Recently I purchased a house that Integrity Gutters installed a back yard French drain for in 2016. The back yard was very wet due to run off from a hill in the back of the property. Additionally, there was water in the crawlspace after a rain. I hired another contractor to address the crawlspace issue. I contacted Integrity Gutters to learn some details about the French drain that was installed (parameters, depth, material etc.) This is relevant because excessive water in the yard and water in the crawlspace are often related issues. I planned to pass this info on to the contractor working on the crawlspace so that they can better assess that issue and tailor a solution to the problem. I contacted I.G. toward the end of April to obtain this info. The gentleman seemed like he wanted nothing to do with the issue. Saying basically that's how it's going to be,(the area would always be damp) but it's better than it was. He reluctantly said he would have the installer (Bill) call me. Two weeks later Bill called and also seemed reluctant to help, also saying that the area will always be wet etc. I told him that I understood that, but just wanted to know if he could stop by for 5-10 minutes and point out the exact location of the work they had done, again so I can relay it to the new contractor. He VERY reluctantly said he could possibly come by Sunday 3-17? That conversation was on 3-13. I have yet to hear from Bill or anyone else from I.G.? Whether or not you need this specific type of work done makes no difference. This speaks to 'service after the sale'. The previous owner spent thousands to have this work done by I.G. and I requested NO follow up work be performed by them, just 5-10 minutes of there time? If you are looking for service after the sale, look elsewhere... read more