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    Integrity Auto Group

    3.8 (4 reviews)
    Closed 9:00 am - 5:00 pm
    Updated over 3 months ago

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    Heritage Honda Of Westminster - My new ride !!

    Heritage Honda Of Westminster

    (88 reviews)

    This is my second car I have ever driven in my 2 years of licensed driving. My first was a Ram, and…read morewas owned by my parents. My second, a lightly used 2017 Honda Civic with less than 50k miles. Where did I buy it (with my parents as co-signers, of course)? Heritage Honda! Lori was so helpful, especially when we were trying to get this car to me around my hectic work schedule in food service. She made sure that the car was sparkling clean, and turned it into my dream car in less than 3 days from buying it. I've had it for almost a year now, and Heritage Honda has been nothing but helpful. Sitting here in there very comfy waiting room while getting routine maintenance! Highly recommend this place people!

    If I could, I would have given Heritage Honda Of Westminster a negative rating…read more Disappointed With the Lack of Transparency I am very disappointed with my experience at this dealership. I sold my leased 2024 Honda HR-V to the dealership before the end of my lease. The payoff was $16,544, the dealership purchased the vehicle for $17,044, and I received $500. My concern is not that those numbers appeared on the paperwork I signed. My concern is the lack of transparency surrounding the value of my vehicle before I agreed to the $17,044 purchase price. Before completing the transaction, I specifically asked the salesperson what the dealership expected to sell my HR-V for. I was told approximately $18,000-$19,000. I later discovered that the dealership advertised my vehicle for $25,995. I understand that a dealership needs to recondition a vehicle, provide certification/warranty coverage, cover expenses, and make a profit. I never expected to receive the retail asking price. What bothered me was that the information I was given when making my decision was very different from what happened afterward. I contacted management and asked for an explanation of how the $17,044 purchase price was determined and requested the appraisal or valuation used to arrive at that figure. Instead of addressing that specific concern, I was repeatedly told that I had signed and agreed to the purchase price and that the dealership considered the matter resolved. Yes, I signed the paperwork. That has never been in dispute. My concern is whether I was given complete and accurate information before I signed it. This experience left me feeling that the transaction lacked the transparency I expect when doing business with a dealership. I would encourage anyone selling or trading a vehicle here to research its value independently, obtain competing offers, ask to see the dealership's appraisal in writing, and make sure you fully understand the value of your vehicle before signing anything.

    Integrity Auto Group - usedcardealers - Updated September 2026

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