go back to a Minute Clinic again. BTW: Walgreens has a short wait for flu shots. I only went to CVS because my company prefers their Caremark 90 day prescription mail option. I will not ever schedule another appointment with Minute Clinic, nor will I shop at CVS. What a joke.

The ladies at the front are nice. However, trying to do a DOT Physical seems to be impossible here…read more They made me reschedule twice for them to only tell me a provider is not available both times. Go somewhere else.

Bad billing practices. If you don't want a headache a few years down the line, think twice about…read morethis facility.

To the Administration of Baylor Scott & White Emergency - Forney,…read more As a new resident of Forney, I am writing to express my deep disappointment regarding the service I received at your emergency room. I arrived at approximately 10:00 PM seeking immediate assistance for a cut that required stitches. Upon arrival, I noticed at least 20 people in the waiting area. The intake staff were unwelcoming, and after receiving a wristband, I was told to wait. I sat for one hour and 45 minutes while actively bleeding, and I overhead several other patients complaining about wait times exceeding three hours. Due to the lack of urgency, I chose to leave and drive 20 minutes to Presbyterian Hospital in Rockwall. I was seen immediately by a pleasant staff with no wait time at all. As a Black person, it is distressing to experience such poor service, which unfortunately aligns with the negative experiences many minorities face at facilities like yours. While Forney is growing rapidly, the current representation of care at Baylor Scott & White is unacceptable for tax-paying citizens. I hope the city considers providing residents with better healthcare options, as your facility failed to provide even basic timely care.

I went to the ER and was sent home with abnormal labs and when I called in to get assistance to…read morefind out why most of my labs were abnormal and they send my home, I was advised to Google my labs! What in the world? Why are you guys so rude and nonchalant about peoples health! This place is the worst ER I have ever been two. Two times now I have been sent home with no help. The last time a doctor called me stating they saw and infections in my lab work and they wanted to send me drugs. But they did not see it until after I left. I went to the ER with intense lower left side cramps. I have a history of ectopic and they ran labs and I am seeing my results online two days after leaving the ER and all labs are abnormal. No one explained anything to me or is willing to help me. Your team are terrible and don't care about human life. Pls if you can avoid going here pls do. Waste of money and time and their healthcare team don't care!

From a very satisfied customer:…read more Y'all, I found the best urgent care today in Rockwall. It is a hidden gem, in a little office plaza next to Culver's. It is Rockwall Rapid Care. I had checked in at Care Now for a time after 1pm. I finally get a text they are ready for me at 4. I get there at 4:05. I was one of 3 people in the office. By 5, there were about 20 of us. In that hour, only one person had been called back and I had not seen one person come out. I went to the front and told the unfriendly office staff I was going to leave. I get it. I am sure she was overwhelmed. She said why, there is not a wait, I just have not been able to get you entered. I said, oh okay. If it will be a few minutes, I will wait. I waited another 20 minutes and walked out. I was lucky enough to find Rockwall Rapid Care on Google. I was afraid I would not make it by 6, when they closed, they said they would wait on me. I get there, they greet me at the car and take me back immediately to a wonderful room with a reclining chair. The nurse comes in to get vitals and I fill out some paperwork and they told me to punch a button next to my chair, when I was done. 5 seconds later the doctor comes in. He was a delight. The doctor is an MD, not a PA. He told me what my problem was with a joint in my foot, gave me a shot and told me, I would feel 100% better tonight and he was right. So thankful I found this place. It is a privately owned urgent care and the care I was given was unbelievable. They charged me a $20 copay. I told them, I thought it was $50. They said don't worry about it, if it is more than $20, we will bill you and they sent me on my way. My husband went with me and we were both so impressed and trust me, my husband does not impress easily, when it comes to doctors.

I specifically selected this place because they market themselves as having IV therapy and I was…read morevery dehydrated from a stomach bug. I told the person who answered the phone that before making an appointment. But at the end of the appointment, I was told there was no one present who could administer an IV. I understand doctors do not normally insert IVs but he wasn't capable especially if it's an IV therapy location? I was charged nearly $100 on top of my deductible for a COVID test which I wasn't told before the test was done. I've never been charged that much for a COVID test. Even though I asked about the charge and told him my copay amount, they still overcharged me which wasn't discovered until I asked for an itemized receipt. It took them many hours to issue the partial refund.

Our appointment was made on line for 4:30 pm on a Saturday. About 5:00 was when we were called…read moreback. The nurse and the nurse practitioner were quick and friendly. We were out of there about 15 minutes after we were called back. I would recommend for sure.

I am not here to leave a review of anything that has made my experience great or bad . I am just…read morehere to say that you need to be open 24/7 . People don't just get sick during the day.

I have been here a few times. Never had any problem here. Staff is very courteous…read more Always a clean facility. On problem I've had is with billing. They may bill you again after several months.

I had to take my husband in tonight and within one hour they had him checked in, diagnosed and…read moreafter getting a necessary shot and prescription we were done! The nurse even got him a wheelchair to get him out to the car comfortably. Very kind staff and clean areas! Thank you all for your help and making an already crazy day end on a good note! Highly recommend!

I have been here 2 times now and every time it's been an easy and efficient experience. The…read moredoctor's are always so kind and caring. I appreciate that great care.

set an appointment early in the morning for noon still waiting 45 minutes later after an…read moreappointment stated that the staff was short for a Saturday. I would reconsider this place.

My second experience with them this year. I was nervous about going on the weekend, thinking the…read moreservice wouldn't be as good. I was pleasantly surprised! Short wait (I signed up through my Baylor portal before my appointment). Very thorough and knowledgeable of what was going on. So glad they are nearby!

Please beware of the medical malpractice you may be subjected to by Dr. Folake Familusi…read more In August of 2025, I was prescribed Levofloxacin as a second option to treat a mild UTI. I was not informed of the risks associated with this medication, I was not advised to take precaution or to even communicate with my doctor if side effects occurred. I was not supervised for the 3 days I took Levofloxacin. Baylor Urgent Care in Mesquite did not check in on me. I experienced 3 days of insomnia, tendon pain which caused me to injure my wrist from listing up clothes, constant diarrhea. I also experienced hallucinations and extreme anxiety- anxiety that lingered for months. The effects of Levofloxacin caused a huge toll on my life, as the antibiotic resistance it caused made me the constant struggle to be cured from the UTI, due to being constantly switched from different antibiotics. It also caused me to not be able to walk for weeks from the pain in my leg's tendons, resulting in me having to quit my job. I also spent a lot of money on doctor's visits, medications, ER visits, therapy visits and even an ambulance, due to being prescribed such a harsh antibiotic without any warning. The effects of Levofloxacin also caused a huge strain on my mental health, after instantly giving me symptoms of anxiety once I started taking it. These symptoms lasted months and consisted in doctor visits, crisis hotline calls, and medication to repair the effects it gave me such as suicidal ideations, panic attacks, constant anxiety attacks, nightmares, and memory disruption. The lack of care from the provider who prescribed me Levofloxacin during the 2 minutes she took to see me, without warning nor informing me of risks, was completely negligent and caused a lot of damage onto me and my health.