I love Abrazo West, the care they give is outstanding. They are caring and kind. They will do…read moreanything to complete any testing before releasing you. Their nurses are they best!! In March I had to be transported to the ER. My body lost almost all the fluids that is needed to keep one alive. I was seizing. They had the and lights going speeding to the Hospital. I was scared, especially when they took me into a room as soon as I got there. That was my 2nd Emergency, at least major one. I April I had another emergency yet my daughter insisted we ho to Banner E. Their nursing staff spoke ill of me right outside my room. I was like WOW I can you! I complained and I coukd the conversation between the charge nurse and the nurse. He said I asked to many questions and was bothering him. Yes, I had a lot of questions and I had to use the restroom a lot. I have epilepsy. No apologies nothing. I was then transfered to another floor. Originally I was on the 4th floor and they sent me to the 2nd floor. They do not do such as I stayed there 2x prior. The solution was to remove the patient so the nurse could go back to playing around with the CNA and other nurses or on the phone with his wife! Abrazo West is my choice...they are so professional. Thank you Abrazo West.

DO NOT go to this hospital. They just do NOT care how much you have to straggle in pain to be seine…read moreby a DR. I waited from 11:00 am till 6:00 even after I spoke to the hospital administrator Wendy. I was told that just hung in there and somone will see me soon after two urine test that one was loss and blood withdrawal "THE WORST HOSPITAL EVER " If I could actually rate this place will give them - 100

Stood in line before cut off time for X-rays made it in time - stayed in line over 20min because 2…read morepeople in front of me took a long time. And then got turned away because it was already 10min past their cut off time. Such a waste of time. Don't say you take "walk ins" for x-rays until 4 (like it says in the website by the way) and then turn people away. No regard for people who work full time and are trying to get things done at 3:30.

Place was an absolute waste of time. Completely unprofessional. I had a two week appointment after…read morea Doctor referral, and arrived on time at the Litchfield facility. After I get to the examination apparatus I'm told they don't have the proper equipment and I have to go somewhere else. Basically that's it. The so called specialists told me to go to the front desk. I was so disgusted and unimpressed I just returned to my Doctor to let him know. I also let my insurance company know, just in case they try to put in a claim.

Jasmine was very efficient upon check and Jessie the tech was great…read moreextremely efficient and upbeat. Would recommended him to work anywhere as he brings positive energy.

I injured my hand, went to Urgent Care and they said get x-rays. This SimonMed was the closest…read morelocation. I arrived about 9:15; it wasn't busy. The three staffers -- all female, all under 30 -- were among the top most unfriendly and indifferent individuals I've ever met in the medical field. First receptionist handed me off (with a snotty tone) to the second, who handed me a clipboard and pen to do paperwork. I asked if there were a way to fill it online because my writing hand was injured -- could barely grip a pen and it was painful to do so. I can hunt and peck type on my phone. There was "a way but it would take too long." And just looked at me, no turning toward her PC. I thought, Huh. Well, crap. Sorry to be so much trouble. (Nobody in line, only a couple people waiting in all. I said, "It hurts to write." She said "Sorry" like she didn't mean it. And that was it. I was dismissed. I scrawled the info. Here ya go, sweetheart. (No, I just thought it, didn't say it.) Moving on, the X-ray tech didn't exchange a pleasant word, ask any questions. Nope. All about getting the job done. Just 3 views needed. Last view -- she wanted me to spread my fingers, which I could barely do and which was painful. Unconcerned. Hold that pose. Got it. Done. After all this devoted attention, it follows perfectly that I still haven't gotten the results. The promise was 1-3 days. Day 6 today. Never again, SimonMed.

I had my mammogram appointment here about two weeks ago. The location is convenient -- it's in the…read moreparking lot next to Target and surrounded by several other businesses. When you enter the building, the suite number and name are clearly listed outside the door, which makes it easy to find. Upon arrival, the receptionist was polite but a bit dry, not as welcoming as I've experienced at other locations. The technician who performed my imaging was very kind, friendly, and informative, which I appreciated. However, I was a little taken aback when I entered the exam room and noticed another patient's gown still sitting on the bench -- it made me question whether the rooms are cleaned thoroughly between appointments. Overall, my experience was decent, but I may consider returning to my previous location in the future.

Horrible scheduling system. They are all thumbs. Scheduled twice for xray and the appropriate tech…read morewas not available. And I had an appointment. Both rimes. Never had a problem with SMIL.

I was very happy with the amount of time spent from check in to being called back. There waiting…read moreroom want crowded. Their techs were nice and got it done.

The front office staff and technicians are phenomenal. I don't suggest messing with calling in. I…read morehad several issues with the number, including whether it went to a central location. The MRIs, the x-rays, and the technicians who handle both are professional and courteous. They explain what's going on and how the testing will proceed. Unfortunately, the doctor who read my MRI scan, I believe, is the dumbest in Arizona. Not sure how this radiologist observed an organ in my body and documented that there were no issues with it when the organ was removed 33 years ago, so either there was a miracle, thank you God, or this doctor is not very good at what he does. The doctor also recommended no further assessment or treatment for a cyst that was observed, which could very well be true. However, if it has not been biopsied or looked at, how can this doctor make that recommendation without knowing my prior scans? I am sure there are other radiologists, but I would not touch this particular one with a 10-foot pole. because of this, I removed two stars.

After being dismissed and looked over due to age at other gynos this was the first office where a…read moreprofessional took the time to sit down and listen. After listening she explained my situation and provided options rather than shoving birth control pills in my face & dismissing me. Definitely recommend going here! The staff is very friendly as well and I was assisted right away! :)

I went palm valley back in June 2025 to see my long time Dr, Davidson, when I went in for follow…read more up in January 2026 the front desk was rude when I ask about wait (30 min) past scheduled appt. I was seen by Liani, she seemed nice and tried to change my original Treats follow up from 3 months to six month. I wanted to follow Dr.Davidson treatment plan, she agreed. I called to make follow and was told I had a six month appt and rude reception would not listen . i ask to speak with office mgr and the call was disconnected I called back several time and when they picked my call it was disconnected. I filed a complaint with insurance and waiting to hear back. Needless to say Palm Valley Avondale is unprofessional and staff don't give a damn.

Short wait time, friendly and knowledgeable staff, concerned and caring doctor on site...I highly…read morerecommend.

I was very disappointed with this center. I had extreme stomach pains and my doctor wanted an MRI…read moredone stat on Friday. I couldn't get an appointment close to where I live until Monday so my doctors office made an appointment for me at this location. When I got there I told them that my doctor wanted the results immediately and to call him after the MRI. After the MRI was done I told them again my doctor was waiting for the results and they told me the radiologist left and I would have the results on Monday. I should have gone to the emergency room instead of driving an hour to get there. They told me my doctor didn't say it was stat and it was written on the order and they informed them when they made the appointment. Very bad patient care.

I have never had a night appointment for an MRI -- or any appointment for that matter -- but last…read morenight I did at Banner Imaging Estrella, and it was, by far, the best medical experience I have ever had. From the moment I walked in, I felt something different. I was immediately greeted by Alma at the front desk. Even though she was assisting another patient, she acknowledged me right away. Her spirit seemed to beam through the glass. Her smile, her tone, and the way she welcomed me made me feel seen and valued within seconds of arriving. I was early for my appointment, so I sat in the lobby -- but I didn't wait long at all. Soon, I was called back by Jocelyn. Her voice was calming, gentle, and incredibly kind. She provided the garments I needed for my MRI and reassured me that they would be with me shortly. There was something so comforting in her presence. Then I was introduced to Abby, the MRI technologist. She, too, carried that same kind and gentle spirit. Abby and Jocelyn worked together to help my tiny self get positioned into the machine, treating me with patience and dignity every step of the way. Before beginning, Abby asked what kind of music I would like to listen to during the procedure. "Smooth jazz," I replied. Throughout the entire MRI, she communicated clearly with me, explaining what was happening and checking in along the way. While this wasn't my first MRI and my situation wasn't life-threatening, it was absolutely my first experience receiving such outstanding, compassionate service. If anyone out there feels anxious or hesitant about undergoing an MRI, I would encourage you to visit this location. The care, warmth, and professionalism of these three remarkable young women truly transformed what can often be a stressful experience into something peaceful and reassuring. I sincerely hope the company recognizes and treats them well -- because they certainly deserve it.

Absolutely abysmal service. Took my child for an X-Ray on a Monday, by end of day Friday they still…read morehadn't posted it in the portal or sent it to their doctor. "Still with the radiologist" after 5 days. This is not healthcare.

I take Pilates at Lifetime in Goodyear and honestly, my instructor is the main reason I keep my…read moremembership. Lifetime is not cheap, but the quality of instruction I get in her classes makes it completely worth it. Hannah is incredibly knowledgeable, attentive, and intentional with every class. She doesn't just lead a workoutshe actually teaches. She takes the time to correct form, offers thoughtful modifications, and makes sure everyone feels both challenged and supported, no matter their level. What really sets her apart is the consistency and care she brings every single session. You can tell she genuinely wants her clients to improve and feel stronger, and that kind of energy is rare. I've taken a lot of group fitness classes over the years, and this is by far one of the best experiences I've had. If she ever left, I would seriously reconsider my membership. She is a huge asset to Lifetime Goodyear.

Love this gym but bald dude with mustache in the lockerroom currently needs to go. Makes you…read moreuncomfortable in the showers or the locker area.