I had to go back 3 times to get my prescription right, maybe it was my fault, I don't know. But Dr…read moreJacobsen was very caring, explained what could be the problem, was very thorough and stuck with me until we got it right. They did not charge me for the second and third time exams, they just wanted to get my prescription right. I was very happy with them. My experience with their vision center was not as good. I have a pair of expensive glasses now that I cannot use.

Best Best Best staff at this location!! I went into today for my first time and I will always use…read morethem for my eye care needs. Thank you all at Front Range Eye Center for being so kind to me during my visit today!

I went to Kirk a couple of times - average at best. This year when I went - they did the eye exam…read morefor my new prescription - exam was less than 10 min - with about 10 flips. And I mentioned that it was still blurry. They said - no - this is good. Got the glasses back - awful. I could have seen better with a coke bottle. Ended up going to another optician - the prescription from Kirk was WAY OFF - never again. Posted a comment on their site but no follow up ... $200 lesson learned ....

After many years of good service from Dr. Kirk, my experience this year has been HORRIBLE! I…read moretrusted Dr. Kirk when he said that the blurry vision in my left eye was from Dry Eye and I should use over-the-counter drops. I also had symptoms of glaucoma for which he prescribed other drops and some pillls. Many months later, the blurriness was getting worse and worse, and he just said to increase the drops. I have finally gotten a second opinion and a thorough diagnostic procedure. It seems I have severe glaucoma and a block in the retinal vein. I have almost no vision in my left eye now, and the loss may be permanent! I waited way too long to find another ophthalmologist - because I trusted Dr. Kirk. Don't make the same mistake!! Show less

If I could provide a zero rating I would. How is it possible to forget a patient for an hour and a…read morehalf and proceed to state "well the folder wasn't in the door". The business has truly gone downhill and we have been loyal since 2002. we are leaving and truly an inexcusable failure of the business and employees.

'Can't wait to see if the customer service I had when making my appointment matches the medical…read moreservice! First of all, when I called, NO long phone message/tree!! My call was answered by an operator who directed my call to scheduling which was answered right away by the receptionist who was pleasant, quickly understood my situation and matched my needs, quickly took basic information to make my appointment and conveyed confidence being a part of Eagle Vision. (To me, all of the above is a real "plus" when making doctors appointments these days... I miss it) Hopefully, Eagle Vision will meet or exceed my expectations! I'll let you know if they do!

Great experience as a new in town family--definitely will come back! Front desk and doctor all…read morevery personable!

Amazing customer service! Would highly recommend to anyone needing anything eyewear related!read more

Dr. Koditek is amazing. This review has nothing to do with his level of service, knowledge or…read moreexperience. On the other hand, there is a staff member there that can be very rude and passive aggressively judgmental with any option you choose that is not hers. At first, she comes off helpful, then she starts judging you and your choice of frames. To say the least, I felt belittled and not treated with respect. I normally don't go out of my way to submit bad reviews, but I wanted to share my experience to hopefully brace any future or existence customers that go to Carbon Valley Eye Care. It's unfortunate that that one experience is making me contemplate taking my business elsewhere. My suggestion as someone who has worked in customer service for 12 years, it might be a good idea to have some sort of frequent customer service training (there are plenty of online trainings that don't cost much and would really help staff make customers feel respected and welcomed) it's such a simple skill that unfortunately for some has to be learned.

My family and I have been going to Dr. Berger and Dr. Koditek for several years (long before they…read moreopened this office in Frederick. I do highly recommend them both however I cannot say the same for the office staff or the lab that makes their lenses. The glasses I purchased were loaded with all the extras (anti-glare, anti-scratch, polycarbonate, photo sun, etc.) however within a year I noticed that the lenses seemed cloudy and no amount of cleaning made it better. I took them to the office and they replaced the lenses under a 2 year warranty. Thought everything was good. Unfortunately when I went back to replace them again for the same issue (called crazing) I was told that they couldn't honor the warranty on the replacement lenses as the warranty only covered the first pair! Worse yet, the woman I spoke with insisted that the only way that this would occur is if I left them in extreme heat which I had not. It didn't matter, she insisted that "everybody does this when they take them off and leave them on the dash" (something that I never do!). It didn't matter, she was convinced that the issue was mine and only due to my leaving them in a high temp environment - couldn't be anything else! Interestingly my record showed these lenses being replaced twice for this issue and somehow I don't have any recollection of that. I suspect that it really is a quality issue with the lab that this office uses as I purchased a different set of glasses from an eye doctor in Firestone (scheduling issue trying to get in with CV Eye Care) and haven't had any issues with crazing of the lenses for that pair. My wife recently took her glasses back to CV Eye Care for the same reason (first time) and they replaced the lenses without any issue (she spoke with someone else). The lack of customer service from this woman and the real possibility that they are using an inferior lab for their lenses makes it clear to me that I should take my business elsewhere.

Wonderful staff who are very attentive and listen to your concerns and needs. They treat you as a…read morehuman with care and compassion and not just a patient with a file number.

Amazing care, I recommend Dr.Tanner to everyone in need of a great eye Dr. Fast and thorough and a…read moregreat staff.

Both Dr. Rohr and Kennedy were amazing to work with. Prompt service, friendly staff and very…read moreprofessional.

My experience at Summit Vision Care was exceptional. Every single lady that I interacted with was…read moresuper kind and made it a very comfortable experience. My insurance doesn't cover this place but it is so worth it to spend the extra money to come here. I highly highly recommended coming here to get your eyes checked!

Front Range Eye Health Center is SPECTACULAR!…read more Coming from a glasses girlie who has been repping four-eyes since 3rd grade, I've seen my fair share of docs. At this facility alone, I've seen three different Opthamologists. Every single one has been brilliantly versed in their eye care knowledge. We've had very thorough examinations and my countless questions have always been answered with kindness and a detailed explanation. The front office and glassware staff are equally as great at their roles! We've never had an issue getting an appointment -- even an emergency appointment. My husband and I agree, it's always one of the most enjoyable doctor visits!

The doctor that I saw was so friendly and helpful. *BUT* - I've had nothing but hassles since…read more Have been trying to get answers from the front desk for 3 weeks about my RX and which pair is which. I've asked if they're able to compare my current glasses to the new RX to see if I truly need to spend the hundreds of dollars for two new pairs. The person who answers emails - their Lead Patient Coordinator - only answers with "please see attached" and has yet to reply or give any info re: my actual questions, she just keeps sending the RX sheet. I'm not an ophthalmologist, clearly, and don't know how to read those prescriptions and so am kind of stuck. I had a great exam but am not able to move forward to get the glasses that I need - so a total waste of both time and money to go to this practice.