When I lived in Fort Bragg I made the major mistake of joining the Announce list and the Discussion…read morelist. I moved two months ago, and have been asking for my email to be removed over and over and it still has not happened. I am still getting tons of spam each and every day. They have nuisance people on there that yap over and over and say nothing and that also is a pain in the rear! Totally not cool. So unless you want to be stuck forever do not sign up for these lists!!!

So we have worked with Giro, Matt, and Sage at MCN network and they have been Awesome. We just did…read morean Internet and phone upgrade and it upgraded our service saved money and get to help our neighborhood. Thanks!

I was shopping around for Internet providers after I moved about a month ago, dreading having to…read moresettle for expensive and inconsistent Xfinity once again when a friend told me about Further Reach. I'm so glad she did! The service itself has been great so far and the customer service is top-notch. The installer explained everything they were doing while they were doing it and worked efficiently to minimize disruption to my day. These folks really are our neighbors on the coast and care about the quality of their work. I have a remote worker in my household who has had to go work at the cafe in the past due to other companies' outages but who hasn't had to leave the house once since we got Further Reach. That's a win!

Given that I severely trashed our previous "internet service" which provided less than advertised…read morespeeds and was out for a significant fraction of the time, it seems only fair to express my gratitude for Further Reach, the great and reliable service that we replaced our the one with. In this day and age, it seems rather amazing to find such a technically capable company that also appears to have a genuine concern for it's customers, actually lowering it's prices due to cost savings with no decrease in service at one point. Their commitment to providing fast, reliable service at affordable rates for rural customers is truly commendable !

Been a customer for a long time. Got Fiber internet through Sonic in 2021 or so when they made it…read moreto my neighborhood, and love the speed and reliability. They're a small local business who offers Internet responsibly and fairly. Had a recent interaction with Najib K which reminded me how much I appreciate the service as well. Najib was wraping up a service call for another customer, and I happened to catch him on the street with a quick concern I had before he drove away. He was able to give me friendly, professional advice, and gave me his card to follow up if needed. Really appreciate them!

For starters this review would have been a 1-2 star review had it not been for the last tech that…read morewas sent out, Karina T. Another tech by the name of Kokob was also great. I was having issues my first 2weeks having consistent dropped connections and no service at times. I couldn't switch back to my previous provider because the line was cut! Three or 4 techs later Karina shows up. I explained all the trouble we were having and she assured me that she'd take care of it. Karina was very friendly and professional explaining everything she was doing. Two months later, my family and I are happy with the service. There is occasional buffering but for the most part solid service! Thank you again Karina, you did your thing! Give that lady a raise for going above and beyond! Raphael J Monrovia

They seem to be out of business. Their phone is inoperable. They have billed and taken money for…read morethe month but their Internet service no longer functions.

Do not trust, or bills we're supposed to only cost 120, instead it costed 160. I would not trust…read morethis place and does not reccomend this place to anybody in Willits or Ukiah or anywhere else people might trust this place at.

Wow, has this company gone DOWN HILL…read more With no notice they raised my bill. I tried calling them to downgrade (I don't stream movies much at all) and sat on hold forever. Then I took advantage of their recorded voice offer to call me back. They never did. That means that I was sitting on hold that entire time FOR NOTHING. Same thing happened this morning when I tried to call them, still trying to reach them about the same thing, and no response, an no call back (again). Then I look at their web site and they've got notices on there that they have office space and servers available to rent. I guess times are tough now. I can't imagine why with a service decline like this compared to the past. This company used to be responsive and human and real and timely. Now you're on hold for no reason at all (they're never going to pick up) and forever, with raspy, terrible music that's like torture to have to listen to. I'm going to have to find an alternative. This company has LOST ITS WAY. There is NO EXCUSE for leaving customers on hold forever knowing full well you are NEVER going to put a human on to take the call, and you are NEVER going to return the call after offering to. No one needs yet another business run like this, and I'm not rewarding it with my money after putting me through this and wasting my time like this over multiple days.

I can't say enough nice things about this company. Everytime I call the customer service I speak…read morewith happy & helpful customer service reps. Today I spoke with Kate, she was amazing & very helpful. I'd like to think that Suceed treats their employees good & this is why every person I have ever talked to has been GREAT!!!! Thank you Suceed Happy holidays.

Andrew [Andy] installed a new DirecTV receiver in my motorcoach. He did a great job. Highly…read morerecommended.

Andy is helpful and honest. Gets the job done fast, even with the three hour drive to my place in…read morethe woods. He's the guy I call whenever I need something done for my DirecTV service. Thanks Andy

update, now a solid 1 star review. after a 4+ hour long outage on 10/16, there was a 14+ hour long…read moreoutage that affected hundreds if not thousands of subscribers on the northshore of Clearlake. this means people cant even call 911!! i got 2 different stories when I called into customer care, one saying maintenance one saying a fiber cut. what would remedy this? provide fail over modems. harden your network. stop putting cheap bandaids on repairs. improve your ability to repair all of your network. segment your network so outages are less impactful. work with local agencies to get Nixle notifications out to affected phone users. hold people accountable for failure to resolve network outages. lastly, i would like to see your advertised reliability metrics posted for review. i ended up buying internet service from another company and will reduce my MediaCom plan to the lowest/cheapest rate available until MediaCom can prove they're reliable.

Terrible billing practices! I paid on time every month for 4 years. When I cancelled they tried to…read morebill me for an extra month and then, even though I had called and cancelled in Feb and returned all their equipment they tried to charge me till March 16th because that's how long it took them to come out to our service box to disconnect. I called twice, was told the charge was removed, only to have it keep appearing. Luckily I had removed my autopay so they couldn't just take the money. Their service is prone to outages and I got Starlink for less than half the monthly price. I would steer everyone away from them. Do not use their service.

This place is joke, Get a dial up connection before shelling money out to these People. Terrible…read moreservice, Slow and unreliable. You will have issues hourly at the least daily. Way to expensive for the crap you get. Can't wait to switch to Skyfiber or Further Reach when they become Available in my area. This Company Sucks and Deserves ZERO Stars

For nearly 2 years now, CVC and The Sea Ranch Have left 200 feet of their cable lay on the surface…read moreof the ground in front of my house and the 2 properties next door. I have called, emailed, wrote letters, and sent videos for over a year, yet they have done nothing. Also, nothing from The Sea Ranch with all of their design approval hoops they make home owners jump through.

Local folks who care and are always there to help. Often they talk me through what ever issue I am…read morehaving. When the problem is still not resolved, they send their highly qualified tech out to my home and fix my problem ASAP.

If only i can give it Zero. Worst experience possible, low…read morespeeds, super low ping, enormous price, for $100 you will get dual up from 00' for the peak hours( auntetic experience of loading a picture on 28.8Kbs) or 1 megabit real speed connection after midnight. Online gaming? Forget about it, you ping will go from 40(never had any better) to 999 all the time. Lowest quality video streaming, it's like watching Nexflix on 21" screen 480p(edited to 360p) as max. Tech support? Noone gonna pick up the phone and they "will" call you, and don't call em at night, usually people can't do anything so why bother them. Just if you got ANY option go for it, 101Net is not worth the money ( maybe if you got absolutely nothing at all, just wait till Starlink at the end of 2021)

North Coast Internet is AWESOME! We have had a couple of power outages and mother nature issues in…read morePhilo area of CA and each time I call the problem has been resolved right away. When I call, I always get a real person to talk to and they are so helpful. The follow up, the service and the customer experience is outstanding. Customers have choices these days with internet services- this company is worth your business! Happy customer/ Deanna

I'm very frustrated with North Coast Internet. We signed up for their service and no one told us…read morethat when we reached 100 MB our service would be throttled down to a trickle. This has happened every month. When I complained I was told, "sorry, it's in the contract." But seriously, no one we talked to when we were evaluating their service or when they were installing told us. I feel like it was a bait and switch scheme. Just because it's legal doesn't make it right. :( Update 6/1/16: We switched to a different point-to-point internet service (we are too remote to get cable) and are very happy so far with the service. Less expensive, better service and no data limit. Seakay Internet based in Redwood Valley. Recommend!