I am a Superintendent for a large General Contractor here in Las Vegas. I worked with Integrity Pools during an Apartment Project we built. So when it came time to build my dream pool and my back yard, I asked Ryan and Larry to help with design and pricing. My wife and I talked to four or five different Pool Contractors, who all said they do "custom pools". In truth all other companies build their own cookie cutter pools with limited material selection, they just change the shape a bit. Integrity was the only Contractor that we talked to that would build the pool exactly the way we wanted it (as long as the design met the local building code requirements of course). They used real natural materials of our selection and their was no limit on what we wanted to do. We wanted a large Sun Deck (20ft x 12ft) and we wanted two different colors of pebble tech (sand for the Sun Deck and Blueish-Gray for the deeper pool). Integrity's response to all of our requests? "No Problem! We have never done it before, but we think it will look awesome! Can't wait to get started!"
I have a vast construction knowledge, yet Ryan was still willing to teach and walk me through some of the aspects that I did not quite understand. He was very patient as I ask a lot of questions.
Once construction got started I could tell that they always used the same Subcontractors for each project as they only work with the best and with the guys that they have worked with for 20+ years. Now my wife really wanted her pool NOW and she will say that the construction process was slower than what it should have taken, but with my construction back ground, I know that quality work takes longer. And I would rather have quality work that lasts a lifetime, then hurry up and get it done, then have a lifetime of issues.
We have very few issues in the past 2 years we have had our pool. Resently we had a faulty auto fill and Ryan changed it out even though the warranty was expired.
I would recommend, and have recommended Integrity Pools to any of my friends and/or Contractors I work with. read more