They nurses are nice, but the doctor is an absolute rude person. Told me to do homework and said it…read morewas funny I couldn't see while my eyes our dilated

Very, very disappointed in this place. Had cataract surgery there at the recommendation of my…read moreoptometrist. Getting pre-op appointments were also challenging. Though the results were OK, I had an assortment of issues with office staff and my doctor because of allergies to meds the standard anesthesia used. After care is non-existent. They sent me to my optometrist. Recently, when I had acute eye pain, I could not get an appointment - how can they not have emergency availability? They referred me to their on-call physicians, Boulder Eye Surgeons, which I highly recommend!

having received eye care for 14 years, my experience with sue Rodger's eye center has been the…read moreworst. Example mistakes and frustrations: -poor bedside manner from the procidwr -scheduling errors or blatantly ignoring my availability for a surgery being scheduled four months out -hospital not providing any follow up or delayed follow up on most inquiries -having to wait in a room for an hour fifteen minutes despite being the second appointment scheduled in a morning Im just really baffled at how bad their operations are and requested to change hospitals given the poor quality demonstrated.

I have been a patient of this wing of the UCH system back to when it was still known as Rocky…read moreMountain Lions Eye Clinic at Anschutz down on their Aurora campus nearly 20 years ago and every eye problem required a trip down there. Over the years as UCH presence in Boulder grew, more and more specialties started serving here, adding to the Primary Care available since the mid 1990s. As this new larger facility out on Arapahoe, they had room to add a branch of the eye care facility. I use it for many things these days. Though they don't do surgery in Boulder, they do serve patients here as they have some general ophthalmologists, some specialists from Anschutz who come up part time and an eyeglass provider. I have seen my retina specialist here for a few years. They have come once or twice a week from Anschutz as available. They have their scanning equipment here. I have gotten my new prescription here with the general team, have had my new glasses ordered here and gotten my regular scans and retinal care here. Today I was in to just get the newest glasses adjusted. I recently had my scans and Doc consult. The staff (I saw Bill today) at the glasses shop has been very helpful, with a decent selection of frames too, as is the reception staff for the facility. Parking can be tight depending on time of day, because there are multiple groups in this building, but compared to Anschutz, this is a piece of cake. I recently had to go to Anschutz for Urgent Care so I have a recent comparison. And the phone support of UCH was helpful in arranging that, since it includes coverage for the whole facility and could arrange the timing that day to get in to Anschutz as it was not a "Boulder day" for my provider. I am glad this convenient facility has eliminated so many highway trips yet kept available their full facility and support. I will continue to get as much care here as possible. But I do know if I need the services at Anschutz in the future their specialists are alway there for back up.

A wonderful Eye Doctor I was referred to a few months ago--he has been just perfect! It seems…read morelike his patients are primarily over 40, but I am pretty sure he accepts all adult patients. He really takes the time to listen, and get the corrective lens prescription right, which has been quite a long process with me. I have appreciated his patience and his attention to detail.

I'm seeing Dr. Utlaut for a retinal issue. I've seen several other doctors. He has a better grasp…read moreon it than most. He's very good at answering your questions and putting together a treatment plan.

They are a place you can receive various eye services. That's about all I can say about them. They…read moreare a volume-oriented establishment, you will receive adequate & respectful care, but they will not treat you like they know who you are. They do not encourage you to come back yearly to monitor. As a matter of fact, they don't treat anyone like they will be around for long. There is little to no guarantee you will even have the same care provider for more than 1-2 years, except certain doctors. I think that says everything you need to know. You should start here but not expect to stay long.

If I could leave zero stars I would. The billing practices of this company are atrocious. I was…read moreforced to pay 2700 dollars for a procedure because they did not think insurance would cover it, even after telling them my insurance would cover the procedure. I contacted my insurance after to get confirmation that they would cover the procedure, which they did, then I contacted the billing department of Boulder eye surgeons to get a refund. the billing department routes to a voicemail, no option to speak to a person. I left over 5 voicemails over 1 month and never received a call back. I called a different department and was finally transferred to billing where i was told a $2300 refund was due and should be in my account within 5 business days, it was not. it took another 3 weeks to just get ahold of another person where i was told my refund was effectively being held hostage because insurance had reclaimed costs from a different procedure 8 months prior and i was being asked to agree to have $400 aken out of my refund, which felt like a scam. when told this the number then decreased to $50, which i did not agree to and reported to my insurance provider as fraud. i finally got my refund, $50 less than it should have been, and was then sent a bill for $400, the amount they wanted to take out of my refund because insurance recouped their costs for an eye exam 8 months ago. i contacted my insurance to find out they recouped costs due to double payment. so my insurance paid for an exam twice and then got their money back for one of those false billings and now my eye Dr. is trying to get me to pay for that exam, which they already got paid for once by my insurance! I would never recommend this business to anyone, unless i hated them. which is unfortunate because the Dr. himself was actually quite good.

Super impressed by this local optical office. With new insurance I made my way to this business in…read moresearch of filling my contact prescription. Not only were they happy to give me what they had in stock (while placing an order to fill the rest that I wanted), but they also gave me a few samples of different lense cleansers to try as well as spare contact cases. The office/showroom was very neat and clean. Not to mention several wall displays of glasses. It was hoppin' place when I arrived. I appreciated that the nice gal at the front desk (she had luscious long braids) never made me feel rushed or unimportant - stellar customer service skills if you ask me. There is a Keurig to make yourself some coffee to enjoy there or on the go. I am also pleased to announce that the rest of my lense order arrived within just a few days and I received a nice phone call to let me know they had arrived. With a busy work schedule I was elated to confirm that my partner would be able to pick the rest of the order up on my behalf. I definitely recommend this place for your contact needs.

Beware of this place. I went to get an eye exam and the "assistant" who did most of the important…read moremeasurements had been at this location for the first time. Some of the equipment did not work and was dusty. Chairs duck taped. Terrible! I did not have the feeling that I could trust the results. The last part of the exam was conducted by Dr. Cushing and was ok I guess, but he worked with the numbers that his assistant evaluated.

First Off, Dr Cross is AWESOME and has taken good care of me and my family. I highly recommend Dr…read moreCross. The office staff is a always in a bit of disarray and as long as you know this going in, its expected. All in all I will continue to go back under Dr Cross's care.

Went in this morning to have my wife's glasses adjusted (missing screw on frame) without an…read moreappointment. The optician, Kay, was able to make the repair and tighten the rest of the screws quickly and efficiently. Great customer service from Dr. Cross' staff!

Dr. Lansing is wonderful! She immediately put me at ease. She didn't rush my exam and was happy…read moreto answer all my questions. My only complaint is that her reception staff aren't all on the same page. One wanted to get me an appointment ASAP (which is what my referring doctor wanted) and the other wanted to push me off a couple weeks. Took a few days to sort out, but I did get the ASAP appointment in the end.

I have seen Dr. Lansing since July 2009. She saved the sight in my left eye. I had a viral…read moreinfection that she diagnosed right away. She is an expert in retinal diseases. She is thorough and efficient. One of the best doctors I have come across in my many years being chronically ill. She really cares about her patients and will go that extra mile to ensure their well being.

Worst customer service ever. Bought two pair of glasses and received them roughly 2 weeks ago. One…read moreof the glasses gives me double vision unless I strain to focus. Went in to see what they can do about it, waited over half an hour and then was informed that they can't see me any time soon because they have to prioritize customers that just received an exam. I have to make a special trip so asked if I can make an appointment, no, just have to come in and hope they have time. I spent almost $700 on these glasses. I

Quick appointment time, personable & courteous front office staff, & exam was professional. We've…read morebeen going to them for over 5 years & appreciate the fact we can call & get attention to the matter at hand in a very timely manner.

I stopped in from out of town with broken glasses after accidentally stepping on them. Nikki was a…read moretremendous help in making sure I would be able to continue my CO adventures with being able to see the trails and the road! I highly recommend Dr. Bollenbacher & Associates. They are extremely kind, knowledgeable, and professional.

Dr Bollenbacher is kind, patient, very thorough. My whole family has gone to him for years. We…read morestrongly recommend him for eye exams. If you need more specialized care for an issue, he will not hesitate to refer you to a specialist doc. I know I can trust his opinion if I ask him a question.

This practice is amazing! I got an appointment easily and was seen quickly, got tests, results…read moreand prescriptions all within a few hours. I cannot say enough about the care and consideration I received

I love this practice! Kind, professional, knowledgeable. You couldn't ask for more. Great front…read moredesk, great providers. So thorough and thoughtful. I highly recommend this office for your primary care.