I had such a great experience at this place! I was able to check in online at home, and it asked me…read morehow far away I live so that the system could notify me when it was time to head in. I like the set up of having a triage-type room where you're called in for vitals, then transferred along to another room to wait for the doctor. Will definitely be back!

I absolutely love that you are able to check in online, see their wait time, and know where in line…read moreyou are. They tell you when to come in and even let you fill out the information online so you have minimal things to do once you get there. The front desk workers are very nice and helpful and so is the nurse who takes your vitals. The doctor is knowledgeable and thorough. They took good care of me in my visit after a car accident and made sure to provide me with all information that I needed to help my injuries moving forward. I will come here again if I ever need urgent care!

From a very satisfied customer:…read more Y'all, I found the best urgent care today in Rockwall. It is a hidden gem, in a little office plaza next to Culver's. It is Rockwall Rapid Care. I had checked in at Care Now for a time after 1pm. I finally get a text they are ready for me at 4. I get there at 4:05. I was one of 3 people in the office. By 5, there were about 20 of us. In that hour, only one person had been called back and I had not seen one person come out. I went to the front and told the unfriendly office staff I was going to leave. I get it. I am sure she was overwhelmed. She said why, there is not a wait, I just have not been able to get you entered. I said, oh okay. If it will be a few minutes, I will wait. I waited another 20 minutes and walked out. I was lucky enough to find Rockwall Rapid Care on Google. I was afraid I would not make it by 6, when they closed, they said they would wait on me. I get there, they greet me at the car and take me back immediately to a wonderful room with a reclining chair. The nurse comes in to get vitals and I fill out some paperwork and they told me to punch a button next to my chair, when I was done. 5 seconds later the doctor comes in. He was a delight. The doctor is an MD, not a PA. He told me what my problem was with a joint in my foot, gave me a shot and told me, I would feel 100% better tonight and he was right. So thankful I found this place. It is a privately owned urgent care and the care I was given was unbelievable. They charged me a $20 copay. I told them, I thought it was $50. They said don't worry about it, if it is more than $20, we will bill you and they sent me on my way. My husband went with me and we were both so impressed and trust me, my husband does not impress easily, when it comes to doctors.

I specifically selected this place because they market themselves as having IV therapy and I was…read morevery dehydrated from a stomach bug. I told the person who answered the phone that before making an appointment. But at the end of the appointment, I was told there was no one present who could administer an IV. I understand doctors do not normally insert IVs but he wasn't capable especially if it's an IV therapy location? I was charged nearly $100 on top of my deductible for a COVID test which I wasn't told before the test was done. I've never been charged that much for a COVID test. Even though I asked about the charge and told him my copay amount, they still overcharged me which wasn't discovered until I asked for an itemized receipt. It took them many hours to issue the partial refund.

My Husband had a blod clot that had to be removed in an emergency in Sept. We went back for a…read morerecheck and to get a referral for a Sonogramon his leg Per his Vascular/Surgeon. Dr Believes my husband has another blood clot. I called today trying to find out who they sent the referral to so I could call them. I am told that my Husband signed a Refusal of Medical advice. This Is False!!!!! THEY HAVE MY HUSBANDS LIFE IN THERE HANDS. I Love Dr. Trinh and Dr. Brown. I am not AT ALL Blaming Dr. Trinh and Dr. Laura!!!! I am filing a complaint with the Medical Board. Please Please Don't go there!!!! My Husband could Die Because of these people if he has another Blood clot. I give Dr. Trinh and Dr. Brown 5 There is one Nurse that has been there since I started going that I give 5 too also. NO STARS TO ANYONE ELSE IN THE OFFICE!!!!

So I went to his location because my kids and I were sick and we were driving home from seeing…read morefamily. The front desk staff said we couldn't be seen because our PCP were out of dallas... just because we have HMO doesn't mean we can't go to an urgent care. She tells me they are not a urgent care but it clear says 'urgent care' on the sign. Makes no since.

This office experience with front desk people and there gossiping about patients is very…read morecondescending. Im sitting at the table and hear the black lady asking the Hispanic lady why did I still have the key? If my items are locked in the establishment cabinet for drug test and i don't produce enough urine sample the first time around I have to wait. I'm right here I can hear. Also speaking on other patients information while there in the back isn't patience confidentially. Learn how to train you staff to be better when handling information it doesn't show quality care.

Go To the Oak Lawn location! They're so much nicer and…read moreprofessional. Everyone here is so angry and belligerent.

Everyone here at Total Point in Ennis is so friendly and accommodating! These people have the best…read moreattitudes. From the front desk to the nurse and doctor. They are very fast and efficient but listen and do not make you feel rushed. You ladies keep up the great work & friendliness. Y'all rock!

They are great. Highly recommend going here. They will take great care of you. Staff is very kind.read more

Walked in and said they only see new patient in the morning. The receptionist wasn't not welcoming,…read moreso I would expect the care to be any better.

They shut down their system 20-30 minutes earlier than their closing time and won't help you. But…read morethey will offer to make you an appointment for the next day. With their system shut down? And their OPEN sign is on. Front desk was very rude. I wonder what other staffing issues they have.

The ladies at the front are nice. However, trying to do a DOT Physical seems to be impossible here…read more They made me reschedule twice for them to only tell me a provider is not available both times. Go somewhere else.

Bad billing practices. If you don't want a headache a few years down the line, think twice about…read morethis facility.

Our appointment was made on line for 4:30 pm on a Saturday. About 5:00 was when we were called…read moreback. The nurse and the nurse practitioner were quick and friendly. We were out of there about 15 minutes after we were called back. I would recommend for sure.

I am not here to leave a review of anything that has made my experience great or bad . I am just…read morehere to say that you need to be open 24/7 . People don't just get sick during the day.

I called to verify testing was available. Was glad to hear "YES!"but only first come, first…read moreservice, weekends only. Arrived at 3:00, checkn was quick, received call for room. After vitals, and Med Hx taken, the tests were done. Waited about 30mins, which is normal. I was promptly seen by Naomi NP. Discussed symptoms and listened attentively to my answers. Was prescribed Rxs and told diagnose. She was very friendly, attentive and addressed all my concerns. I appreciate her not rushing thru exam. I pray her sympathy and compassion will convey to her patients, why she does what she does. To heal the sick. I also appreciate the other staff, and their friendly service as well. Keep up the great customer service. I appreciate it so much! And by the way, I was in and out in 1.5hrs on a Sat. A lot quicker than any ER right now with everything going on. Praying for all the health care workers. God Bless you all

You're better off googling all your questions. This place can only take your temperature and give…read moreyou an antibiotic. They should only be allowed to do flu test and school physicals .

I have been here a few times. Never had any problem here. Staff is very courteous…read more Always a clean facility. On problem I've had is with billing. They may bill you again after several months.

I had to take my husband in tonight and within one hour they had him checked in, diagnosed and…read moreafter getting a necessary shot and prescription we were done! The nurse even got him a wheelchair to get him out to the car comfortably. Very kind staff and clean areas! Thank you all for your help and making an already crazy day end on a good note! Highly recommend!