I had a water damage to my home from a water-main pipe break in the foundation of my home. My home was a disaster because my flooring consisted of carpet at the time, with tile in the kitchen, bathrooms, and breakfast nook areas.
During this ordeal I had to work with several contractors to remove and replace dry wall, base boards, electrical cabling, cabinet installers, and painters to repaint almost all my rooms. All this had to be accomplished, but first I had to wait 3 long weeks while everything to dried thoroughly. To dry my home completely, it took over 30 high speed industrial fans that remained running 24 hours a day, for 3 weeks straight !!! Talk about a mess!
I will say that going through this experience was one of the most horrible experiences I've had to face in my life. I've never experienced so much frustration and disappointment due to delays, no-show appointments and last minute rescheduled appointments by contractor people,,, except for one; Cindy from Floor N More, Lewisville, Texas. Cindy's customer service skills, patience, and recommendations were on-point to perfection. She came out several times to bring and pick up samples from my home. She never once displayed any impatience or made me feel like I had to rush and make a decision. Nor did she make me feel like a burden; in fact she accommodated my schedule every-time.
I took my time choosing because I was very concerned about my selection. I knew I would obviously have to live with these choices for a long time. Again, Cindy took her time to really define my preferences and used her experience to help me choose the perfect wood and shades to match my home and existing tile. I do entertain a lot in my home for parties ranging from 35-65 persons at a time. I will say Cindy is absolutely top notch in her craft, proven time and time again, each time I entertain for family and friends. I get great compliments regarding my floors everytime. I love my floors, and I don't get tired of looking at them !!! Cindy helped me find true content with my home again. Cindy was honest and gave me close to perfect estimates on job completion deadlines. I absolutely believe her customer skills are surpassed by none. read more