I have come here at least 5 times. I've had the chocolate chip versions of their classic and deluxe cookies and their blondie. All were so good however because of how expensive they are I only visit occasionally. Every time I go the customer service is great. read more

Expensive...but always good at the latest night hours. Recently had the fruity pebble cereal cookie with a filling! Amazingggg. I had my 1st Insomnia cookie at the OG brick and mortar location in Syracuse, NY 10+ yrs ago! It was great then, catering mostly to college students and their late night cookie cravings. Then I tried them when they had a store out in LA, and finally Riverside! I love it! It's just too bad that they're so expensive now. Nearly $10 for a 2 scoop ice cream and cookie. A deluxe cookie I think is around $6. But they serve them perfectly how I like cookies, soft, a tad crunchy and ooey gooey with whatever filling or chocolate. The salted caramel is one of my favs! This is one chain of businesses I really do like. Crumbl doesn't even compare (they all taste the same bleh). read more

Insomnia Cookies - Fruity pebbles cookie with an amazing filling! - Desserts Near Me - Riverside, California

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Quick service. Cookies are delicious and they have late hours which was cool. A lot of seating and chill place to hang out very clean. Expected more for the hype. Typical Cookies. read more

I don't have a huge sweet tooth but I have to say, this place hits the spot every time. Warm and soft cookies are so comforting. A friend and I stopped here after dinner. Neither of us have a huge sweet tooth but we both loved the cookies we had. I tried 3-4 flavors so far but my favorite is hands down the Peanut Butter Chip. I also liked the Mint Double Chocolate. It is great there are smaller and larger sizes, if you want to do some portion control. The S'mores was too sweet for me, but I loved the melted marshmallow throughout. If you like a very crunchy cookie, this is not your place. It's more soft and crumbly style. Service was very good, and I got some good recommendations. read more

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Tried Insomnia Cookies for the first time while in San Bernardino. I ordered two dozen cookies with clear instructions to have them delivered to the front desk of our hotel. Instead, they were left right outside our hotel room door, on the first floor of a busy DoubleTree that happened to be hosting all the Little League State Tournament teams. I know I was probably being overly cautious, but with that many kids and families around, I could easily imagine someone grabbing them as a joke or prank. I messaged Insomnia, but they just said the order had already been dropped off. Thankfully, I was able to get a hold of the DoubleTree staff, who ran over and grabbed the cookies for us before anything happened. We had ordered two dozen of the 3" classic cookies (an assorted mix) and honestly, they were just okay. We left them by the window to keep them warm (which helped), but once they cooled down, they lost that fresh-baked appeal. If we hadn't been ordering for a potluck, I probably wouldn't have spent that much on them. It's fun to try once, but I don't think I'd go out of my way to order again. read more

Insomnia Cookies - Desserts Near Me - Riverside, California

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10/10 service the lady was so kind and patient with me. Salted Carmel cookie is my favorite and snickerdoodle is to die for but personally I will pass on the brownie. The inside was very cool I never thought it would be so hip for a cookie store lol. read more

I'm not gonna lie I really don't like their cookies. To me it is good but very overpriced. It taste like a subway cookie, but the service is what's fast & I think it's really cool that they do mini events every once in a while. I know they did like a birthday event and a costume event, but I'm a little unsure of what they are go to now. read more

I was craving the seasonal PB &J cookie. I came out just for that. They now have cookies and creme as well. How exciting! I got the 6 pack classic cookies for 18 bucks. The cashier told me if I did the survey at the end of the receipt, I get a free cookie. I did it right there and got my cookie! The place was clean and I was the only one there. I hope business picks up at night because I love this place! read more

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The cookies were delicious but what really sold me was the customer service. It was busy on Mother's Day but Cassandra was running to get back and front busy AND still gave amazing customer service. She was very patient and friendly with ALL of the customers. I'll definitely be returning and looking for that Ube cookie read more

I forgot to save my reciept to scan it to leave a review. I love the salted caramel, confetti deluxe, and vegan birthday cake! Ashley the cashier is always so kind to us when we come in! read more

Best freshest and tastiest cookies anywhere Period. A tad expensive but way worth it and they don't go stale after a day like Crumble cookies do. My server was friendly and welcoming. She, Jessica, helped me figure out a way to get all the cookies I wanted and save money, so she is 5 stars also. The decor is chill collegiate. Parking is a little tricky, but actually easy if you follow the signs. read more

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The cookies are actually so good. I like it way more than crumble. I got the deluxe cookie "Brookie" and noticed it is much smaller than the deluxe cookies. The chocolate chip and confetti and blondie are also good. Im sad they took off the mini 12 pack chocolate chip cookies. The cinnamon sugar cookie is alright. read more

The location was a bit difficult to find, but it was worth it! The cookies were warm and absolutely delicious. I don't recall the name of the cookie I ordered but it had salted caramel. It was the perfect combination of savory and sweet. The fact that they sell their cookies warm and gooey was just the cherry on top. I do think for the small size, the cookies are a bit overpriced. But then again, this is not a place I'd visit regularly so it's not a big deal to me. I love that they also sell some beverages, including milk. The service was wonderful. The staff is super kind and offered great recommendations. I'd definitely come back. read more

I've been hesitant to try this place because I've been traumatized since trying crumbl's diabetes in a box but this is nothing compared to crumbl,this place actually has very savory cookies and the the service is speedy and friendly,ambiance is very chill and good for your sweet treat fix without being stupidly sweet 5/5 would come back . read more

The service was your typical fast-food service and so was the ambiance. Although I tried a variety of cookies as seen in the picture, the only notable was the original chocolate chip. I would only recommend this place for a late night sweet treat and if you are craving the typical chocolate chip. read more

Insomnia Cookies - Desserts Near Me - Riverside, California

Had my guard up, after reading reviews of rude customer service here. Luckily I hadn't experienced that with the employee that helped me, she was nice. I went for the Brookie, but they were out, so I ordered the limited edition Peach Cobbler cookie. It wasn't a bad tasting cookie, but for the size and quality, it wasn't worth $6. read more

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Second time I order from here and its amazing the cookies are not as sweet and the prices are amazing

So excited that Insomnia is closer to me! I've had insomnia in other bigger cities like Las Vegas, Philadelphia, San Francisco, and Ann Arbor so it was nice to see that they had an Insomnia in the IE. One thing I've always loved about Insomnia was getting a nice warm delicious cookie. Since it was their grand opening, I made it a point to drive to Riverside to get a cookie. To my surprise, there weren't too many people there. Maybe because this is the first Insomnia in the area and maybe people don't know about it? I'm not too sure. But the staff were certainly friendly and eager to help me. They made the experience great. For their grand opening they gave a free cookie and a chance to spin the wheel with a $5 purchase! This insomnia is a good size. I hope more people make their way to try their cookies! read more

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Staff was helpful giving me recommendations since it was my first time there, bought half a dozen and my friends loved them. The chocolate chip where the kids favorite read more

Insomnia Cookies - Chocolate Chunk, Snickerdoodle, White Chocolate Macadamia - Desserts Near Me - Riverside, California

Stingy with the ice cream scoops. It's ridiculous paying $6 for a scoop of ice cream that equals to two spoonful. Learn to serve regular scoop not half ass. Choose to take the extra drive to Claremont Insomnia Cookies, where they actually serve actual scoops. read more

cookies are BEYOND small for the price. each cookie almost $4 when they're smaller than the palm of your hand. i got each vegan option plus this limited edition one (peanut miso ramen?) i didn't taste any miso, just tasted like a plain peanut butter cookie and hardly even any ramen in it the rest were alright...like the premade dough you buy and pop them in the oven for 12 min. that's what it was they're extremely soft, borderline raw imo and oily? like left my hands oily once i picked them up if i had to pick a fav, maybe the sprinkle one and they were all also warm they need to make these about 3x the size to justify any of this read more

Insomnia Cookies - Desserts Near Me - Riverside, California

These cookies were so delicious!! My son brought some home def recommend. Very soft and taste homemade.

The last two times I tried to visit this location ... I was met with the same "oven is down and closed until further notice " sloppily written sign in black marker on their locked door . Once yesterday and once last week lol so I guess it might be a weekly thing ‍ read more

Great cookies and polite service! Love that theyre open late hence the name lol but the vibes are better at night 10/10

The food was amazing and warm!!!! The service was amazing they were so nice to me! :) the Ambiance was such a great vibe! It says closed but its not they are working on it they said :) for sure coming back for a sweet treat !!! read more

Insomnia Cookies - Desserts Near Me - Riverside, California

Usually have good experience that's why this is not 1 star however this was a really bad experience. My order # was 2074031733. My order was placed at 7:36pm and was out for delivery by 7:50pm with an estimated deliver of 8:02pm-8:17pm. Which is 100% okay. However after 8:17pm pass with no update from driver/store. So of course I called and was confused and the lady said he had Multiple orders to drop off at once and should be there in 20-30 minutes, way past my original eta. I was honestly super surprised and did not know what to say so I just said okay. I called back pretty fast after thinking about it and asked for a refund because they'll most likely be cold by the time they get to me and "Elsa" the employee assured me they would not be even after 40 minutes of waiting which did not make sense to me even in a insulated bag. However when I brought up a refund she immediately said to cancel the order which I believe is not fair. I had wait past my eta with no update, I had to call myself instead of them contacting me, then was quoted a much longer eta, and after that your answer was to just cancel my order after me waiting for the last hour to be absolutely for nothing? Pretty wild bro read more

If you like cookies and money save yourself some time and go to the grocery store the quality's the same and you save some cash read more

Insomnia Cookies - Desserts Near Me - Riverside, California

Came in for the first time because I kept seeing them promoted on Instagram. Pricing seemed high for such small cookies but I was on a lunch break and wanted to give it a try. I got the peanut butter and jelly one since that's the one I kept seeing being promoted. The size was like the small regular sized cookie that you'd make in the oven at home from the refrigerated section. The cookie itself was extremely greasy on my fingers and fell completely apart once I grabbed it out of the bag. I took a bite and it tasted like a peanut butter and jelly like it said though, just very oily and crumbled in pieces. After one bite I didn't want it anymore, brought it home for my spouse to try and they did not like it at all either so we threw it away. Waste of money and not worth all the social media ads I kept seeing. read more

Saw a bunch of good reviews online specifically on their Instagram. Went in to try some cookies and ice cream for the first time. The flavors were typical flavors nothing really special and so were the cookies. The cookies were hard and cold. It felt I could have gotten better cookies at the grocery store for way less. If you want ice cream and cookies i'd recommend just going to the grocery store don't waste your time here unless you want to overspend on ice cream and cookies and love okay-ish flavors. Other than that the atmosphere was college oriented and service is good and I love that its open late. I'd only ever go again once in a blue moon if they have a interesting seasonal flavor or than that I don't think I'm going back. read more

Delicious absolutely amazing service Great ambience. So, happy. Amazing for late night snacks!!! read more

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Insomnia Cookies never disappoints! TBH it's a lot better than Crumbl! The staff is really friendly! The inside of the store is is always clean and organized. The cookies are always soft and warm and I love that they have different flavors often! 10/10 recommend read more

Fresh warm delicious cookies. Get a scope of ice on top and it melts slightly. So glad we finally got a location in Riverside. Best part is there open late. read more

Huge space, super friendly employees, and bomb cookies. League's ahead of other chains.

THE MOST DELICIOUS! Ordered a deluxe box for delivery. Short wait, and the cookies arrived still warm and perfect. BEEEST cookie texture and taste! Their driver, Michael, was just as excited for me to try them as I was to eat them lol. Would absolutely recommend this spot. read more

Good tasting cookies, pretty pricey but most cookie places are. Nice staff and welcoming environment

Been here about, 6 or 7 times they've opened their doors and every time has been worth it. The cookies come out fresh and warm and they're super soft. The service here is very welcoming and warm just like their cookies. Love these cookies and will continue to go here! read more

I enjoyed the cookies from here. I like that hey stay open and the cookies were perfect at 10pm. I'll definitely be coming back here.

My previous review from 2.5 weeks ago was deleted, but the service here was horrible. I would suggest taking your business elsewhere because my friends and I were met with unnecessary attitude by one of the workers (male, mexican, glasses, and curly hair). We had placed a mobile order and went in to pick up cookies. We went over to the mobile order pick up area and he asked us in a demeaning tone "why are you here because the line is over there." We told him that we had a pickup order, but he became confused for some reason. So I kindly repeat what I said, then he rudely says "calm down you can just tell me your order" then scoffs at me. I was taken aback because I was being polite the whole time and it just didn't make sense given that he had an attitude since the beginning of this exchange. Just to add, the cookies we had were quite mediocre and to me felt overpriced, so it truly felt like a waste of our time and money. Overall, the experience left a bad taste in our mouths and it was genuinely disappointing because we were all excited to come here. One thing to add, it is clear that this specific worker is an issue as there was another now-deleted review from the same day talking about a similar situation with the same worker. This insomnia cookies location seriously needs to check up on this staff member because he is slowly ruining its reputation shortly after its opening. read more

This review was mainly due to customer service, the cookies were honestly not bad they were delicious. The cookies were not bad but it was more on the pricey side. I specifically asked the cashier register what cookies were not sweet she recommended me the macadamia but that was actually the sweetest out of the bunch I had ordered. But the triple chocolate chip was actually very delicious, super soft and melty. However the customer service was good up until this one girl was giving judge mental and a lot of attitude. It was my first time coming here and there's not really cookie places in riverside other than crumble. We were debating on ordering a deluxe box or just single cookies. The cash register was struggling to take our order, and we had to repeat ourselves 3-4 times. But not only that but the girl who was putting the cookies in the boxes kept giving us looks and gave us attitude when we paid. It was disrespectful and rude when it's our first time there. I hope she doesn't do this to other customers. But I look forward to the place in the future where there's more flavors. read more

what a waste of money !!! i was craving cookies and went to crumble then realized they were closed on sunday's so i searched up other places and ran into this one , first of all the cookies were so cold and really small paid 22$ for 6 of them. i don't recommend at all could've went to the grocery store and got so many more for a cheaper price , very disappointing read more