Jeremy offers great solutions and explains them well. This visit, he set up my new MacBookAir and…read moretransferred all the info from my old one, as well as found corrected the error blocking my back-up drive and taught me how to avoid that.

I had an issue with a green screen in my desktop that I could not resolved. I took my computer in…read morewas very pleasantly surprised with the excellent customer service I received. Carolyn greeted me and was very meticulous in taking down my concerns about the computer. Two days later I went to pick my computer up and due to its age, it's time to for me to replace it. I spoke with Bryce who was very knowledgeable and offered for me to shop computers and bring the information to Tuff Techies and they would gladly tell me which computer would suit me better. I am very glad to see how professional the staff is and how much they're willing to extend their knowledge and be helpful. I'm very happy with their services and their prices are very reasonable compared to other services I have received elsewhere. Hope that never changes.

I've been taking my PC to PC Simplicity for many years going back to when KC first owned the…read morebusiness. In spite of his passing and a couple of owners who have taken over the business, they have kept it as professional as always. I recently took my pc in for repair after my external hard drive busted, though my hard drive was not repairable, Ian (who I met with) gave it a heavy general cleaning, removing several malwares. I was very happy with the way he handled everything. I will continue to use PC Simplicity for many years to come! ~ D. Wall

Amazing group of people who actually know what they're taking about and will take the time to do…read moreyou right. Brought in my laptop with issues after a battery replacement. Went though it and showed me that the issue wasn't the battery, but a heavily damaged motherboard after having it worked on at ReConnected.

Jody saved my HP laptop from premature death after a nasty blue screen appeared saying Windows…read morecouldn't be loaded because of a bad kernel file. Jody was able to remove and back up my HDD, then reinstall the op sys and my files. And all this was performed swiftly at a reasonable cost. I contacted PC MD by email and alerted Jody of the issue I was facing. The laptop was picked up the next morning and delivered just over 24 hours later, functional again. I'll be sure to contact PC MD in the future should any of my computers need service.

Jody is a lifesaver to any and all of us in the Prescott AZ area with PCs! She travels TO YOU, to…read moreyour home or office to help with set up of new computers and computer systems or troubleshooting problems with existing ones. If she can't remedy on the spot, she lugs your computer home to work on -- further saving you the time and hassle of so doing and always returning them in tip top shape. She has taken care of my computers for many years now and I have been steadfastly referring her to friends, family and clients as the top PC tech around. Incidentally, she is the computer tech for Prescott's most productive real estate firm, Realty Executives Northern Arizona, where she is always on speed dial. And, she is nice to boot! 5 star recommendation for sure!

My HP Pavilion desktop suddenly stopped working. I called Benchmark and spoke with Vince, the…read moreowner about 2:30 on Monday afternoon and he told me to bring it in. When I arrived just before 3:00 PM they began work immediately, did some troubleshooting, and determined that the power supply was bad. A new one was installed and I was on my way shortly before 4:00 PM with a working computer. Vince and Don did a great job in a very short time and got me back on the road at a VERY reasonable price. I recommend them without reservation. Dennis C.

The Benchmark guys are the best I have ever worked with. They go above and beyond the call of duty…read moreto help out every customer. I will never go anywhere else. They are awesome. I cannot recommend them enough.

I cannot recommend this repair service highly enough! This is my second experience using Nerdy…read moreNeighbor and If I could give them more than five stars, I absolutely would. The Issue: My smart phone was accidentally thrown into Talk Back mode when my basset hound puppy, unhappy because his sister had grabbed the prime real estate area on the bed which is snuggled into my side, stomped on my chest with the full force of all his 32 pounds centered into one paw. This caused a seismic event on the bed and by the time the shaking was over, my phone was stuck in Talk Back mode. After spending at least two hours trying everything suggested from Google, You Tube and Reddit to fix the problem, I became despondent. As I am not very diligent at backing up important data, I was worried I would never see my contacts, photos and text messages again. The Hero: 1. Ethan convinced me to bring the phone in. 2. He got it working and back to normal within approximately 15 seconds. 3. He saved my professional life since I depend on my phone daily for all professional contacts. 4. He refused to charge me for the service. The Verdict: Nerdy Neighbor is my go-to for all my electronic repair needs. I highly recommend them for their professionalism, expertise and heroic tech repair service!

I am a student who came in with a computer that wasn't charging consistently. Nerdy Neighbor failed…read moreto fix my computer TWICE and refused to refund me. The first time they replaced the battery and it was about $270 and when my computer wasn't fixed I brought it back in and they replaced the charging ports, this was $98 because they only charged me for the new ports. Up to this point I was satisfied and felt that the service was good. Then I got my computer back again and it still wasn't fixed. I am out almost $400, I am skipping grocery trips to be able to afford this and I have missed countless assignments bringing it into the shop. I called to ask for a refund and they refused to refund the work- the majority of the price and said they would refund the parts but only if they stripped the parts from my computer so I am then out hundreds of dollars and I would have a completely un-usable computer. They would have the parts back to use in another computer and still were paid for their work. 100% a massive waste of time and money and now I can hardly afford to get it fixed elsewhere. (edited review to add photo)

Greg and his team at Tri-City Computers are excellent! Not only did they replace my laptop…read morebattery, they replaced it again at no charge when the one the manufacturer sent was a lemon! They are great to work with, always professional, and very affordable! I cannot recommend them highly enough!

Greg helped me out on a computer issue over the phone. We both put our heads together and rectified…read morethe problem. Greg is an expert in computer repairs and advised me with no charge. A very congenial gentleman whom I would highly recommend for all of your computer needs. Chuck Johnson Prescott AZ. 01-29-2025

Show up! Call three times didn't received any response. Gave me a reasonable estimate and I was…read moremore than willing to pay all of it without question. No response was no matter what I said.

UPDATE: AWESOME…read more Joshua showed up on time, didn't milk the clock, and got my laptop screen working perfectly. He's detailed, focused, honest and fast. I would use Glick's for any repair he offers.

Al did a fantastic job on fixing my MacBook Pro in a day! He is very pleasant, professional and…read moreknowledgeable. Pricing is fair. I highly recommend him

MicroAZ is a hidden gem in the Quad City Area! Technical Director Au Nguyen's expertise is second…read moreto none. When my husband and I were told our existing computer was on its last legs, we began looking for a new one. Not an easy feat as we are not computer whizzes by any means. We went to several shops to inquire about a new computer and the workers talked WAY over our heads and tried to pressure us to go with their business on the spot and immediately pay on the spot with our credit card. We informed them that we were not ready to make such a quick decision and instead preferred to do more research ourselves. We discovered MicroAZ and met with Au ("Al") Nguyen. Al was very polite and listened intently to our questions and concerns. He also asked us what we would be using our computer for so as to get a perfect fit for us. Al spoke with us on layman's terms and did not talk over our heads in super tech talk. Al recommended several affordable and good brand computers, plus he said he could even build one for us, but again there was no pressure to go one way or the other. He encouraged us to look around and make our own decision. After visiting several computer shops, we found a computer which we felt would meet our needs. We took a picture of it and the description of it and asked for his opinion. He told us we had selected a very good computer that would last us many years. We brought the new computer to Al and he transferred our info from the old computer and had us test it out before we took it home. After that, we discovered our printer was too slow for our new computer. Again, we talked with Al. We found a good printer and Al hooked it up for us and made sure we were happy. In short, Al is an excellent, knowledgeable, friendly, and very helpful computer expert. He is definitely hidden secret in a high tech world!

Soft tech and Chris can do just about anything and I'm amazed about the diversification of…read moreexperience and abilities that he can do.

Chris at SofTech Computers, has always been very kind, patient, professional and helpful every time…read moreI have called him for technical help be it big or small on my phone or computer. He is a great guy besides being so knowledgeable about technology. I highly recommend him to anyone who needs this kind of service.

These folks are super friendly and professional. my Mom accidentally got porn spam on her note book…read morepopping up all the time and was embarrased to go to anyone to get it removed. We made an appointment with PC Works. after we showed up they made my Mom feel at ease about the situation and fixed the problem quickly. they even cleaned up all her other cookies and junk and improved the notebooks performance. they never said a word about the problem or made my Mom feel bad because her notebook was kinda old. highly recommend these folks for all your computer needs!

Can't really compare to others, but I took my non-working computer for diagnostic. They called me…read moreback with an estimate to repair. Although I thought it was high, I authorized the work. Computer works better the ever. Thanks Joshua