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    Integrity Floors

    2.8 (4 reviews)
    Open • 8:00 am - 5:00 pm

    Services - Integrity Floors

    Carpet binding

    Carpet installation

    Carpet removal

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    Floor N More - Marble look porcelain tile less than 2$ per sqft

    Floor N More

    (7 reviews)

    North Dallas

    I initially believed we could resolve issues through collaboration, but the company, including the…read moreOwner Ahmed, appears more focused on charging customers than delivering solutions. They consistently over-order materials and decline to credit the excess, leaving us with unnecessary costs. The cabinets ordered were of poor quality and damaged when they arrived to my home. So I told them to remove them I didn't want that in my home. The shower plumbing was installed incorrectly, resulting in a non-functional shower with no willingness to rectify the problem. Our heated bathroom floors were damaged, and there has been no attempt to repair them. Paint was left on floors and windows, with no removal performed. The installed floors exhibit air pockets, which were not addressed. An expensive toilet was damaged, and a replacement was never provided. Some workers stole from our home and performed substandard work, leaving a mess behind. We later learned they had not completed a full home remodel as claimed and lacked the expertise for a project of this scope. Floor n More has not honored their commitments and still owes us money. Exercise caution with Floor n More. If you decide to proceed, document all communications, timelines, and material quantities, and be prepared to demand accountability and written assurances.

    If I could leave zero stars, I would. The company gave us a quote for a floor and then an official…read moreestimate. We went in the next day to pay for the floor and all of a sudden, they increased the price per square foot by $1.75/sq. Ft. The employees have to check with the owner on every single thing and have no autonomy to make decisions. The experience we have had with this place has been absolutely terrible and I would warn everyone to stay away unless you want to experience the price switching that we did. Zero stars.

    Empire Today

    Empire Today

    (269 reviews)

    BUYER BEWARE they were quick but bad price, low quality install. I'll have to have someone redo…read morethis "lifetime lasting" floor within 12 months. its coming up in a lot of places. Update: they are making up reasons to make me pay for the repair i wont share here but again BEWARE.

    I have been a customer of Empire Today for over 16 years and this is my 4th floor installation…read more On 11/10/2025, I entered into a contract for luxury vinyl plank flooring, following a consultation where concerns about subfloor unevenness were discussed and assurances were provided. Installation began on 12/11/2025 after a delay due to inventory issues. The flooring was installed improperly, including placement over wet leveling material, resulting in significant defects such as uneven surfaces exceeding 1/8", gaps between planks, damaged boards, improper cuts, broken planks, and areas of instability. Repairs attempted on 12/16/2025 were incomplete and created additional problems, including a 1-1/8" height variance that presents a safety hazard. On 12/30/2025, an installation manager inspected the floors and verbally disputed the defects. The installation manager would only acknowledge me and not my husband. The installation manager was seen bending a straight edge to manipulate the 1-1/8" hump on the floor. The house was completely empty, including the toliets. I had to reschedule the granite counter tops installation and appliance delivery to for after the unsuccessful repair job. Since then, multiple repair appointments have resulted in no-shows, cancellations without consent, and continued incomplete work. I requested the original installer not be sent back out for anymore future repairs, but was sent out again without my knowledge. The flooring remains defective and is showing signs of failure despite minimal use, and the manufacturer warranty has been compromised due to improper installation.

    Integrity Floors - carpeting - Updated October 2026

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