having received eye care for 14 years, my experience with sue Rodger's eye center has been the…read moreworst. Example mistakes and frustrations: -poor bedside manner from the procidwr -scheduling errors or blatantly ignoring my availability for a surgery being scheduled four months out -hospital not providing any follow up or delayed follow up on most inquiries -having to wait in a room for an hour fifteen minutes despite being the second appointment scheduled in a morning Im just really baffled at how bad their operations are and requested to change hospitals given the poor quality demonstrated.

I have been a patient of this wing of the UCH system back to when it was still known as Rocky…read moreMountain Lions Eye Clinic at Anschutz down on their Aurora campus nearly 20 years ago and every eye problem required a trip down there. Over the years as UCH presence in Boulder grew, more and more specialties started serving here, adding to the Primary Care available since the mid 1990s. As this new larger facility out on Arapahoe, they had room to add a branch of the eye care facility. I use it for many things these days. Though they don't do surgery in Boulder, they do serve patients here as they have some general ophthalmologists, some specialists from Anschutz who come up part time and an eyeglass provider. I have seen my retina specialist here for a few years. They have come once or twice a week from Anschutz as available. They have their scanning equipment here. I have gotten my new prescription here with the general team, have had my new glasses ordered here and gotten my regular scans and retinal care here. Today I was in to just get the newest glasses adjusted. I recently had my scans and Doc consult. The staff (I saw Bill today) at the glasses shop has been very helpful, with a decent selection of frames too, as is the reception staff for the facility. Parking can be tight depending on time of day, because there are multiple groups in this building, but compared to Anschutz, this is a piece of cake. I recently had to go to Anschutz for Urgent Care so I have a recent comparison. And the phone support of UCH was helpful in arranging that, since it includes coverage for the whole facility and could arrange the timing that day to get in to Anschutz as it was not a "Boulder day" for my provider. I am glad this convenient facility has eliminated so many highway trips yet kept available their full facility and support. I will continue to get as much care here as possible. But I do know if I need the services at Anschutz in the future their specialists are alway there for back up.

I got PRK surgery from Panorama Lasik at Boulder Eye Surgeons in Boulder in 2022. The primary…read morereason was to address dry eye issues related to wearing contacts. I know that there is supposed to be temporary dry eye/eye discomfort in the recovery from PRK, but it is now 3+ years later and I have equal or worse eye discomfort than before the surgery. I now do lots of eye drops during the day, eye ointment and humidifier at night, and warm compresses just to be functional but still very uncomfortable. When I got a second correction done 6 months after my first surgery, I found out they replaced the machine they used for my first surgery only a couple weeks after. They really should have told me they were replacing the machine when I scheduled my first surgery. I do not know if it was the old machine, the doctors, or that I had -5.75 vision before getting PRK, but I feel they should have consulted me better prior to the surgery. My vision is good now, but I could not be more unsatisfied with the daily eye discomfort I have. If this is what I knew the result would be ahead of time, I would have just switched to glasses.

They are a place you can receive various eye services. That's about all I can say about them. They…read moreare a volume-oriented establishment, you will receive adequate & respectful care, but they will not treat you like they know who you are. They do not encourage you to come back yearly to monitor. As a matter of fact, they don't treat anyone like they will be around for long. There is little to no guarantee you will even have the same care provider for more than 1-2 years, except certain doctors. I think that says everything you need to know. You should start here but not expect to stay long.

Super impressed by this local optical office. With new insurance I made my way to this business in…read moresearch of filling my contact prescription. Not only were they happy to give me what they had in stock (while placing an order to fill the rest that I wanted), but they also gave me a few samples of different lense cleansers to try as well as spare contact cases. The office/showroom was very neat and clean. Not to mention several wall displays of glasses. It was hoppin' place when I arrived. I appreciated that the nice gal at the front desk (she had luscious long braids) never made me feel rushed or unimportant - stellar customer service skills if you ask me. There is a Keurig to make yourself some coffee to enjoy there or on the go. I am also pleased to announce that the rest of my lense order arrived within just a few days and I received a nice phone call to let me know they had arrived. With a busy work schedule I was elated to confirm that my partner would be able to pick the rest of the order up on my behalf. I definitely recommend this place for your contact needs.

Beware of this place. I went to get an eye exam and the "assistant" who did most of the important…read moremeasurements had been at this location for the first time. Some of the equipment did not work and was dusty. Chairs duck taped. Terrible! I did not have the feeling that I could trust the results. The last part of the exam was conducted by Dr. Cushing and was ok I guess, but he worked with the numbers that his assistant evaluated.

A wonderful Eye Doctor I was referred to a few months ago--he has been just perfect! It seems…read morelike his patients are primarily over 40, but I am pretty sure he accepts all adult patients. He really takes the time to listen, and get the corrective lens prescription right, which has been quite a long process with me. I have appreciated his patience and his attention to detail.

I'm seeing Dr. Utlaut for a retinal issue. I've seen several other doctors. He has a better grasp…read moreon it than most. He's very good at answering your questions and putting together a treatment plan.

Very, very disappointed in this place. Had cataract surgery there at the recommendation of my…read moreoptometrist. Getting pre-op appointments were also challenging. Though the results were OK, I had an assortment of issues with office staff and my doctor because of allergies to meds the standard anesthesia used. After care is non-existent. They sent me to my optometrist. Recently, when I had acute eye pain, I could not get an appointment - how can they not have emergency availability? They referred me to their on-call physicians, Boulder Eye Surgeons, which I highly recommend!

I have had 2 cataract surgeries out of this office, with new lens. One surgery in late 2022. One…read morein the spring of 2023. The results are exceptional!' They now have two Boulder locations - one off of Arapahoe and now another off of 28th. The surgeries were at a eye surgery center in Lafayette. I have had appointments here with several doctors, and that at times with many of their support technicians, all of whom I have been very helpful, well informed and courteous. This office is highly recommended.

Dr Keller provided the best care for me for over 2 decades. Before my LASIK I consulted 2 other…read morepractices who said they would perform the surgery 6 weeks after I stopped wearing contact lenses. Dr Keller made me wait much longer. After 6 weeks my vision changed from -4.5 to -9.0. If I'd chosen a different doctor, my result would have been disastrous. He is thorough, knowledgeable, professional.

My husband and I began seeing Dr Keller several years ago when my husband was diagnosed with…read moremacular degeneration and glaucoma. We feel confident that Dr Keller takes very good care if both of us. He did both of our cataract surgeries, and recently removed scar tissue I'd developed after my cataract surgery. I was nervous when my site had worsened. Dr Keller looked at my eyes and within seconds said, 'Easy fix.' I loved that. He's the gold standard.

I bought glasses that looked great but after 2 weeks of wearing, I still couldn't focus well with…read morethem. I returned and got a full refund over $600.

Quick appointment time, personable & courteous front office staff, & exam was professional. We've…read morebeen going to them for over 5 years & appreciate the fact we can call & get attention to the matter at hand in a very timely manner.

Dr. Lansing is wonderful! She immediately put me at ease. She didn't rush my exam and was happy…read moreto answer all my questions. My only complaint is that her reception staff aren't all on the same page. One wanted to get me an appointment ASAP (which is what my referring doctor wanted) and the other wanted to push me off a couple weeks. Took a few days to sort out, but I did get the ASAP appointment in the end.

I have seen Dr. Lansing since July 2009. She saved the sight in my left eye. I had a viral…read moreinfection that she diagnosed right away. She is an expert in retinal diseases. She is thorough and efficient. One of the best doctors I have come across in my many years being chronically ill. She really cares about her patients and will go that extra mile to ensure their well being.

Dr Bollenbacher is kind, patient, very thorough. My whole family has gone to him for years. We…read morestrongly recommend him for eye exams. If you need more specialized care for an issue, he will not hesitate to refer you to a specialist doc. I know I can trust his opinion if I ask him a question.

Dr. Judy Marrocco at Bollenbacher & Associates/Aspen Eyewear is a saint. I have nystagmus, which is…read morecharacterized by rapid, involuntary eye movement which gets worse when I try to force my eyes to focus straight ahead on something, like, say, the eye chart at the ophthalmologist's office! Because of this, I went more than twenty years of my life with a less-than-ideal glasses/contact lens prescription for my myopia and astigmatism. Every optometrist and ophthalmologist was always just like, "Well, I can't get your eyes to focus long enough to read this eye chart, so just keep the same prescription you've had since you were in kindergarten, I guess." It was so frustrating. Last year, I found Dr. Marrocco, who describes herself as the doctor you go to when none of the other doctors can help you. This is spot on! During my eye exam, she was calm, patient, and reassuring, which is really important for patients with nystagmus because the eyes tend to shake faster when the patient is stressed. She is warm, caring, and takes her time to ensure you'll get the most accurate prescription. Since I was born with nystagmus, astigmatism, and severe myopia (we're talking -12.5 in one eye and -14.5 in the other), I have met a LOT of eye doctors in my life, and I can say with complete confidence that Dr. Marrocco is the very best doctor if, like me, you're terrible at eye exams and dread them more than the dentist.

First Off, Dr Cross is AWESOME and has taken good care of me and my family. I highly recommend Dr…read moreCross. The office staff is a always in a bit of disarray and as long as you know this going in, its expected. All in all I will continue to go back under Dr Cross's care.

Went in this morning to have my wife's glasses adjusted (missing screw on frame) without an…read moreappointment. The optician, Kay, was able to make the repair and tighten the rest of the screws quickly and efficiently. Great customer service from Dr. Cross' staff!