I had such a great experience at this place! I was able to check in online at home, and it asked me…read morehow far away I live so that the system could notify me when it was time to head in. I like the set up of having a triage-type room where you're called in for vitals, then transferred along to another room to wait for the doctor. Will definitely be back!

I absolutely love that you are able to check in online, see their wait time, and know where in line…read moreyou are. They tell you when to come in and even let you fill out the information online so you have minimal things to do once you get there. The front desk workers are very nice and helpful and so is the nurse who takes your vitals. The doctor is knowledgeable and thorough. They took good care of me in my visit after a car accident and made sure to provide me with all information that I needed to help my injuries moving forward. I will come here again if I ever need urgent care!

I have been here a few times. Never had any problem here. Staff is very courteous…read more Always a clean facility. On problem I've had is with billing. They may bill you again after several months.

I had to take my husband in tonight and within one hour they had him checked in, diagnosed and…read moreafter getting a necessary shot and prescription we were done! The nurse even got him a wheelchair to get him out to the car comfortably. Very kind staff and clean areas! Thank you all for your help and making an already crazy day end on a good note! Highly recommend!

They didn't not send a bill or any communication about an outstanding balance. Instead they just…read moredecided to steal money out of my bank. When I called them the girl said they didn't take a payment. girl get your eyes checked it shows on my bank!!!!

We made a trip to Integrity Urgent care for an injury my husband had. Everyone was very nice and…read morefriendly. Janetta and Roxy took great care of my husband and walked us through everything. We will definitely be going back when needed.

I called to verify testing was available. Was glad to hear "YES!"but only first come, first…read moreservice, weekends only. Arrived at 3:00, checkn was quick, received call for room. After vitals, and Med Hx taken, the tests were done. Waited about 30mins, which is normal. I was promptly seen by Naomi NP. Discussed symptoms and listened attentively to my answers. Was prescribed Rxs and told diagnose. She was very friendly, attentive and addressed all my concerns. I appreciate her not rushing thru exam. I pray her sympathy and compassion will convey to her patients, why she does what she does. To heal the sick. I also appreciate the other staff, and their friendly service as well. Keep up the great customer service. I appreciate it so much! And by the way, I was in and out in 1.5hrs on a Sat. A lot quicker than any ER right now with everything going on. Praying for all the health care workers. God Bless you all

You're better off googling all your questions. This place can only take your temperature and give…read moreyou an antibiotic. They should only be allowed to do flu test and school physicals .

My feelings were belittled. My concerns weren't made important. My problems were dismissed, when I…read morewas finally pushed to my breaking point i was criticized for crying and was made to feel like it was my fault. Emotional abuse! Will not be returning!

Was in last week with my husband for our annuals and was to go back this week to have blood drawn…read morefor full panels, but that's not happening now. In fact, we're NEVER stepping foot in your office again. After suffering for 10 straight hours of incessant nausea with no other symptoms 2 nights ago, I was refused entry and told to go to urgent care or the ER instead...because BFM isn't allowing anyone inside that has ANY covid symptoms, even if they wear a mask. Reminds me of a fireman that's afraid of fire. Why are you even open when there are a-symptomatic people all over the place? Why was Dr Brashear shaming the community into wearing masks just a few months ago? So the masks don't actually work and he's scared, or he doesn't really care for his patients...or both. We're going with both. Cowardly money-grabber. In fact, I don't think he's ever in the office as I've never seen him in person. Anyway, I went to urgent care in Forney yesterday, was tested for covid (negative), had blood drawn, got hooked up to an IV, was given an anti-nausea injection and felt immediately better for just $20. Guarantee y'all would have charged WAY more (if you'd have let me in). Not getting anymore of our money and we're finding another family doctor. I've left the same review on your Facebook page.. Now I'm off to add to your not-so-glowing reviews on Google!

We have been here a couple of times and they have been over the top amazing. I was able to easily…read moremake the appointment. We filled out the paperwork and was taken care of promptly. I highly recommend going here. I am grateful to them.

The receptionist was rude and unprofessional. She had an attitude. The practitioner was kind.read more

This office experience with front desk people and there gossiping about patients is very…read morecondescending. Im sitting at the table and hear the black lady asking the Hispanic lady why did I still have the key? If my items are locked in the establishment cabinet for drug test and i don't produce enough urine sample the first time around I have to wait. I'm right here I can hear. Also speaking on other patients information while there in the back isn't patience confidentially. Learn how to train you staff to be better when handling information it doesn't show quality care.

Go To the Oak Lawn location! They're so much nicer and…read moreprofessional. Everyone here is so angry and belligerent.

Dr. Pino diagnosed my earache with professionalism and speed. His bedside manner was excellent. I…read morerecommend UT Urgent Care in Canton. JD

The girl at front desk acts like she would rather be anywhere else than being at her job. Had to…read morewait 2 hours to see someone then Ms Babbit did nothing but give me $52 worth of medicine that has done nothing and I ask her for antibiotic and steroid shot. She refused both. Thanks for ruining my Christmas.

I made a Sports Physical appointment a day prior. I get to the appointment 7 mins late and it was…read morecancelled. No one was waiting. The lady who seemed to be a Medical Professional told me I was too late and my paper is not completed so they could not help. That's ridiculous I will never ever come there again.

Absolutely not. I scheduled flu shots for myself and my son. 6:10 and 6:20pm. We were 20 minutes…read moreearly for the appointments. Signed in, waited. An hour later, we were still waiting. I canceled and walked about. I will NEVER go back to a Minute Clinic again. BTW: Walgreens has a short wait for flu shots. I only went to CVS because my company prefers their Caremark 90 day prescription mail option. I will not ever schedule another appointment with Minute Clinic, nor will I shop at CVS. What a joke.

From a very satisfied customer:…read more Y'all, I found the best urgent care today in Rockwall. It is a hidden gem, in a little office plaza next to Culver's. It is Rockwall Rapid Care. I had checked in at Care Now for a time after 1pm. I finally get a text they are ready for me at 4. I get there at 4:05. I was one of 3 people in the office. By 5, there were about 20 of us. In that hour, only one person had been called back and I had not seen one person come out. I went to the front and told the unfriendly office staff I was going to leave. I get it. I am sure she was overwhelmed. She said why, there is not a wait, I just have not been able to get you entered. I said, oh okay. If it will be a few minutes, I will wait. I waited another 20 minutes and walked out. I was lucky enough to find Rockwall Rapid Care on Google. I was afraid I would not make it by 6, when they closed, they said they would wait on me. I get there, they greet me at the car and take me back immediately to a wonderful room with a reclining chair. The nurse comes in to get vitals and I fill out some paperwork and they told me to punch a button next to my chair, when I was done. 5 seconds later the doctor comes in. He was a delight. The doctor is an MD, not a PA. He told me what my problem was with a joint in my foot, gave me a shot and told me, I would feel 100% better tonight and he was right. So thankful I found this place. It is a privately owned urgent care and the care I was given was unbelievable. They charged me a $20 copay. I told them, I thought it was $50. They said don't worry about it, if it is more than $20, we will bill you and they sent me on my way. My husband went with me and we were both so impressed and trust me, my husband does not impress easily, when it comes to doctors.

I specifically selected this place because they market themselves as having IV therapy and I was…read morevery dehydrated from a stomach bug. I told the person who answered the phone that before making an appointment. But at the end of the appointment, I was told there was no one present who could administer an IV. I understand doctors do not normally insert IVs but he wasn't capable especially if it's an IV therapy location? I was charged nearly $100 on top of my deductible for a COVID test which I wasn't told before the test was done. I've never been charged that much for a COVID test. Even though I asked about the charge and told him my copay amount, they still overcharged me which wasn't discovered until I asked for an itemized receipt. It took them many hours to issue the partial refund.