Me and my husband get our oil changed here and they are ABSOLUTELY AMAZING!! But today they showed…read moreup. All I needed was air in my ONE TIRE and they were so nice and so gracious!! Had me in and out!! THANKS SO MUCH GUYS!!!

I just had a fast oil change 2 days ago and ironically, today my car wouldn't start. Ahmed…read moreimmediately came to my house, diagnosed the battery was dead and gave me a jump. Within 1/2 hour oh my heart falling because I was going to be stuck he and the guys had a new battery installed. Now THAT is customer service!!!

Was immediately greeted with a smile and a ''hello' - The wait was minimal. Once inside the bay, I…read morewas aware of how clean and organized the area was. Yousif serviced my car, and was thoughtful and sincere, taking time to explain in detail the different options they recommended for my older vehicle, as well as the difference between synthetic and blended oil. The work was not rushed, but was thorough and comprehensive. I absolutely felt taken care of and respected, and would absolutely recommend this location to friends and family. Thank you so very much for the exemplary care!

Great, fast service. I was in and out in maybe 10 minutes at the most. Would recommend.read more

The NEW MANAGER Travis was GREAT!! The most professional mechanic I've been to in my 24 years of…read moreliving! HIGHLY RECOMMEND!!

Don't come here. They told me my transmission fluid was brown and had metal shavings in it, they…read morealso told me that my engine was leaking oil. I took it all to my buddy to fix because he does it cheaper. My transmission fluid was perfect when he checked it and my engine was totally fine too. Don't come here, they're lying to you to get more money, they are not trying to help you at all.

By far the Best Mechanic Shop I been too my car was done by the time they provided…read more I'm happy I came to this place I totally recommend this place! If you want the best mechanic shop come here !!

Mike and his Team are an VERY amazing group of people and they certainly get the job done. I have…read morenever felt so comfortable and so confident about a Mechanics work until I came here. He gave me the BEST DEAL out there, he worked so well with me, was completely understanding and even offered to show and teach me how he did the work. When he found other issues with the car I was like "Shit, now this is going to cost me $200 more dollars (based on experience from other mechanics of course)?" But no, he slashed that price by 75%. I certainly plan on going to him again in the near future to get more work done! I am so blessed to have talked to him and known him and if anyone ever feels like they are being over charged for labor and material, than just call and ask for Mike and he will 100% take care of you! He will forever be my Mechanic!

The prices are reasonable, and the service, excellent! The one drawback is that they don't take…read moreappointments, but as long as one gets there early in the morning, they can usually get the job done same day. Joe, the manager and/or owner, is a super nice guy & easy to deal with. Highly recommended business!

Highly recommend I've been getting my cars serviced here for a few years now and the staff are…read moregreat and will go in detail on what needs to be done and why. The prices are fair and sometimes better than what I've seen out there.

Had a last minute repair that urgently needed to be done and they fit me in with no appointment…read more This is without a doubt the best service shop in the area! Great people, reasonable prices, local business, excellent work. They charge less than the dealerships and get to you sooner. I would not go anywhere else.

Bewildered by the Communication Breakdown…read more I'm not in the habit of writing negative reviews. If you browse my google profile, you'll find countless positive ones for businesses across Detroit and its neighboring areas. But I feel compelled to share my experience here because I'm left completely confused by my recent transaction. I brought my 2016 Transit Connect in due to occasional issues with gear shifting while accelerating--especially on hills. The engine would rev, but the van wouldn't gain speed. Initially, the business offered a free diagnostic, which turned up nothing. So I scheduled a follow-up and dropped off the vehicle overnight. Two days later, they contacted me with a laundry list of issues that didn't align at all with my original complaint. They claimed the brakes were locking up, the parking brake felt engaged while moving, the wheel couldn't rotate, and that it was difficult to even get the van on their lift. They said they bled the brake line to release it and advised me to call my insurance company because repairs would run into the thousands. None of these issues had ever occurred prior to drop-off. Alarmed by the sudden and severe diagnosis, I asked them not to perform any work until I could see the vehicle myself. They insisted it was unsafe to drive and that I'd need to pay $100 just to pick it up. When I arrived, that fee mysteriously increased by $25. Frustrated, I paid and took my keys. Here's the kicker: once I got in and drove off, NONE of the issues they described were present. I made it from Ferndale back to Detroit with functioning brakes, freely turning wheels, and no signs of the chaos they painted over the phone. It felt like either a massive miscommunication or something far more concerning. After driving with intermittent transmission issues for years, this experience left me deeply disappointed--not just because no repairs were completed after a two-day wait, but because the proposed repairs didn't match reality. Spending money over misleading claims is enough for me to never return. I'll absolutely be sharing this story with others.

I have been coming to Auto Pro for my car needs since I moved to Ferndale in 2010. What I love best…read moreabout them is that they are honest and fair - Jason, who runs the shop, is always friendly. They also try to get your car in and out as soon as possible, without upcharges. An example: I went in for an oil change at 5:45 yesterday. They close at 6, but still accomodated me. 15 minutes and $12.95 later, I was out the door with freshly changed oil! Can't beat that kind of service! Oh, and they have cookies and coffee in their waiting room, and their bathroom is clean, if that sort of thing matters to you. I definitely recommend them!

Great customer service will have me returning for my future auto repair and service needs. Heard a…read moreweird clunking sound, was freaking out since I work in sales all over the state and depend on my car to make an income. Needed it fixed ASAP. Brought it in just before 4/4:30 pm and asked them to take a look to see how bad the damage was. They said they would look at it tomorrow since it was nearing the end of the business day. Totally understood and left my keys with them to walk home. While I was still on the phone with the insurance adjuster by the CVS next door, he called me to tell me they fixed it. I couldn't believe it. I was so worried about how I was going to be able to rent a car to get to work the next day. It turns out it was a missing nut/bolt (don't know where it could've gone). They replaced it, were super honest and didn't charge me for the lone screw. Whatever that screw would've cost them now has made me a loyal and returning customer. Thank you again, totally saved the day!!

I love this place. There are a group of hard working America loving African immigrants that own and…read morework here. I love to go here because you can see how dedicated they are to the American dream, it's really cool to see. They provide very good service, the rates are industry standard, the staff is super friendly and professional, and the wait is never too long. I can't say enough positive stuff about this place and the wonderful people involved in its oppera 2nd review, back again. Still love this place. Quick, efficient, and priced right. They never try to up sell or tell you you need services you don't. You can't go wrong with this place. I've been going for years and never had anything but a wonderful experience.

I've been going to this location for all of my oil changes for the past three years. Not only is…read morethere rarely a wait longer than a few minutes, but the staff is exceptional! They go above and beyond--washing windows in addition to my oil change, extremely friendly, and followed all Covid safety precautions. However, most importantly, I wanted to note that when I recently went (11-21-2020), I saw such kindness from a staff member. Another customer was next to me getting an oil change and an employee went over and began talking to the elderly gentleman. While I could only hear bits and pieces, it was clear that the customer was struggling with Covid isolation and the staff member took the time to chat with him, make him laugh, and just have some good human interaction. This is why I will continue to only go to this location, as well as recommend it to everyone I know! Only complaint: staff cannot accept cash tips and I'd like to leave gratuity!

Called this place regarding my 2016 jeep patriot. It was overheating and barely driving. For what I…read moreneeded it was a tad pricey but my jeep is flowing through these streets baby. Better than ever. It's smooth as silk. My jeep wasn't driving due to the caliber system and also they repaired a coolant leak for me. Although this place had other cars to repair, they fit me in and I'm thankful for them. For honesty letting me know what was wrong and able to repair it. I would recommend this facility 50 times plus!!!!

Royal Oak Automotive Care has become my new go-to auto mechanic. Adele and his team are very good…read moreat 1) listening closely to the customer; 2) diagnosing the cause of the problem and 3) correcting the problem in the most economical way possible. Heidi is generally the first contact when a customer calls for an appointment. She's very easy to talk to and accurately records the information given to her. She and Adelle are good at communicating with the customer until completion. I highly recommend this business.

High recommendation! Very honest and fast as possible! Very kind and helped us out when we had some…read morecar issues right before Christmas on a 2009 Toyota rav4. Very reasonable pricing!

I went to Wetmore's last year in August since my battery in my car was gone and my tire was flat…read more I dropped my car off and everything was great the next morning. Yay! Then... I just didn't drive my car for a long long long time due to covid and low and behold the battery was now completely dead and useless and my tire was once again flat. Time went by and by and by and I just didn't do anything about it. I thought if I brought it back they would send me packing because I waited so long. Yesterday I pick up the phone and called, they said to bring it in. I did get rightfully scolded for not bringing it to their attention sooner and not driving my car at all. I was anticipating the worst. Today I got a call from one of the managers telling me the issue was that I did not drive it and the core was messed up and I had a ding on the rim which is why my tire was flat. I was bracing myself for a high bill and he said the words that brought joy to my heart, "No Charge". Now that's honesty and integrity for you. Thank you Wetmore's! Highly Recommended!