We noticed a roof leak dropping from the bathroom ceiling early morning on Tuesday, 10/14. I left a…read morevoice mail, and Andy called back soon afterwards. He was backed up, but could drop by to look at the situation on Saturday, 10/18. He called on Thursday, 10/16 to check if we were doing OK. On Saturday, he arrived on time. He was very friendly and informative. He is a good teacher and shared information while showing us various material to explain. He spent a lot of time investigating the problem thoroughly, and found what he believed to be the problem. Because he'd already uncovered the roof in that area, he decided to just do the work at that time, rather than schedule it for a few weeks when he had available time. This meant he had to delay his next appointment by at least an hour, maybe two, but we were very happy that we could get it fixed so quickly, before the next rain. He provided us with a HUGE number of photos and videos of our roof, taken with both his phone and his drone. They were very helpful in understanding what the problem was, how he fixed it, and other potential issues. He also gave us a few referrals to properly clean the roof of moss, fix gutter issues, etc., and suggested to cut down tree branches hanging over the roof. He also suggested we call him back next Spring to do a more thorough inspection, to take care of any issues he couldn't assess, due to too much moss (too slippery) in one part of the roof. Two decent rains have happened since he came, and my husband's quick check in our attic didn't show any water leaks. So it seems pretty certain that he did indeed fix the leak. I plan to update this review next year, after he comes back to perform maintenance on the rest of the roof. For me, Andy will always be my first (and only) call when I have a roof leak.

I found Andy searching online and also on the telephone and he does a great job. He is very honest,…read moreand his pricing is competitive but fair. I would recommend anybody who wants quality and great service to give Andy a try.

From start to finish, detailed roof inspection by Galen with photos of needed repairs, followed by…read morequality repairs, thorough review of completed work with before and after photos - all professionally done by Alex and Sterling. Co-Owner Brandon came by to ensure work was done to Powers Roof high standards. Highly recommend Powers Roof Service for any roof inspection and repairs. They are honest and use the best materials with no short cuts to do the job for lasting results. We know from their work 10 years ago with zero leaks!! Well worth the investment.

Powers Roof Service came out to inspect my roof and the tech found slipped and broken tiles and he…read moresubsequently made emergency repairs. Meanwhile, I checked with the builder as the home is just gone eight years in age and found that the roof is still under warranty and so they made permanent repairs under the terms of the warranty. I asked Powers Roof Service for an invoice for the emergency repairs and the owner contacted me directly and advised that there would be no charge. In fact, he was glad to hear that the repairs were covered under warranty. I am so very impressed by Powers Roof Service regarding their professionalism, their great business sense, and their good neighbor outlook. Many people have commented about how good Powers Roof Service is and that is no exaggeration. They are my company for roofing needs going forward!

Scott is a nice guy, was on time and did a great job, will use him again to clean my solar panelsread more

Scott was great and very professional. I requested for quotes and he responded almost immediately…read moreand worked out a schedule. He had the best price as well. He provided gutter cleaning and installing gutter guards that I bought. He was very good with communication and very efficient with his work. Would definitely hire him again and would use his other services.

This is the third roof I have had installed in my lifetime - and by far the best experience…read more The attention to detail and the quality of work was first class. The job involved some rot and pluming issues (old house). All work was done on time. Clean up was exceptional. I highly recommend Harlan Roofing.

We hired Harlan Quality Roofing, Inc for a roof replacement that included chimney saddle and step…read moreflashing work. Shortly after completion, we experienced a significant leak near the chimney during a controlled water test. We repeatedly asked for photo/video documentation of the original water testing and requested a controlled retest after additional sealant was applied to the flashing and chimney areas. This was never provided. Because sealant was added after the initial test, it became impossible to determine how the flashing system performed in its original installed condition. Despite our requests for a documented and isolated testing process, the issue was attributed solely to stucco and chase cap conditions without verification of the flashing work included in our contract. Communication became increasingly dismissive when we asked reasonable, technical questions about how the leak source was isolated and verified, and the matter was pushed toward final inspection without the testing we requested. We also had concerns about billing transparency during dry rot repairs. We had to repeatedly request documentation showing where repairs were made, how many hours were spent on new work versus items already included in the original contract, and how labor time was calculated (including delivery and travel time billed at the same rate as on-site repair work). The initial invoices and explanations were vague, and only after multiple follow-ups did we receive partial clarification and a small credit for duplicated labor hours. While the company was responsive in replying to emails, we were left to identify gaps in documentation, testing, and billing ourselves rather than being provided clear, proactive transparency. Based on our experience, we strongly recommend that future customers insist on detailed documentation, clear labor breakdowns, and controlled verification testing when leak diagnosis or change-order billing is involved.

Lorenzo and his team are fast, efficient and did a great job!…read more Lorenzo even went above and beyond when at my instructions they cut all my extra unused cables down. Turns out, one of them was being used! It was our internet! My bad! Lorenzo spent time figuring out which cable it was and reconnected it. We are VERY pleased with the work done and HIGHLY recommend Lorenzo and t

Roofing team is amazing! Lorenzo literally come to my house and within 30 mins, had all…read moremeasurements ready with a free quote. He was very efficient to share all material options. Great service provided via prep journey prior to final install. He was always available to answer questions, address specific needs, and offer advise on best solutions. When came time to deliver, the team pushed through completion with precise execution. Within less than two days, entire roof removed, replaced all rotten wood, installed new vents, and applied final shingles. The team even went above and beyond by primering new plywood and applied paint to vent matching my shingle colors. HIGHLY recommend this trusted roofing company to anyone who wants a great service, reasonable price, and amazing results!

**Above and beyond roofing work -- highly recommend!**…read more Jason Hope, Cris Espinoza, and Tommy did an outstanding job on our roof. They set clear expectations from the start and communicated well throughout the entire project. They worked hard and were completely responsible and accountable. At one point they accidentally broke a skylight, but instead of cutting corners, they went above and beyond to get it repaired properly and made it right. They also cleaned up thoroughly after every single day of work, which we really appreciated. The finished roof looks even better than it did before. I also want to recognize Jose and Adrian. When the inspector required additional work on the roof, Jose took the time to clearly explain the cost differences so we knew exactly what we were paying for and why. I had a lot of questions about the cost breakdown for the sheeting, and it was pretty confusing to me, but Jose was so patient and kept explaining it different ways until it finally clicked. Adrian set us up with our initial consultation and spent over an hour working through pricing with us to get us a great deal. He respected my budget and kept it at the forefront the whole time, which made me feel truly seen and heard. Anytime I had a question or needed help with financing, he was there for me. This whole team was trustworthy, detail-oriented, and easy to work with from the first consultation to the final walkthrough. Highly recommend!!!

I scheduled Straightline roofing to come repair my pergola. I've used Straightline several times in…read morethe past and continue to use them because I trust them, they've always done good work, and the prices are fair. Logan and Jacob arrived this morning as scheduled. They reviewed work to be done prior to starting. They got to work repairing the pergola and were finished by 1:00 pm. I can't tell you how much I appreciate Logan and Jacob's work ethic. They knew I was concerned about getting this done before the rain and they didn't disappoint. As always, I won't hesitate to use Straightline again in the future. Thanks again!

We recently had our roof replaced and are very happy with how everything turned out. Clark was…read morestraightforward, easy to work with, and offered great pricing. It took me a few weeks to decide on a roof color, and Ashley was incredibly patient and kind throughout the process. She went above and beyond by providing addresses of homes with roof colors I was considering so I could see them in person, which made the decision much easier. The crew was kind, courteous, and worked hard to get the job done. They picked up the trash daily, kept our yard clean and worked around the landscaping. They completed the project as promised, and the roof looks great. Overall, it was a great experience from start to finish. We would definitely recommend this company to anyone looking for a new roof.

Whole roof replacement. Competitive price.. On time for estimate and good communication for all…read morephases of job. The crew was pleasant and hardworking . Property left clean after work was complete.

I cannot recommend this company enough! Friendly and professional, everyone I had contact with were…read moregreat. When my family moved into our house, we already knew our roof would need to be redone and we hoped to get it to about 5 years post move in time. At year 4, our roof sprung a leak and so this was the first time AER came to the rescue. Chris Stohl got our repair coordinated quickly and efficiently but confirmed this was just buying 1 season. That next year we sprung a different leak but were just months away from it being the most perfect time financially. Chris came out and actually helped to tarp our roof to get us through the rain. Talk about above and beyond! I told him that we would do the roof that summer and he got a quote prepared. We did get some other quotes in the meantime and AER just was top to bottom better with warranty, materials and price point. We went with AER and they put our job on the exact week we needed. Megan and Rebecca coordinated the process the entire way. They were preparing us for all the expected noise, logistics and material delivery practically every day leading into the start day. When work got started, each inspector and crew member were polite and efficient. Our new roof went in perfectly to what we had expected. After project finish, there was a problem with dealing with the county office, through no fault of either us or AER (thanks former home owner from 20+ years ago). Rebecca and Megan did an awesome job communicating everything and thankfully the project wrapped up peacefully. Again, simply, AER took great care of us and helped to make sure everything went smoothly. We are looking forward to many many years in this home and rest easy with the security of AER quality promise. Thanks again!

Never even got a quote. They came. But never got a quote after they tried pushing some "fire…read moreproof" white roof on me.